Nail Tek

I have gone there off and on for a while and always had a great experience until recently. The last 4 time I have gone my experience gets worse and worse. When I went in I had nail polish on and instead of using some kind of acetone she used the electric nail file not only on the existing acrylic nail but also my actual nail. It got very hot and painful. My nails are crooked, cracking, and just an overall mess. It has been only 2 weeks, I get them filled in or a new set every two weeks, and they look like I have I haven’t redone them in maybe a month. They are super thick and when I tried to say something the lady doing my nails kept telling me no and they are thin. The lady next to me had an issue with the way here nails were painted and was also greeted with arguments about nothing being wrong. My cuticles were so bad they started to peel and bleed the next day. I will not be getting my nails done here again. I’m going to have to have these removed and wait for the skin around my some of my nails to heal before I do anything else.

A friend told me about this place awhile ago and I had to try it, a good nail salon is hard to find! This is a great salon; clean and friendly… they only negative (if I have to say there’s one) is you might have to wait but you can make an appointment for your favorite tech (I won’t reveal mine because she’s busy enough) and walk right in for the service. I highly recommend this salon if you’re ever in the area or just want good service.

I have been coming here for some time but recently took a hiatus and I’m glad that I did because I doubt I will be coming back unless it’s a nail emergency. I walked in on a semi-​busy Saturday for a gel manicure and pedicure. I waited a short time before being escorted into the back room where some little girls were finishing up a birthday party. That wasn’t such a big deal except the children were screaming and running around and I was there to relax. I sat with my feet in the water for maybe fifteen or twenty minutes before the services were started. The services were done simultaneously, which was great, however, about half way through my manicure, the gentleman performing said manicure took several phone calls in regards to his brother and some type of legal trouble. Again, I was there to relax, not listen to your employee yell about his personal issues. Then, I assume they were children of employees, came back to the area that I was in and started playing and making a lot of noise. Again, trying to relax here. The pedicure was great, the gel has maintained well, however, the manicure was terrible. I had to tell him what shape I wanted, he never asked, and the gel kept bubbling and he kept having to remove it and start over. He began to get very frustrated and tried to convince me to do a pink gel instead of white. I insisted on white because that’s what I came in for. He stopped the manicure and told me that someone else would be over to fix it. I waited another five minutes before another gentleman came over to fix my nails. He was able to keep the white from bubbling but left black specks or something in the gel. At check out, I told them that I was very dissatisfied with my nails and they offered to fix it for free but I would have to come back another day. By the way, the gel on my nails has already chipped! After two days! It’s supposed to last two weeks plus. So no, that’s okay, I won’t be back. I’ll drive the twenty plus minutes to Kennesaw to go somewhere that I know does an amazing job and has done so consistently. I also suggest that you offer more than one brand of white gel. Whatever they were using was not a brand that I had ever seen or heard of. At least the place is Kennesaw uses OPI and I know that is a great brand.

I have been a customer since 2000. The service used to be outstanding and you could always count on getting an experienced nail artist. The customer service has declined under new ownership. After my experience yesterday, I will be shopping around for a new salon for my pink and whites. I got a full set on January 5. I have had to have five nail repairs since, due to the tips breaking off! This has NEVER been an issue before and I have been wearing nails since 1996. I get fills on a biweekly basis. The only difference this time was the tech, who was average as far as the skill set. I talked to the manager when I went to get my fill, on both my last session and this session. They charged me to correct them!!! I do not believe that I should have to pay to fix something that was not done correctly the first time. And as a customer service manager, I found this to be short-​sighted. They lost a loyal customer over 10…

My favorite nail salon in Smyrna! They also have a party room that is great for group services. They are all very friendly. Mrs. Betty and Kimmy are my favorite!

Wow. They did the best liquid gel full set I have ever received for way cheaper than anywhere else I’ve ever been. The people are super friendly. The place is so clean. I will definitely reccomend to all my friends!

I have been here four times, since the ladies in my neighborhood like it, and keep encouraging me to go back. I have been underwhelmed every time. The first time, I got someone so inexperienced, he did not know how to wrap my feel with the plastic for the callus treatment, or with the hot towel. He tried twice, then the guy doing my friend’s feet had to help him. The polish also got all over my toes! The next time, the young lady kept getting her hair in the soaking water, then it would stick to my legs. Ew! So unsanitary! I can’t believe she didn’t pull it back, or at least brush it over her shoulders. I had to go home and wash my legs! The third time, the woman cut my cuticles so badly, she had to put some green stuff on them to stop the bleeding. I had scabs for three weeks — not at all what a nice pedicure should look like! The fourth time was adequate, and the only reason they got 2 stars instead of 1. The guy was professional, and I actually got done at the same time as my friend, rather than her having to wait 10 – 15 minutes for my slow person to be done!
The service is very hit or miss. If you find someone you like, go, it is clean, but otherwise, look for someplace where all the technicians are trained on how to do pedicures. Clearly they are not at Nail Tek.

Kim does the best eyebrows! Michael gives the best pedicures! They have a kids spa room with a TV while they get pampered

This place is nice and clean inside. We also got quick service for 2 people as walk-​ins for a mani/​pedi. The staff was friendly and they did a pretty good job. The prices are quite reasonable.
My biggest complaint was that they did a more expensive pedi than the one I requested, and then I felt obligated to pay for it. Also, my nails were done too quickly and after 10 minutes under the lamp/​fans, the polish slid right off my nails within minutes of leaving. And all I did was gingerly pull my keys out of my purse!
I would return, but only when I can afford/​need a gel polish on my fingers. Regular polish just doesn’t cut it for me anymore. It is also a good place for a pedi, but I would make extra sure they don’t upsell you without your knowledge.
**Update: forgot to mention how the lady who did my fingernails had used a high-​grit nail file to grind down the surfaces of my nails (not the edges, the actual surface). This bothered me a bit, but I rolled with it. Fast forward a few days, and my nails began breaking off way below the «line» (not sure what you call that in humans. In dogs, it’s the quick or nail bed). I have very strong nails that almost never break, and I can grow them to pretty much any length I desire, so this is pretty unusual. I can only blame it on that strange choice to grind my nails down. Docking them another star down to 2 stars. Probably won’t return at this point.

I’ve been going there for over 10 years and have noticed a change in the owners attitude. I guess they felt comfortable with me enough to let their guard down and I was shocked to know how they really feel. I will not be revisiting this shop now I know how they feel about a lot of the customers. One of the owners Kim told me she is tired of having to play nice with customers, smiling and laughing in their face in order to make them comfortable while knowing they will not leave a big tip. The other owner (her husband) Tom said some people should get their feet done before coming to get a pedicure. I have known them for a long time and have listened to them talk about a lot of customer but still smile in their face. I will no longer give my money to them since I see how money has changed them. They use to be very humble people!

I’ve been a customer for years and am happier getting a pedi here than any other place I’ve tried. Kim and Tom keep up with the latest in nail technology, the staff is friendly and the space is clean and comfortable for both men and women. They even have a nook for the little girls to feel grown up and have their nails done like mommy (but separate from the grownups, which is a plus!) As long as they’re in business I’ll have pretty toes!

I went in last night for a much needed mani/​pedi. This shop was recommended by my aunt, who has pretty high standards, so I figured I should check it out.
The service was amazing, I got a deluxe mani/​pedi with gel polish on my fingernails. The color looks very shiny and smooth, like it did when I used to get acrylic nails. I usually chip my nails the very next day, but so far so good. Everyone was very good, and the lady who worked on my feet, bless her heart, was very thorough. They also did not cut my nails down too far or mess up my cuticles, which is a problem I have had in the past at other shops. For the mani/​pedi with gel polish it was $ 53.
They also do eyelash extensions for $ 70 which is much cheaper than other places. (The eyelash extensions are a strand by strand eyelash extension not to be confused with the strips or the «individual» lashes [which are actually two or three lashes together]) One of the nail techs had her eyelashes done and they looked very natural. I will go back in a few weeks to try it out.

So, I underestimated this nail shop. It is the best!!! I love it and there is a guy there all he does is clean — the place is spotless… check them out!!!