Memorial Park Cemetery

My father has been buried there since 1970. As far as we can tell, he’s still there. Thus they’ve kept their part of the bargain.

The burial service was nicely handled, however, over six months later, the gravestone has still not been finished and placed at the burial site. When we went into the office to inquire, we were given several excuses, such as «paperwork lost,» or «computer problems» which seemed implausible. In addition, our relative had placed a downpayment on interment fees several years before her death. They claimed they had no record of that and charged us full price. Only after digging through her records for several hours and finding the receipt, did they admit she pre-​paid («whoops, don’t know how we missed that» was the excuse), saving us over $ 3,000 we almost had to overpay.
Would be one star, except, as I said, the actual service was nicely handled.