Pet Valu

I like shopping at Pet Valu! It’s located right across the street from me and I like the variety of items there for cats. I think the staff at Pet Valu are nice and very helpful. Great pet store overall. It’s in the White Oak shopping center and the parking lot isn’t the best to navigate through but parking is plentiful

Excellent! High quality selection of everything for cats and dogs; not the supermarket stuff. We’re talking high-​end designer food and treats (i.e., duck, rabbit, etc.). The staff is very helpful and knowledgeable too. I usually get my pet items online @ AMZN or Chewy, but this store certainly has a comparable selection and pretty much offers the same items I’d find online. They also have a wide assortment of herbal remedies. My dog had been suffering from uncontrollable itching and had an awful hot spot. The natural herbal treatment I purchased worked overnite, unlike the expensive harmful drugs I’d gotten from the vet (which didn’t work at all). This place is a little treasure tucked away in a strip mall. Certainly worth the drive. Amazing!

This review is for Grooming Tail’s located in Pet Valu (although I also have had a great experience with the employees in the Pet Valu store… friendly, helpful, and will give you free samples!)
I wanted to share my recent experience with Kristen of Grooming Tail’s Pet Grooming located in the Pet Valu Store in the White Oak Shopping Center.
First some background. After taking my pooch, Cimba, to a local groomer two summers ago and having them mix him up with another dog (with resulted in him being shaved to the skin), I swore off on pet groomers and have been grooming him myself as best as I can at home.
Recently with my wrist surgery, he has gotten neglected and has accumulated quite a bit of matting. Randomly walking into Pet Valu, I ran into Kristen. She is a people person and quickly won me over… enough that I was willing to trust her with Cimba to see how it would go.
She was fabulous. She split his grooming session into two sessions, a week apart to give him a nice «break». She honored my requests even if they meant more work for her. She gently and patiently worked on him to his comfort level (over 4 hours) and made a new friend with the doggie cookies she gave him! She only works on one dog at a time (texting or calling you when they are finished) so there is no crating involved or dog confusion. She seems to understand dogs when we spoke about my experience of seeing Cimba muzzled during grooming at PetSmart when we first got him. I totally trust her and am looking forward to going back in 30 days when she will be better able to shape Cimba and improve on my disastrous cuts of the past two years.
Try her out! Let me know if your experience matches mine! And tell her Roxanne (with the broken wrist) sent you! Not because I get any perks but because I was so pleased I promised to refer people to her! =)

On March 12, 2015, I went to Pet Valu at 7:40 PM and two employess were taking inventory at the cash register. No greeting. I did not exist. I said hello and went to get a bag of dogfood. Then, as I stood at the register with a large bag of dog food (the counter was full of inventory being counted), the two employees looked down at their inventory and ignored me for more than five minutes; no eye contact, no acknowledgement, no «just a moment.» So I left the bag, which was quite heavy, on the floor and left. I would rather travel another ten minutes then do business with this place. Good business requires communication and respect for customers.

This Pet Valu is terrific. The staff is really kind, always offering to help you get what you need, and not in a pushy way. They have an incredible variety of product, and at the cheapest price. I have a hard time finding Wellness canned food, but they have it here at cheaper than anywhere I’ve seen (although Whole Pet Central is a close second).

Pet Valu in White Oak Shopping center has gone downhill badly. The staff are indifferent and rude; I was in the store today with only 1 other customer; the 2 persons behind the counter were more interested in talking to each other than in doing their job. Skip this place and go to the Petsmart a few miles away; the service there has always been good in my numerous visits.

I love Pet Valu! It’s located right across the street from my current apartment, and I have to admit that I judged it by its name as being a cheapo pet food place that wasn’t worth my time. But I was so wrong! Pet Valu has all the high-​quality food and treats that I give to my puppy. In fact, they’re one of the only stores in the area that carry Merrick dry food, which is the food that I feed Penny.
The people at Pet Valu are always so nice and welcoming, and they give Penny all the attention that she craves. She loves to go into the store! They have a huge supply of all-​natural and high-​quality treats, so every time we go in to pick up some of our standby Zuke’s Minis we end up getting some new treat to try out as well. Their prices are comparable to PetSmart, so there’s really no reason not to go to Pet Valu instead.

Love them. Heathy food, not too expensive and now shots.

I am about to get a puppy and went to Pet Valu at the recommendation of the woman who did our home visit and I can strongly say that this shop deserves more than 5 stars. Two women helped me with every question I had (and I had many questions). They were very enthusiastic, professional, and knowledgable. They explained the benefits of each different kind of food the store offers in addition to the raw food diet. They explained the differences between the various toys and what is great for puppies and were able to specify what toys are good for what kind of puppies. They helped me purchase a collar, a leash, shampoo, cleaning products, and everything I needed for bringing home my very first puppy. The shop also offers a great points program where you get a point for each dollar you spend and when you reach 200 points you get $ 10 off your purchase. All around the shop has a great variety of goods for dogs, excellent customer service, and even great sale prices. I would HIGHLY recommend this store to anyone who has a pet. I am a new frequent customer.

Great little pet shop. I prefer these guys 1000 times more than a big box store. Their staff is always helpful and talkative, plus easy to find, a near impossible task at Petsmart. They always have helpful advice, be it on the best catnip toys for my cats or on how to get rid of fleas in my house, I can trust them to have fantastic advice. Skip the big box stores and come here for all your pet needs.

Pet Value has really stepped up its game. Over the past year or so they’ve starting carrying all the best healthy cat food brands that I used to have to drive a lot farther to get at pet boutiques. They now had Nature’s Variety, Evo, Weruva, Wellness, among others, and even their own store brand, Performatrin, has no by-​products or horrible wheat or corn or gluten in them. They even carry raw food, which I almost fainted upon seeing.
Service wise they currently have a guy who is nice and very efficient. In the past they had some awful people at times — a large, very scary woman who I often thought was right on the edge of either suicide or homicide, and a snippy woman who once blamed me for not giving her a gift card at the exact right time. Sometimes I would avoid going just to have a more peaceful experience elsewhere. Now I don’t need to go anywhere else, which is awesome, considering how often I have to go to feed my voracious male cats who often gang up on me and rip food out of my hands when I have something they like. Seriously they can be pretty scary. So I’m glad I can go screaming quickly down to Pet Valu and grab some raw meat to throw at them from a safe distance.