US Post Office

Everytime I come it’s over crowded with not enough staff to handle the demand. The line is doubled and most of the customers are foreigners with very bad english. It takes the staff extra long to try to explain how to write an address on an envelope or how to send mail. The staff needs to be bilegual to better serve a diverse customer base.
…now I’ve bee waiting 4 weeks for my mailbox key… that another ordeal. Smh

I wish I could give zero stars. Plain and simple it took weeks to get two packages and when I went there in person to possible pick up, I waited for a manger and no one came to me. I canceled everything and won’t ever use this post office. It’s actually shit. Filled with rude dumb ass people.

The USPS is bankrupt for a reason– they are run by the government. I recently tried to call 1−800-ask-usps.
The automated line would not let me speak with customer service until after I answered five minutes of questions. Once I was connected, an automated voice told me the wait time to talk to customer service was 1 hour and 4 mins– WOW thats some customer service. Way to go USPS

I was away for a few weeks and requested that my mail be held until my return. when I picked up my mail at this post office there were several items missing, including magazines and bills that required payment. I had to call the magazine subscription department and the merchants to whom payment was due to explain that nothing was received from the post office.
Others have told me that their mail have been delivered to the wrong address from this post office. They can not even hold mail to be picked up correctly.

Paid priority express for next day (Tues) but arrived Thursday. When I called customer service it wouldnt let me speak with an agent because my package was already delivered. Had to go into the post office to get my money back guarentee.
Service is polite but so slow. Really really slow. Long lines, took me 30 minutes to get to front when i was the 9^th person in line.

There is a separate line for mailing packages and picking up. The pick up line took 45 minutes. The staff is extremely slow and inattentive.

Always a longgggg line, always. But at least they have a postal worker check that everyone in line has filled out all the necessary info before getting to the counter.

Well folks the old post office on Connecticut Ave near the old Kmart is no longer it’s a passport place now. So what to do with all your packages if you live in that particular area? Well you can read the sign on the door and it’ll tell you where to go. That’s right it’s just down the street in the congested Aspen Hill Shopping Center way way down the other end next to «Five Guys» and «Panera Bread». There was a long line when I had arrived but it moved along with good efficient stride. They had more than enough workers there to move the people along in a reasonable fashion. Only one going «postal» there was some knuckle head who only wanted 1 stamp so therefor instead of going to the stamp vending machine he had to just make his own «B» line up at the counter interfering with the flow. So instead of arguing too much with the chump the worker sold him a single stamp. Other than that very professional and efficent for me. Nice addition to this part of Aspen Hill.