Safeway

I hate this store! Every time I come, I say never again! They are the highest priced grocery in town with the worst customer service! I always pick the wrong line. Today, I was fourth in line reading the sign about 3 in line. So another clerk opens up and people not waiting in line walk up to him. Then Andrew opens his line (I’m third in line now) and he grabs a cart from someone who hadn’t been waiting. Frustrating! The store gets zero but the black lady in the deli gets 5 stars along with the black clerk who finally was able to wait on me. Darlene

I work quite some distance away & needed to figure out which cooler to haul several dozen donuts in. I called the bakery & tried to find out the dimensions of their donut box. What ensued were answers such as «there are 12 donuts in a dozen,» «you put 12 donuts in a box,» «oh, you want US to put the donuts in a cooler?» & some other questions I just couldn’t discern. I finally asked to speak to someone else with discernable English. The gentleman prompting laughed at how simple the question was, then flatly told me he didn’t know the dimensions of the box with no effort whatsoever to figure out my query. This young man also sounded like the fella I spoke to last week who’d never heard of Muesli bread.
If you need donuts, this place has the biggest selection of flavors outside of a formal bakery/​donut shop. They are far cheaper than the donut shop right outside the Main Gate. Just don’t ask the bakery staff to try & use a ruler or identify common grains.
I’ve also tried to order a sausage before & the meat department clerk also failed the people skills test. The prices for most everything else are typically outrageous. Kudos to the baggers who are usually pretty awesome. Finally, keep your head on a swivel since this is the nuttiest & deadliest parking lot in the SV outside of the Post Office. I’ll give two stars, one for donut selection & one for the Starbucks.

There are only a handful of food store choices in the area. After trying them all, I must say that Safeway comes out the best hands down. They are clean, and well stocked at all times. They are a little more expensive than Fry’s but it’s not a deal breaker. Here’s one of the best parts of this store– They are not always in a state of flux! Fry’s is going through some remodeling, resorting and restocking, removing and moving everything around. Nothing is where it was the prior week. I love the routine of knowing where to find something and not have to hunt it down. Safeway doesn’t need to do this– it’s always well organized and clean.
The problem I had with other stores had to do with their produce. Safeway, always has the best produce. It’s never moldy and always well stocked. The name brand items that I look for are there and since the other stores seem to be more popular, I have not had a problem with crowds. The only issue I have had with this store had to do with the chicken not being stocked. There was none available and hope that this was a temporary problem. I only like going to the grocery store once a week, instead of making multiple trips. This store seems to fit the bill for me and my family.

Pretty good selection of food at reasonable prices. We shop here for fresh fruit often and they seem to have the best selection in town with great prices on fresh fruit. The meat and seafood counter is always helpful with finding a good deal on fresh or frozen products. The olive bar is a good deal based on pricing. The deli is sometimes out of meats that are a little more irregular, but should still be in stock.

This place is sort of nice, decent selection, but… they are way too expensive. Couple that with a few other annoyances such as the lack of an express lane and you have a craptastic store.

The customer service at this location is such a joke. I go to fry’s unless I absolutely have to go here. One of the cashiers asked me if I found everything I was looking for. I told him yes, though I forgot my list at home so I may have forgot something. I was just having small conversation but he felt the need to sarcastically give me a lecture on the difference between finding what I was looking for and forgetting what I was looking for. I think I know the difference. One other employee was so rude in sweeping the aisle he failed to say «excuse me» when they swept my foot.

Don’t ever go to this Safeway after work… I know most grocery stores are busy at that time, but the lines were outrageous. The store should be expanded, Sierra Vista’s simply outgrown this place and it’s starting to get a little run down. I want to shop here because it’s central for most of town –customer service is fine-​but prices here are out of hand!

I personally think this is by far the best grocery store in town. It is clean and perfectly organized. I go in knowing to start from the vegetables and fruit aisle then work my way to the bread section. The meat section has all kinds of fresh meat. Fry’s is terrible. Everythin is so cluttered and there’s all sorts of stuff in the way when you try to push your cart down the aisles. The meat products are not really good. It looks dirt too.

Too small, too crowded, and the aisles are almost impassible.
C’mon Safeway, build us a second store on South Highway 92 please!

I do most of my shopping at Fry’s and Walmart because they are cheaper. However, neither of those two stores have fresh tri tip. It is air sealed and shipped to the store. Whenever I want to buy steak i go to Safeway.

This older model Safeway must be feeling the pinch of the new Super Wal-​Mart & the re-​ramped Signature Fry’s. There isn’t a sushi chef on hand, but they do have a Starbuck’s and a tiny sitting area where the leisure set can read the paper and people watch.
Their cashiers always thank me for shopping there — get this — by name. Yeah, I know, it comes up when you scan your shopper’s card, but it’s a nice, old-​fashioned, personal touch.
I love their Lucerne brand of dairy products, with the sole exception of their low-​fat sour cream — Daisy & Shamrock Farms’ reduced fat sour cream is superior. They offer the only 1% fat cottage cheese that I’ve EVER found and it is rich & luscious to boot.
Have you ever tried the deli at Fry’s here in SV? It’s an excruciating test of patience. There might be just one person in front of you and it’ll still be 20 minutes ’til your turn. It’s a shame, ’cause their fried chicken is WAY better than Safeways’ & I adore Boar’s Head meats & cheeses but I’ll hafta choose my sanity over dealing with their deli staff. Safeway’s deli is well staffed with helpful, available slicers. Their Primo Taglio brand of deli meats is so delicious — my fav is the sundried tomato turkey or maybe it’s their mesquite turkey and the horseradish cheddar… The point is — you can’t go wrong with their Primo Taglio meats & cheeses.
Their donuts are better than Fry’s, but that really isn’t say’n much… Their fresh baked bagels are really huge and are cheaper, especially when you buy a dozen. Their entire bread section kicks the butt of all of the other stores. The flavors and variety are so much better. My favorite roll is their french roll — nice and crusty and clean, simple flavor and texture.
Here is the the reason Safeway will forever linger in a golden light for me. I was picking up some ribs from their meat case, reaching for the package toward the far back of the row and a deep, smooth voice spoke.
Meat Man: Let me get that for you, beautiful.
Me: Thanks!
MMan: May I thank you on the behalf of the entire store for shopping here, today.
Me: oh *flushing* thank you
MMan: You’ve made my afternoon. So, what’s with that ring? Damn, you’re married.
Me: yes
MMan: Wow, you are something… what are you? Aires?
Me: *flustered* umm, no… Gemini
MMan: Damn! So… you are a freaky lil’ thing, too. He’s very lucky. You know where to find me if you want some fun on the side.
Me: *cheeks burning* very sweet of you, thank you…

I’ve picked up packages of meat that leaked blood everywhere, seen plastic tubs of strawberries covered in mold, and felt bags of pita bread that had just come out of the freezer and were placed onto a normal shelf. In fact, I just bought a container of hummus today, only to realize that it too has been pre-​frozen and is now runny.
Also, don’t forget any of your groceries at the store when you leave. My husband accidentally left a bag of ice cream at the check out stand and went back to get it (all within 15 minutes) only to find it gone. He brought the receipt with him to show customer service that he bought it, but they gave him the run-​around about how they needed to «check their security cameras» to make sure he bought it. Chances are an employee saw it there and put it away. Either way, I felt it was entirely bad customer service to assume that someone would come into the store and claim that they lost their ice cream in order to get a free replacement. Maybe one or two people have done it, but the majority of decent people in the world wouldn’t stoop that low.
I want my ice cream back!