Rita’s Italian Ice

Its hot outside and its not like the DMV area is known for having waterice joints all over. It’s just the reign of Rita’s, so in the children and I went. The lines were semi-​long but emptied swiftly. The staff is good and the waterice taste good… until an after taste kicked in. I had the wild black cherry, mi hija; the cotton candy, and mi hijo; mango mixed with jolly rancher watermelon. Smooth, cold, and… wth! Is this after taste? I was already disappointed spending $ 10 on 3 waterices, but for it to have this «smack smack». I just can’t get this… nothing. I’m done with this place. I’d get the supermarket icees first, until I experience a better Rita’s location.

Service is good. And their quick. Went today at 7:30ish and they got busy really quick. I got a piña colada ice with a bit of sour patch kids and strawberry custard on top. It was good just the sour patch ice was too sour on top of the piña colada. It’s 3 stars because the other two previous visits they also did not have cherry ice and that’s my favorite. The taste is just perfect but no cherry. Let’s see if the 4^th visit is the charm.

The staff is fairly rude. The Italian is good like it’s other locations and the parking can be a little dangerous but the customer service is lacking and condescending.

If you’ve ever been to a Rita’s, you know what to expect.
I prefer the Gelati so I can have the Italian ice with some of that vanilla custard on top. The pairing is perfection. I prefer the Pear flavor with the custard. I tried it once and I don’t think I can bring myself to try anything else because I love it so much.
Their service was quick, and although there were a good amount of people there, we didn’t have to wait very long. The location is a little awkward though.

I obviously love this place !
I waited for summer so I can enjoy their ice cream and ices!
My favorite one is the mango!
Continue with the good job!

Love Rita’s, hate this location. The manager/​owner (whatever she is) is a complete witch to customers and employees. Will travel to Burtonsville location before giving this specific franchise another cent.

The Italian ice is great. However, customer service is not. I asked the cashier for a lid for my cup and got the worst attitude in response.

Mango with regular vanilla custard is the only thing that I’ve found to be satisfying off their menu. A lot of people seem to love this place though, so I guess it depends on your taste. On a beautiful, it can get kind of packed (because we all know stupid maryland only has really nice days once in a blue moon…)

Rita’s custard is so good. I usually keep it simple with a regular cup of vanilla custard with sprinkles, but decided to get fancy yesterday. I ordered the Oreo cookies and cream milkshake OMG, heaven. It was do creamy with a dash of happiness. It’s not as amazing as my favorite coldstone milkshake, but a close second. Customer service could be better, which is why I give it a 4 instead of a 5.

5 stars for ritas, mango and vanilla gellati so good! but, the service is puzzling and has turned us off from going again; the main two ladies who work there are not friendly and can be rude to customers; for example, i put my sons sample cup on the counter to get my money and the lady who served us said, throw that in the trash, um, yeah, was about too after i pay?!; every time the service is rude and we will not go there again

Ritas is amazing!!! I just wish they had all the flavors all the time. This location is the closet to me and not another for a while. Everything tastes like the flavor actually suggests and the combo of custard and ice is amazing…

Rita’s is a tasty treat! I was fortunate enough to discover this place when I first moved here.
They are only open in the summer, but it’s worth the wait.
I usually get the same order of mango ice and the vanilla custard. It’s so good! You can either get a small or a large and you will be quite happy. During this particular visit, Beverly took our order and she was super patient and friendly as we navigated through the menu. That made our visit even better!
I know I’ll be back soon since I have a sweet tooth!

I went here yesterday and got a Gelati (layers of custard and italian ice). The creamy custard paired with the fruity ice was divine.
I don’t think I’ve ever had anything quite like it, but I can assure you, I will be back! I think this is one of the only «local» establishments that I’ve been to around here that I might miss if I move.

I love Rita’s, but definitely not this location. I’m done with this location. I rather drive twice as far to the next Rita’s than go to this one.
The young women there are always very nice, cheerful, and helpful. The two older women I have seen always have nasty and bad attitudes. I constantly hear the older women yelling and being condescending to the younger women.
One time one of the older woman thought one of the younger woman gave me too much ice cream. So the older woman yelled at the younger woman to weigh it, which was right in my sight. The younger woman was yelled at for giving too much ice cream. Then the older woman gave me the ice cream and warned me that I will not receive as much in the future. I could not believe that this all happened right in front of me and what the older woman said to me.
Another time I was using the Rita’s app on my phone. I was eligible for a free water ice. The young woman had me scan the symbol using the app on my phone. The older woman then started yelling at the young woman to scan it a second time. I know from the past that the phone app can only be scanned once per visit. If you try again, you receive an error to prevent duplicate scans. Anyway, I humored them and scanned it a second time and it didn’t work. Then the older woman started talking to me with a very bad attitude and telling me it should have worked. I do not know what she expected me to do. Then she went on to tell me its been working all day, which I highly doubt. I am just the customer and all I do is scan. No reason to talk to me like that.

Rita’s is one of the only things I miss about the east coast so anytime I’m over on the right side of the country, a stop here is a must! I’ve only been to stores before so the stand concept was a little new to me but it gave everything a more summer feel to their custard. Cherry gelati is my go-​to when I’m at Rita’s so I was bummed they didn’t have the standard cherry flavor just pimped out versions like black cherry and sour patch kid red. But all good because the sour patch kid flavor was awesome as expected! The girl helping us was really friendly and let us try samples galore before finally settling on a flavor and that was much appreciated. And now my tummy is growling for Rita’s and I’m in Colorado-​doh!

Big taste and big service! Vanilla custard with mango ice! Their gelatties are out of this world! Even with the temperature and humidity souring at nine o’clock at night, everyone behind the counter kept a positive attitude. They offered samples as well as suggestions. This place is great! First time here and will be coming back continuously when I visit!

I am an Oregon native and have only been to Maryland twice to visit my girlfriend’s family but each time I come we go to Rita’s multiple times. I count down the days until when I can finally taste a delicious gelati again. My favorite is a Lemonade Ice/​Strawberry Custard gelati, it is the perfect summer treat! I wish frozen custard was popular on the west coast so I wouldn’t have to wait so long to indulge in my favorite dessert!

Oh, yeah, Rita’s! You sooth my sore throat with your wild black cherry ice gelato with vanilla custard. You refresh me with the blast of A/​C coming out of the window. Your sugar high gives me the strength to continue shopping. You are pretty awesome.

Blendini please!
On a hot, sticky summer day, Rita’s is where it’s at! I’ll take a blendini with vanilla (or chocolate) frozen custard top with chocolate (or vanilla or banana) Italian ice blended together with Nilla wafers! OoOoO yeah… so delicious! Does the trick every time.
There’s usually a line when I come here, but it moves pretty fast.
Be sure to mark your calendar’s for their first day of Spring event, where they give each customer a free, regular sized Italian ice (any flavor you want!).

When it’s hot, want cool buy
See a Rita’s, I eye
That’s amore
When the staff, smiles so kind
Awesome flavor, I find
That’s amore
My bells ring
Really wanna sing, passion fruit has zing
Tongue on fling — tropic flava
Custards sway
Top and bottom lay, fluffy creamy yay
Lush display, sweet vanilla
When the ice is so smooth
Made fresh daily to soothe
That’s amore
When I scoop, both to eat
With one bite, tickle feet
I’m in love
Want a seat — that’s a dream
Yup, no seating — keep dreaming
Say, someday???
Excuse me — to MINI
Must not melt, ‘Gelati’
That’s amore
Would Dino like combo o_​O