Pearle Vision

This optical has a great selection, friendly staff and fast service. I came in for an eye exam and new glasses, walked out feeling great about my purchase and a smile on my face. I’ve been getting compliments on my glasses all week.

Excellent attentive service ! Elvie is the best !

Bridget is the best! Totally proactive and on top of her game. Highly recommend this store.

I have been going here for years. Elvi is the store manager and spearheads this team at this location. Now I’m a bit of snob and not one to roll up into «chain» type of businesses unless they standout and deliver. Guess what? They do. Their frame selection is one of those of a boutique specializing in diversity and unique choices in their product line. I have worked with Elvi for years and have bought over a dozen pairs of frames here. If she knows I’m coming, she’ll pull frames and have some ready for my consideration. She knows what’s best and has recommended frames I thought, no way, that turned out to be my most complimented on frames. Lucas, one of her associates, is also on point with his expertise. Furthermore, Dr. Kats provided me with a thorough eye exam and dialed in my bifocal contacts to get it just right. That isn’t easy. Bottom line, they have great quality, take their time to get it right, provide excellent customer service, make great recommendations and deliver the end product within days!

This Pearle location has always done everything to accommodate me. I’m very happy with my glasses.

Pearle Vision was very helpful with my daughter’s glasses — twice! The first time, they helped get the right size/​fit and a style that my daughter loved. The second time was when my daughter broke those glasses (the frame). They took care of us very quickly and efficiently, and had those same frames that my daughter loves in stock. Great experience both times, will definitely come back.

Do not get your glasses here. I got my son’s glasses here as his regular opthamologist doesn’t accept our vision coverage (his exams are covered as medical necessity through our health insurance) for glasses. When they were picked up, the frames were gouged and the lenses looked like they were filthy… but when we tried to clean them off they still looked filthy. They were horribly scratched within 2 days.
We ended up having to get a new set of lenses at his eye doctors office (which we should have done in the first place.)
We will never return to this Pearle Vision and won’t be recommending them to anybody.

I don’t really write reviews. I only write them when I really like or really dislike a place. This one is one of those times that I really dislike a place. Here are the reasons: 1. The optometrist was a little rude during the eye exam. I felt rushed and not welcomed. 2. I found out days later that I paid for something that I didn’t need (contact lens fitting); I already use contacts for many years. 3. Price of their contact lenses suddenly dropped when I told them I can get it for a much cheaper price for the same brand online. I am wiling to pay for a retail mark-​up, but theirs just seem so exorbitant. The sudden drop in prices just seem so dishonest in my opinion. Anyway, I won’t come back to this place and hopefully others don’t experience what I experienced here.

Elvie and the rest of the staff are great. Even on a very busy Saturday afternoon, her help and service were perfect. I would urge anyone to really pay attention to Elvi if you ask her opinion on the look and style that is best for your face. She makes sure that the pricing is really fair. Elvi knows the ins and outs of insurance plans, etc.

The staff is really great here, especially Elvi. She is fabulous along w/​the staff. They are very professional & take care of everyone regardless of how crowded it is. I like how they handle everyone w/​care & never rush anything. A lot of times when places are swamped, they have a tendency to rush people but this place doesn’t, they have a pretty good system w/​handling numerous customers at the same time w/​o enduring long waits. The doctor herself was great as well, she was very thorough in the exam & took her time checking everything out that was necessary, especially any eye concerns we had. We’ll definitely be back here

My whole family wears glasses and all 5 of us love the staff and management. Everyone goes out of their way to assist you and they bend over backwards to accommodate you. Followup and reminder phone calls are always cordial and they help you select the best frames for your face. We would not go to any other place for glasses!

I just left my appointment there and they are hands down the best! I went in with a scar on my eye from a ulcer I had back in December of last year thinking I was going to have to have hard lenses put in my right eye and turned out I didn’t after all. I have gone to the university of Illinois vision for sight (with months of treatment) and another Dr. In Des Plaines and after being told I might even lose vision in my right eye I left today with my sight almost back to normal! Thank you Dr. Katz and everyone else there who helped me today. You have no idea how happy you made me :)

My husband’s frames got bent out of shape — and needed immediate intervention — we stopped by this Pearle store and Brigette fixed them right up! Amazingly positive experience. :) thank you!

I visited this Pearle Vision after procrastinating in getting a replacement pair for my glasses that had broken a few months ago. I met with Bridgette and Sara on site and they were absolutely great. Fantastic customer service and professionalism and I recommend this location to anyone needing a little sharpness in a blurry world.
The staff were patient, knowledgeable, and kind, and went out of their way to make sure I walked out with a pair the same day. Incredible service. My good will to the staff and I will be making this my one stop shop for eye care going forward!

I love this location! Been coming here for quite awhile now. Elvi is hands down the best! She always helps me decide on the right glasses, letting me try on so many and really just has exceptional customer service!

This is my go-​to place for glasses/​contacts.
Elvi and her team are a pleasure to work with– friendly, knowledgeable, honest, great selection, service is top-​notch, and turnaround time is super quick.
Elvi personally took the time to help me pick a pair of frames, and even met with me multiple times to do so until I found one that I totally loved. It’s always a pleasure going to Pearle, you really feel like the staff cares about you and is willing to dedicate the time to help you find exactly what you need. I’d recommend this shop to anyone!

I want to compliment Lukas at this location. He is a very professional individual and knows exactly what he is talking about. He is always friendly and smiling. He knows style and fashion and wasn’t trying to «up sell» me on anything that he knew that I didn’t want nor did I need. He told me his honest opinion when I was trying on glasses and wasn’t trying to rush me to pick a pair just to get out of the store. He seemed to actually care about what I was wanting and what would look best on me. This gentleman is going to go far! I give props to the manager for hiring such an amazing asset to the team. I will be back next year for my follow up appointment, thanks Lukas for looking out for your patients and making sure they are happy when they leave.

My entire family goes to this Pearle Vision, and we have never had a problem. Quite the opposite. The doctors working there are nice, knowledgeable, and very accomodating. The staff take their time with you, choosing frames and giving honest opinions on how they look. There’s never a feeling that you are being rushed or sold to — it’s a very pleasant experience.
They are quick about ordering contacts and/​or anything else that needs ordering and are able to make a pair of glasses right in the store (if they’re not complicated lenses/​bifocals). HIGHLY recommended store. Elvi and her staff are fantastic and run a very professional business.

I don’t know if it is standard practice but I found it a bit strange that the business card for the opticians does not include the full name of the person – only the first name. If the store feels it is unnecessary to put the full name of the opticians on the business cards that they are issuing to customers, then in my opinion it would probably be better not to have individual business cards for opticians in the first place. It doesn’t seem professional to me for a business, especially one dealing with people’s well-​being, to be issuing business cards with first names only.
Also, the optician wanted to know what my current prescription was. Since I wasn’t exactly sure, I gave my glasses to the optician who took them to a room in the back. When my glasses were handed back to me by the optician, there were fingerprint marks all over the lenses. If it is necessary to touch the lenses in the process of determining the prescription of the glasses, then I think the courteous thing to do would be to clean the lenses.

While I did rate this 4 stars, I do realize that their prices are high and you could probably find better prices elsewhere (this is one of many higher priced eyeglass chains out there)
My rating is based on selection and service. They have a great selection for men, women and children. From designer glasses to basic eyeglasses, there are many to choose from.
The service is excellent, from the knowledge of the employees to the excellent customer service, they were great. I would definitely recommend checking them out when you are looking for a new pair of eyeglasses.
For the record, I asked for extra active lenses (which they said they could get over the phone) but ended up getting regular transition lenses (that they talked me in to when I was at the store). However, I really have come to like the lenses they recommended.