Tesla Motors

I couldn’t disagree any stronger with Daniel P’s review. My test drive with Rachele couldn’t have been more pleasant and she was both accommodating and very informative. I had a similar experience with Product Specialist Justin. In my own opinion, a person that makes statements to the effect that buyers of $ 100,000 luxury vehicles base their purchase decisions on the salesperson, not the car, is a person who has never owned a $ 100,000 car. With that said, I reiterate I have nothing but nice things to say about the people working at this location. Keep up the good work!

It was no a good experience. The product specialist «Rachele» was not giving us a good time during our test drive. As a consumer, we compare the vehicle to other comparators but she was kind of rude to talk very impatient and disrespectful to customers who are trying to like a $ 100k vehicle so perhaps purchase one. We did not feel the luxurious in our test drive although the manager «Ryan» and the other guys were very nice.
I am a sales consultant in Lexus of Arlington and as a sales consultant, I never argue with customers or raise my voice for them.
Let’s not forget that it’s not just about the car. Customers shop the salesperson not the car in luxury industry.

This is where I did my test drive on a new Model S I was ordering. This location was extremely helpful, friendly, and professional. Excellent experience in showing up and answer all if any questions about the car (s).

Took a test drive. Amazing. It left me speechless. This is nothing like other «cars» on the road. The ride was smooth, acceleration spectacular and design details were stunning. But the team at this location gets five stars for customer service. I was so impressed by the Tesla that I left behind my shopping bag from the mall. They called after they found it and held it for me to pick up. That gives me another reason to go back! This time, I’m taking photos.

Great car, professional and informative staff. Product specialist, Justin, was very helpful and gave me a great run down on the car features and functionality.

The price changed twice for the same vehicle! I went to purchase from $ 62 000 to $ 72 000 because they said «we apologise but the battery on this is listed as a 40kwh and the car is a 60kwh… okay fine your mistake but I understand. after getting all the financing done 3hrs wait they try yo make me sign without showing me the price of the car, they seroiusly think people sign paperwork without looking at the purchase price, to my shock it was now $ 78,620 so they added another$ 6620 without telling me!!! I asked them to show me the purchase price of the car and they were trying to change the subject. Once the price was revealed they simply said the origanal price was altogether wrong. All they had to say is «sorry we will give you first years service free» hahaha after changing the price of one car TWICE thats all you can do! They should have honored the second price quoted but instead they chose to treat my family and I who spent all day at their dealership like «whatever were sorry»
UPDATE guys ‚
Dustin from Tesla Motors Chicago, reached out to me and bent over backwards to fix the issue i had. Overall I can say the experience has been very positive and he got me in a new Tesla. Iam very happy with the car and evan more so knowing that their are people like Dustin around to take care of us. thanks again Tesla.

Last Saturday we headed to Old Orchard Mall to test drive the performance Model S. It’s not like your typical car dealership with the store being in the Mall right next to Tiffany & Co.
This location only has the one Model S on display in white and a brown one out the back to test drive. We had to call in advance to schedule the test drive but they usually do it from 11−7pm on a Saturday. The location is small and things are very clean and simple with design kept to a minimum. There is only one brochure as they like to be green so you can check out things online or have then email information to you.
We brought along two friends with us however my husband and I were the only one’s that drove. The young lady that took us out was very knowledgeable. I asked her why she was working for the company and whether or not she enjoyed it. She said she is currently studying mechanical engineering and is interested in renewable energy. It was great to have someone who knew how everything worked, and was actually interested in all the science behind the car.
Once we finished the test drive we headed back inside. The assistant manager spoke to us and explained all the options to us. She too was very knowledgeable and wasn’t pushy. We also found out that they don’t work on commission so they all want to try and help as oppose to just trying to make a sale. There were also some parts on display for you to play with (mixing and matching colors etc.).
Although my husband has been in love with the car for sometime now and has done copious amounts on research on it, the car was as amazing as it seems and beautiful to drive. I too am now sold on it!

We went for a test drive of the Model S with friends on Saturday. This is as great of a car as it seems.
This location just has 1 Model S on display, and some parts on display. There is not a lot to see here. They also have 1 model S for test drives. You need to call in advance and schedule a test drive.
The young woman who took us out was very knowledgeable. She said she is currently studying mechanical engineering and is interested in renewable energy. It was nice that she new how everything worked, and was actually interested in the science behind it all.

Sitting in the new Model S makes me want to sell my current car so I’ll have a parking space for my new car. And demand an electric car charging station from my condo association.
All joking aside, it’s a sleek space that matches the sleek new model. Everyone here is really friendly. Highlights of the car include the 17-​inch touchscreen and the retracting door handles. Next up, flying cars!