Ughh. The McDonald’s restaurants in Shreveport-Bossier(almost all of which are owned by Griggs family franchisees) have all gone downhill, despite the ‘upscale’ renovations. Focus on cleanliness and quality product/service, and I might be back, but don’t hold your breath after what I just witnessed. If you want your order screwed up, this is the place to go in S-B. If you want your order prepared by a guy who just used the restroom before me and didn’t wash his hands before returning to the kitchen, step right up.