Wells Fargo Bank

I just want to express how sorry and dissapointed we were when we made a call to Well Fargo Customer Service today 7÷26÷15 @ 6:15 for assistance. My son just turned 18 and was reissued a new Checking Account and a Debit Card. Unfortunately his PIN does not work anymore with his new ATM Card.
Basic question? My son asked… How do I reset my new debit card PIN? A customer service representative picked up the call and… Blah… Blah… Blah then the call was transferred over to another Banker who is selling College Loans, Car Loans, etc… the call took about 30−45min convincing or selling my son all kinds of loans!
All in all the basic question of how to reset my son’s Debit Card was not answered simply because my son said he will check and ask his parent’s advice about these loan offerings.
To the management team of Wells Fargo Banking: Is this how you trained your Customer Service staff? To sell your line of products instead of focusing on assisting your customers? I was extremely dissapointed not just to Wells Fargo management team but also to my son since this was his very first call for assistance with your Customer Service?
Now we are switching to Chase Bank, perhaps they have a better Customer Service Team! Good luck!

Avoid this location! The worst location to bank in if you have a business! They require me to call ahead for 100 $ worth of quarters. What kind of bank can’t supply a merchant with change. And when I trusted them with a deposit they mistakenly deposited 4600 $ in someone else’s account! Why wast your time, go somewhere else!

Opened a new account here yesterday. I switched from Bank of America was helped and greeted by Julias and Matt the branch Manager they were both professional. very helpful and answered all of my questions glad I made the change thanks guys!

This review is for tita carol the banker after talking to these bankers I gave well Fargo my bussiness back people here are more happy and friendly opening a new account was 100 times faster than making a deposit in 1200 east los Angeles Ave thank u for saving me cause of u I can stay happy with my bank I had for 15 years

Less traffic on this side of Cochran away from sycamore, much easier to turn into the parking lot than the next branch. Easy atm access for quick deposits and withdrawals.