Discount Tire Store – Atlanta, GA

The only reason I am giving two stars instead of only one is because the two guys that helped me with check-​in were both very nice, I received great customer service from them. However, I have the certificate/​warranty from when my tires were purchased that includes a free tire rotation and if something is wrong with the tire it will be repaired/​replaced free of charge. I was not sure what the issue was when I brought it in, but it turned out that I had a nail in my tire — the guy that walked out to my car with me to get all checked in found it immediately and pointed it out to me (so I knew the exact position/​location of the nail). He told me it would be about 45 min and it ended up being right at a 45 min wait time when my car was finished, they were able to patch it and all was well… or so I thought.
The next day I was driving and my tire light came on, hmm odd since I just left the tire shop who rotated and repaired my tire. I have someone take a look at it and guess what? THE NAIL WAS STILL IN MY TIRE. It was just in a different location as if they rotated them and did not even touch the nail. Furious, we call and are told to make an appointment and they will be sure to get my car in and out in less than 45 minutes this time for my trouble.
I set an appointment for 2PM this day, I tell the guy who checked me in the story, he apologized for the inconvenience and told me since I had an appointment I would definitely be out of there within the hour, they were pretty busy so I didn’t mention that the manager over the phone said it would take less time. I went for a walk over to the stores close by, even gave them a little extra time, came back around 3:20PM. They had not even STARTED on my car, it was sitting in the same parking spot I left it in, unbelievable!
The manager Shawn was not very friendly or accommodating given the circumstances. At first he tried to tell me I did not have an appointment and thats why my car had not been taken in yet. Then, he tried to tell me that they did in fact patch a nail in my tire and I must have gotten another one, so you are calling your customer a liar too? I knew this was the same nail I came in the first time with because the associate showed it to me! It was in the exact same place and position on the tire. After arguing with him for a while they get my car in and out within 10 minutes (crazy how long they make you wait for such a quick fix, huh?) He then has the nerve to say he «waived» the cost of the replacement tire to pretend like he was giving me something. I proceeded to tell him my certificate should cover any of those fees and he told me that it has to be renewed every time it is used, I didn’t even bother arguing with him anymore at this point since it had been two hours and I was fuming. So from what I understood he was trying to say since it had been used the last time (you know, when they should have fixed this issue in the first place!) that it technically didn’t cover the replacement.
Absolutely unreal.

When it came time for me to replace my latest set of tires, my mechanic recommended Discount Tire. I’ve had tires installed at a couple different shops in the Atlanta/​Smyrna/​Marietta area and Discount Tire did the best job of them all. Simply put, they exceeded my expectations.
I’m particular when it comes to the tires I want for my car. Every time I need a new set, I do research online. I primarily use Tire Rack (
) and view various user ratings for the best selling tires in my size. I don’t mind spending a little extra for a high quality tire that is safe, provides great wet traction, a comfortable, quiet ride, responsive handling, and long-​lasting durability.
On this last go-​round, the Continental PureContacts beat out my beloved Bridgestone Turanzas, of which I’ve gone through two sets. As usual, I called different shops in the area asking for quotes. Typically, I have to get places to price match, but not with Discount Tire. They had the lowest price.
Discount Tire quoted me $ 92 per tire, which matched Tire Rack’s price before shipping. Since the store didn’t carry these in stock (no store I called carried this particular tire in stock), they had to be special ordered and I had to put down a $ 20 deposit. I called and placed my order on a Thursday and received a call the following Wednesday informing me my tires had arrived. They were sitting on Discount Tire’s special order rack, ready to be installed.
I drove my car to Discount Tire around lunchtime that same day, dropped it off, and had a coworker take me back to work. When getting new tires, I’m used to dropping my car off and picking it up later in the day. I don’t like waiting around. No more than 45 minutes after dropping my car off, I received a phone call saying the installation was done and my car was ready to go. Wow, that was quick! After installation/​labor, taxes, and fees, my total out-​the-​door cost was about $ 470 which equates to $ 117.50 per tire.
In addition to mounting and balancing my new tires, Discount Tire, at my request, also checked the full size spare I had sitting in my trunk. The spare was more than 10 years old, so Discount Tire replaced it with my best old tire free of charge. Normally, they charge about $ 10 in labor for this job, I guess they didn’t charge me because I’d just bought a full set.
Important note: If your wheels have special lug nut wheel locks on them, be sure to have the wheel lock key ready for Discount Tire staff. If they can’t find your wheel lock key, they will have to break the special lug nuts off your wheels at the cost of $ 10 per wheel. Fortunately, I know to have my wheel lock key out and ready any time my wheels have to be unmounted so I didn’t have to deal with this additional cost.
Aside from selling tires and mounting and balancing them, Discount Tire doesn’t do much else. They do not perform wheel alignments or work on suspensions, brakes, oil changes, etc. They’re strictly about tires.
Christopher, Andrew, and Shawn assisted me with my order. They were all very polite and accommodating, providing excellent customer service. My experience couldn’t have gone any quicker or smoother. The business is run like a well-​oiled machine and it’s apparent customer service is a top priority.
Customers get free rotations and balancing for the life of the tires. When it’s time for me to get my tires rotated (every 5,000 miles), I swing by Discount Tire on my lunch break. Without an appointment, I’m usually in and out in under 30 – 45 minutes. They give me a reminder sticker on the inside of my windshield so I know when to take my car back in for the next rotation.
Discount Tire also performs free air checks. Just pull into the bay closest to the office and one of the associates will check and top off air as necessary. They have a special machine that automatically checks and inflates tire pressure to the designated amount. Discount Tire recommends 32 psi in the summer and 35 psi in the winter. The free air checks are very convenient.
Do purchase the tire protection certificates for your tires. The certificates are worth it. For my tires, it cost $ 12.90 per tire (4 tires x $ 12.90 = $ 51.60). Four months after purchasing my Contis, a nail punctured one of my tires. The nail entered through the inner shoulder of the tire so the tire was irreparable. Discount Tire ordered me a brand new tire which arrived in 5 days. Both the new tire ($ 92) and installation were free since the damaged tire was covered under the certificate I previously purchased.
The store itself is clean and spacious with several seats if you want to sit and wait for your car. For some weird reason, I found the smell of all the fresh tire rubber in the store to be pleasant. There’s complimentary refrigerated bottled water and coffee. I like how there are windows that face directly into the garage so you can watch the employees work on your car. I highly recommend Discount Tire if you’re looking for a new set of tires.

Great customer service. They were swamped when I walked in, I had an appointment and a million other things on my to do list. The guy who helped me, Will I think, was so nice (doubled as a therapist for how stressed I was) and helped me find an affordable solution. I never thought tires would make my day, but they did!

I’m traveling on business in a rental car and got a nail in a tire, slow leak… stopped into this store for a patch fearing they would not deal with a rental car or charge me an expensive price… NOPE…the guy says no problem we will do a full patch and we do not charge anything. I was speechless… Discount Tire is saving my day. Quick 30 minute wait and I’m back to work… WOW!!!
Also while I was waiting I was listening to the guys interact with other customers and this store really has it going on. Super nice place very courteous.
I have also done business with Discount Tire on line for wheels and tires for my jeep a year ago and that too was a great experience.

Went in to purchase a new set of tires. Left a very happy customer. No waiting. Very friendly staff and worked with me on keeping prices low and staying within my budget. They will keep my business!

After a terrible experience at Good Year, I decided to bring my business to Discount Tire and I am VERY happy with that decision. Discount Tire has the BEST customer service I have encountered at an auto shop and saved me from spending $ 165 at Good Year!!! Very honest, offered me a water when I walked in, found nothing wrong with my tire (did I mention $ 165?!) and rotated my tires. The mechanics and the assistant manager (who greeted me outside!) we’re all SO polite and helpful. Not salesy and made me feel appreciated as a customer. Will be a customer for life! A+++

I see why this place was already 5 stars! Even though I wasn’t expecting to buy all new tires today, it was really a great experience. The team is here is super professional, friendly, and willing to go the extra mile for customer service — especially Christopher! :) I’ll be a repeat customer (though let’s hope it won’t be for a while!)

For regular wheels tires these guys are great but if you have big wheels like DUBS 20+ then this might not be the ideal place because although they have killer service, their equipment is not adequate in handling those type of wheels. If they upgrade their equipment I will try once again but I will continue to go to them for regular wheels.
The wheels had been balanced 3 times And all 3 times it came back good according to their equipment but each time I get it back and hit the highway… the massage starts at about 65 and up. I greatly appreciate the effort for them trying to take care of me but there was no way I was going to replace my tires (this is what they suggested) when I just got these new tires just because they could not balance them. Again this is not an issue with their workmanship but instead they are not equipped to handle big wheels.
Finally I went to Butler tires to get their high speed balance and let me just say… my baby is smooth once again. I should have gone to them in the first place for they handle these kinds of items on a daily bases.
Of cause the rate is higher but the balance long fee vs a new set of tires… well you know which route is logical.
Anyways now the car is perfect with the DUBS again.
Thank you Discount for trying nevertheless.

These guys are a lifesaver. My tire was beyond patching but the sales guy was extremely honest and helpful. He could have tried to upsale me but he didn’t. They checked the safety of my tires and got to work so fast. They were literally done in less then an hour. I will definitely be taking my car back for them to maintain.

These guys are super. Cheap, fast, efficient, super attentive and nice. I would certainly recommend and come back

yes yes yes
absolutely the place to go for tiers in smyra
Great service easy pizzy

These guys were great. I arrived at work on a Monday morning to discover that I had a flat tire. After my roadside assistance service replaced my flat with a donut spare tire, I drove directly to Discount Tire. My tire was beyond repairing, but the gentleman helping me explained my options and was honest that my other tires were still in good shape and didn’t need replacing– very refreshing compared to competitors who have tried to upsell me in the past! I went back to my office for an hour, and when I returned at lunchtime, my new tire was ready to go and I was out the door within minutes. Excellent customer service and pricing.

I had another shop recently rotate my tires and after had a bad shake in my steering wheel at highway speeds. Took my truck into Discount Tire today, had them look at it and determined that my tires were out of balance. They re-​balanced my tires and they are great now! Very reasonable pricing too!
Shawn was very helpful, upfront and great to deal with. I would highly recommend going here next time you need any tires or tire repair.

These guys are Great! In and out quickly, good pricing, friendly service, you can’t go wrong getting your tires here. Christopher did his best to get me the best value he could. So a special thanks to him.

I actually was in the process of purchasing tires from
and was looking at their installers and was disappointed with all of the places’ reviews. I decided to check out Unilocal and was pleasantly surprised at the number of quality reviews for Discount Tire on here. Although the tires that I was looking at were far more expensive on Discount Tire’s website, I decided to click the «Found It Lower» option and put in the pricing information from
The next day I receive a call saying that they will beat the price given to me. With the great reviews on Unilocal,I decided I would go for the installation and scheduled it for a couple days later.
When I got to the store on Saturday morning, the gentleman I spoke to on the phone (Shawn) was waiting for me and actually went out to my car when I told him that my tires should still be under warranty and gave me a further discount because of that. He and the rest of the staff were very friendly and the business also had complimentary bottles of water and coffee. I was in and out in 30 minutes with my brand new tires! The nice thing is that Discount Tire only focuses on tires and wheels so they aren’t going to attempt to up-​sell with unnecessary services (your vehicle needs a Power Steering Flush). I highly recommend this business and it will be the place I will buy my next set of tires.

I needed a new set of tires for my 2010 Kia Soul so I did some research on Unilocal and came across Discount Tires in Smyrna. After reading all the positive reviews I made an appointment through their website to have new tires installed on my car. The employees were very friendly and welcoming. They began working on my car within 10 minutes of arriving and were finished in less than an hour. I would definitely recommend coming here if you are in the market for a new set of tires or need a tire replacement.

Went it for the very first time to repair my flats. I just went in and i think it was Scott who helped me out. He came out to the car, checked the tire that was flat and then checked all the other tires about the tread as well any other things on the tire. Then found that the other tire also had some screw into it but had not punctured it.
Then inside the office he showed me the recommendation for my tires. 2 tires were in yellow state. Then later i said i would change later and i asked for the cost for changing the flats. He told that the flats changing are free of charge. I was relived and i am sure i will change my next tires here.

Fast friends courteous service.
Only reason for 4 stars instead of 5 was they didn’t put all my tools away from me having a flat and they didn’t secure the spare tire. Maybe I should not assume a tire shop will do this, but other shops always have. Would come back here again.

These guys are super nice here. I never feel weird or out of place when I walk in. I get my tires rotated for free here (purchased a package) and they get me in and out pretty quickly. They have free water and coffee and I actually enjoy sitting at the counter looking through the shop window. I feel like it’s helping me learn more about cars LOLOL.
I purchased a tire «plan/​warranty» that basically insures all 4 of my tires for the life of my tires. If there is a nail or anything they fix it. The package was around $ 90 and I get my tires rotated for free anytime I come in. I usually go when I get my oil changed.
I had a leak in my tire once and I came right before closing and they fixed it for me with no hesitation. They are awesome!
It’s clean and the employees are friendly. What more could you ask for?

While pumping gas, I discovered that I had a flat. I was able to drive down the road to these guys after calling a few other places for quick pricing. They were the cheapest and I ended up getting a great deal from Scott the Manger on 4 new tires. I got in a little after 5 and was out by 5:50, which was great! Fast and Friendly service.
Scott was very informative when it came to my vehicle and road safety. He showed me what to look for on my vehicle concerning tire information and when to know when its time to get new ones.
I will definitely be back here for my future tire needs for sure.

Came in with an appointment for a web order, they took my car early, offered an appropriate discount, and I was on my way in about a half-​hour. I get the feeling the manager is going for «fanatical» level of customer service? The tech had a good, sarcastic sense of humor that was pretty refreshing.
No complaints, although they could have cleaned the wheel a little more where the weights are attached.
Torque and air pressure specs noted on the receipt. Nice.