AAA Advanced Garage Door Services

Used on a fidelity home warranty call. company responded quickly and sent a very polite technician over. tech came on time an diagnosed the problem (broken spring) quickly. He performed the repair fast (about 20 min).totally professional and friendly. I came away with not only a smoothly operating unit but a more thorough understanding on how it operates and how to maintain it

.
Is the service guy number 805−297−7811
I so wish I would have listen to the first reviewer. This company was assigned to me by Fidelity home warranty. I paid the service fee and that’s when it went downhill. He arrived 2 hrs later to the first and when he described the problem incorrectly to the warranty company causing the repaired not to be covered, he quickly left. Since I had already paid the service fee, I tried to work with him, he provided me a estimate for $ 200. I said great when? Also I said’ I believe the home warranty should cover and that I was going to discuss with them. Then he would not schedule at date. I called the home warranty company and they agreed to cover the problem I described however they needed to have AAA call back in. I called AAA to confirmed a date and asked to call the fidelity. Then he told me the new price was $ 325 not $ 200. I didn’t care cause I thought I wasn’t paying for it. (FYI the owner is extremely difficult to speak with, as he talks in circles, changes his story and makes up stuff. A simple one word answer turns into 39 second babble.). He never showed for the rescheduled appointment or called. Later said he got in a accident. I said, ok happens. Reschedule the apt for 4 days later… Argh said he would be at apt 11 – 1 pm. No call shows up 1:40pm. He proceeds to unload the truck. I mentioned to him that he never called the home warranty company on Monday like he said he did. This is where it got really really weird. The owner proceeds to discuss payment and he wanted the payment first. I showed him my checkbook and said I was going watch him do the job and I will pay at the end. I still need you call the home warranty company like you said you would. So I can get reimbursed. He said he would not call and he was not going to do the job. I was trying to be professional as I worked with him for 2 weeks while my garage would not open. Since he was there I asked him to be profession and just do the job I will pay you and I tried begging him to professional and do what we agreed too. He proceeds to turn into a child and made these off colored statements to me and my female neighbor saying, «you’re lucky you are here otherwise I would being saying a lot more to this guy». I don’t know what happened. I thought it was pretty straight forward. This guy left me without use of my garage 2 weeks and a non refundable service for trying to work with him. I should followed my gut. Plus I hate wasting time writing a review.
Why is it so hard to find a quality service provider???
My fidelity home warranty is up for renewal but will not be doing so because of this contractor.

Finally getting around to writing a review. Do not, do not use!!! Very very hard to work with and does not honor prices. Also, his hourly rates are bases two senior installers but uses his 13 year old son as «helper». I’m all about the family business as I worked for my fathers company growing up but we were ethical in our pricing to customers. I didn’t using him because his stories were inconsistent in between conversation and the time he arrived late to the appointment. Go with abc garage door or garage door doctor.
Please take an ethics and customer service class.
Btw number is 805−297−7811

If I could give 0 stars I would. Most unprofessional person ever. Stay away. I didn’t appreciate his attitude, his appearance, nor his stench. Must be why there are no other reviews.