Classificação do local: 1 New Carrollton, Estados Unidos
Que asco de servisio estube 4 minutos esperando a que me a tendieran y a la persona que estaba atendiendo el drive thru no se le pego la gana de a tenderme eso si que es un asco de personal…
Marshall D.
Classificação do local: 1 Rockville, MD
This location has gone seriously downhill. I visited on a Tuesday at lunchtime. The bathroom was in dire need of cleaning to eliminate odors. After getting my order, I sat down and discovered that my Coke was actually Diet Coke. Checked the second Coke dispenser and found it to be the same. I later tried the Dr Pepper dispenser and it had just enough syrup to color the drink. It shouldn’t be that hard to manage a self serve soda dispense. I can understand the machine running out syrup for a product, but when 2 other dispensers have the wrong product?
Enrique V.
Classificação do local: 5 Montgomery Village, MD
Crowded drive thru but quick enough to get food if your in a hurry ! They haven’t messed up my order in over 10 years ! I have been coming here since i was 8 ! Food is great although the soda sometimes taste too much like water. Overall good place to eat !
E L.
Classificação do local: 1 Potomac, MD
This is the worst Burger King I’ve ever gone to. The food was thrown into bags with dripping cinnabon icing ending up everywhere. When we got home, we were missing mozarella sticks I paid for. When I called to report the missing item, the person answering the phone lied and said she was the manager. Then, another«manager» got on the phone to promise me a refund. It’s been two weeks, and the refund hasn’t appeared, nor does anyone answer the phone when I’ve called to follow up. I also reported the incident to Burger King corporate, and they haven’t done anything, either, although they said they would notify the owner. Yeah, right. Avoid this Burger King!
Travis K.
Classificação do local: 1 Takoma Park, MD
I came here with a friend about 7pm on a Saturday night. The place was oddly empty, with not one, but TWO big-screen TVs blaring at high volume. That wouldn’t be so bad if they were on the same channel, but what resulted was an amazingly irritating cacophony of unintelligible garble that made the ambiance rate a zero. I mentioned the situation with the TVs to the manager, and he agreed, said he would take care of it, and promptly did nothing for the 15 minutes we sat there eating. As for the food, the most striking quality of what we were served was the size, or really, the lack of size, of the portions. My $ 4.50 «Big King» double cheeseburger consisted of two very-thin 3″-diameter patties of relatively bland meat. The sandwich had an inoffensive flavor slightly reminiscent of char-broiled meat. My friend’s pulled-pork BBQ sandwich was tiny, and had so little meat that you could barely see it between the miniature buns. The picture on the menu showed something that literally had at least five times the amount of meat. Regarding the service, it took a major effort for the order-taker to understand what we wanted, even though there was nothing unusual about our request. Just a couple of sandwiches, servings of fries, and milkshakes. It took a few«overrides» with a key card to correct numerous errors that were made in the attempts to ring us up. The transaction took about 5 minutes, instead of what should have been 30 seconds. For the grand total of $ 17 or so, we would have done better at any number of independent restaurants. For what you get here, it amounts to a kingly rip-off. I chatted with the only other customer, who was eating a «Whopper.» That seemed to be a reasonable size and have some semblance to the menu picture, so I recommend that instead of any of the other sandwiches. Ironically, I choose my selection based on the fact that it had«Big» in the name. Not so.
Tara B.
Classificação do local: 1 Silver Spring, MD
Drive thru is slow and horrible. Beware if there are no customers in the lobby. That means it is terrible. Never coming here again!
Ash L.
Classificação do local: 1 Rockville, MD
Every time we come here(which is not that often) this Burger King keeps asking if I want to add bacon and jalapeños and cheese to my burger! I ordered 3 different burgers and they asked me three times! If I wanted a those extra things I will let you know! Also I order a drink and they only offer medium or large as if the small size doesn’t exist! Always trying to upsell!!! Also the most slowest drive thru in the world!!! So annoying!!!
Natasha D.
Classificação do local: 5 Silver Spring, MD
Ssmoooth sailing !! Fresh hot coffee, cleaner than viers mill location and used my coupon and got way more food than anticipated, omg! And it actually had bacon. nice tv and fireplace… clean, good tables and seats. everyone looks happy and ready to help… they actually had a young white guy working” and a african american… that’s good for a change, it’s called diversity bk… it’s about time, and they spoke english and actually could conversat !! THIS one should be a role model, for the other shitty burger kings AROUND!
Crystal G.
Classificação do local: 1 Silver Spring, MD
I can’t rate the food… because I have been there twice and waited at the drive through fo 20 minutes before I got fed up and went to Wendy’s. Save yourself the headache and hassle. They should be out of business.
Omid A.
Classificação do local: 3 Brookeville, MD
the food is good, can’t mess up the burger king… but this has to be the slowest drive through i have been through
Welch K.
Classificação do local: 2 Washington, DC
1. Don’t argue and fight in front of customers. Yes… You two in the picture I posted. 2. Get my order right. What’s the point of making notes on my receipt and not following them(eg. extra onions, no mayo, onion rings instead of fries, etc)??? Ended up taking me 30 minutes to get my food at a «fast» food joint. 3. Leisure World Plaza… All businesses here really do live up to that name. All businesses here does business at their leisure. Horrible service, and they take their time like nothing else is going on. Hold conversations with one another WHILE there are people in line waiting to get their order taken! WTF? Other than the service, the actual Burger King itself was fairly clean, maybe because it was towards the end of the night, has some flat screen TVs mounted with news/sports/entertainment on. .:my2cents:. The crew here needs to go through some customer service training. Learn how to communicate with one another. Get your act together people! Just my2cents.
TJ N.
Classificação do local: 1 Silver Spring, MD
This particular Burger King has seen it’s good days and it’s bad. When I moved into the area I was glad to see a BK so close by. After visiting this location however, I found it was run very poorly. When a burger place says they no longer serve chocolate shakes we’re in trouble. In recent months BK started a major turn around in their marketing and sales. They re-introduced the box into the packaging and added several new items to the menu. I went back after a very long boycott, to find a new attitude and a more efficiently run operation. Although things were not completely perfect. I saw a cashier sneeze into his hand, wipe it onto his jeans then proceed to handle a food order. I guess washing their hands isn’t part of the job. I took a real chance one Sunday evening(4⁄29) and decided to try their new delivery service. I called the 800 number and spoke to Alex. He was very friendly and professional. He said my order would be at my door in 45 minutes. 45 minutes went by, 55 minutes went by, after an hour and 10 minutes I called and spoke to Alex again. He apologized profusely and said he would have the manager of the store call me immediately with an update. Another 20 minutes went by and no call. I called and spoke to Alex a third time. While I was speaking to Alex my other phone rang. It was the driver who told me he was running behind because they had just fired someone and he had come from another store. I told the driver to forget about it as I was cancelling the order. I got back on the phone with Alex and told we should call it a day and that my first impression of their delivery service was very bad. I hung up and a few minutes later the manager of the store called to say he had heard from Alex that I wanted to cancel the order. He said that the food was on it’s way and to take it as an apology for the delay. By now it had been 2 hours since my order was placed. He went on to say that a credit would be issued to my debit card. FYI — the driver had already returned to the store. I waited the usual time for the credit to appear on my account(5 business days). I have spoken to BK three times so far and the credit has still NOT been issued. WARNING — DONOTGOTOBURGERKING! THEYARENOTHONESTPEOPLE, THEYLIETOYOU, ANDTHEYHAVEPOORHYGIENEINTHEWORKPLACE.
Marie Z.
Classificação do local: 2 Rockville, MD
This was the most disorganized and dirty BK I have ever been to. From the time I ordered to getting my meal was over 10 min., there where several other people that where getting a little frustrated with the wait. The area with the soft drinks looked like it had not been cleaned all day and the trash cans were overflowing.
Sarah A.
Classificação do local: 5 Rockville, MD
Bring back the cheesy tots! I used to eat them all the time when I was in Florida. They were great, but they discontinued them in Maryland shortly after I returned. Bummer. :( Anyways, this is a pretty great place. The inside is freakishly nice for a fast food place(as are most Burger Kings) and they have veggie burgers! I huge plus for me as a vegetarian. The onion rings are always good too. The only downer is that it’s pricier than McD’s, but it makes up for this by being about a thousand times better. Overall, this place gets two thumbs way up in my books. If you’re around and you need food ASAP, you can’t do better.
Phi N.
Classificação do local: 3 Glenmont, MD
One of my favorite fast food restaurants. It used to be hands down the best when the Angry Whopper was on the menu. It was sooo good. I’m so sad it was removed… I’m getting even more depressed just writing this review. But the whopper is still good, so I will post. It’s my favorite burger of the fast food chains. Nothing too special, just a solid and big burger for a fast food joint.