Mitchell Brenda E MD

DO NOT GO HERE! SHE WILL FRAUDULENTLY CHARGE YOU!!!
For starters I did not personally visit Brenda Mitchell I made the appointment on behalf of my father as a new patient. BTW she answers her phone so this rude person you mention in your reviews it’s the doctor herself!
We specifically scheduled the appointment as a preventive service (free by law). Also when making the appointment I had to call back twice to finally get one. After checking in with my father on his visit he tells me he paid $ 150 because he has a deductible. This makes me furious I am more than familiar with health insurance and the new healthcare reform laws, this is a fraudulent charge. I was more than certain she did not code it as a preventive service and felt entitled to charge $ 150 towards his deductible.
I called her office and asked to know why was he charged and if she would be correcting the coding, her response was to get snippy and tell me it was not a preventive service. I then let her know either she corrects it and refunds the full amount or I file an appeal with insurance and the state. I guess that must have caught her off-​guard she said she would not speak to me without my father on the phone.
We called her back and she starts ranting and complaining about my call to her. She then goes on to say she will issue a full refund and refer him to another doctor because she could not deal with me. Lady seriously? If you did nothing wrong would you not laugh at me for accusing you of fraudulent coding?
End of the story, scheduling is a hassle. She is rude and she will FRAUDULENTLY charge you just because you don’t know any better.
Good riddance to her.

Absolutely with out a doubt the best Doctor I have ever had the pleasure of meeting and I will never use another General practitioner and anti aging expert! She is amazing and the first female Dr ive ever been too and boy am I happy! ill not see any other Dr without her approval because I know she only has my health and well being in mind and will only allow me to be seen by the best! «having had some serious past health issues she has literally kept me alive in my opinion» Do yourself and your health a favor and go see her!!! you will not be disappointed!!!

Since my last review, I have had many personal health issues, and Dr. Mitchell continues to be an amazing, attentive, responsive, and most importantly, a knowledgeable physician. I depend on her and she has never let me down. I am a big fan of her and her bedside manners. They make all the difference in the world when you are ill.

So far so good. It’s so hard to find a good PCP these days and my first impression with her office in silver spring was great!
Waiting room is little and cozy. I don’t know if she doesn’t have a receptionist or her receptionist wasn’t in today but I didn’t see anyone and she was doing all the clerical work on her own while seeing patients.
She listened to my concerns and complaint. I felt like she cared about what I had to say and followed up on all my concerns.
I’ll definitely be coming back because the location is convenient and she’s awesome!

Horrible customer service!
Like other reviews, I never had a chance to meet Dr. Mitchell due to challenges trying to make an appointment. I had phoned and a spoke w/​a very polite and professional woman who advised there were open appointments available that week. She confirmed the office accepted my insurance and asked for an email address. She then advised the Office Manager would email me paperwork to complete, after which, the Office Manager would then work with me to schedule an appointment. She had advised the Office Manager would email me that afternoon. 3-​weeks later, I have yet to receive any email or phone call. Needless to say I made an appointment elsewhere. This is hardly an efficient system not to mention the lack of follow-​up and inadequate customer service. They could have scheduled my appointment on the first call. Very frustrating, waiting for an email that never comes, wasted my time. I could have booked with another doctor sooner!

I love Dr. Mitchell!!! She has been my doctor for several years and I cannot say enough wonderful things about her. She is attentive, is personally invested in your care and very thorough. I’m surprised at the negative comments but I would not let that dissuade you as none of them are people who actually visited her or related to her care as a physician (rather they are administrative issues). I have never had a problem making an appointment with her. I either call or email her and she is very accommodating. She is like an «old-​school» doctor because she really listens and knows her patients well, you don’t get the feeling that she is trying to rush you out to bring the next patient in. I was referred to her by another patient and have referred several friends to her over the years. All have had good experiences with her. She is the best!

Visited Dr. Mitchell for the first time for a physical exam. I know other reviewers have had difficulty getting the appointment. At first, I had a similar experience but I followed up with a phone call the next day and I was able to get an appointment for a date and time that was convenient for me and not in the too distant future (bonus). The exam was very thorough and she cared about my concerns. When I inquired about my labs the next week, received a prompt response via email and phone. Overall, very satisfied, and I plan on returning. Thanks, Dr. Mitchell!

Dr. Mitchell has been my GP for almost nine years. She has been incredibly thoughtful when considering her medical advice for me, very responsive both by phone and email, and just genuinely concerned for my well-​being. I would definitely recommend her, and have to several people!

Absolutely the worst doctors office I have ever been to. The staff are rude on the phone and I had to call them back three times after they said they would call me. I was very clear that I was a new patient and even had to call for directions and they didn’t once mention that parking was by meters. I’m currently sitting in the waiting room after a good 45 minutes, still waiting to be seen. I will never ever come back to this office nor will I recommend it to anyone ever. Go to any other doctor!

Although I didn’t get the chance to actually experience Dr Mitchell, I called to register as a new patient and they had me email my info to a Hotmail email account. I thought it was a joke, but that’s apparently how they do business.
I didn’t hear from them for a few days, so I called and they told me they didn’t take my insurance, despite saying earlier that they would. I asked when they had planned on telling me this, and the woman on the phone said, after a long pause, «…today?» Yeah, right.

Dr. Mitchell is a wonderful, knowledgeable physician with terrific listening skills. I feel she puts together the best course of medicine for me given my individual circumstances. Dr. Mitchell is knowledgeable, open-​minded, and doesn’t mind speaking to you about various available options given your diagnosis/​situation. She’s definitely diligent in ordering mammograms, etc for you when you’re supposed to have them. Great doctor.

On January 18^th I visited Dr. Mitchell for an annual physical. It was my first time seeing her. She was very kind and I liked her. Unfortunately, that’s where my compliments end.
I have a high deductible health plan. I don’t have co-​pays. Instead, I visit doctors, and then weeks later, I receive a bill and pay a usually large amount.
Annual physicals, however, are free.
When I went to see Dr. Mitchell, they said I would have to pay $ 150 for the visit. I thought that was odd. They said that I would be reimbursed when they get reimbursed by the insurance company. I paid it.
After a month had passed, I started to inquire as to the status of my reimbursement. I didn’t like having paid $ 150 for something that was supposed to be free. So I called the insurance company. They said that the doctors office had submitted the claim incorrectly (they didn’t use the codes for a routine annual physical), so they were not going to pay the doctor, or it was going to be a very small amount.
I called the doctors office and explained this to them. They said they would resubmit the claim with the corrected codes.
Meanwhile, I was waiting and waiting and waiting for a skin culture result from Dr. Mitchell. She had given me an Rx slip at the time of my physical, but I didn’t want to fill it until I had a confirmed diagnosis. She told me «there’s no harm in just filling an Rx.» Luckily I didn’t, because a week or two later we discovered the skin culture came back negative.
Then in March, I contacted her office again to check on the $ 150 reimbursement. They told me, and I quote, «the money seems much more important than the care received» and «we do not have the administrative resources to manipulate bills to suit each and every patient request» and «we wish you well in your next appointment with a new larger medical practice.»
They «fired» me as a patient.
I’d advise against using this doctor.

I’ve never had a Doctor as invested in the well-​being of her patients as Dr. Mitchell. She is kind, listens, and asks all of the right questions in order to provide the best solution for you. Highly recommended.