Cool Mountain Vacations

Stayed in Der Nut Haus ⁵⁄₂₈ — 6÷1÷14. Arrived 6 PM the evening of the 28^th to a dirty cabin. Food still on stove from previous occupant, trash overflowing, beds with dirty sheets, floor covered in Dog hair and dirty bathroom. Grill outside didn’t even have gas so we couldn’t make dinner on it either. My wife made beds and cleaned dishes in sink. Cabin stunk of garlic so bad we weren’t able to sleep the first night or cook breakfast the next AM. Since there is only Verizon service in Show Low and no emergency phone in cabin, had to go to Wal Mart next AM to get a phone we could call Kevin and Tiffany on. Waited around all AM on Thursday for housekeepers to arrive. Neither Kevin nor Tiffany called us to check to make sure all was satisfactory on our 2^nd day and never have contacted us back after we requested compensation for the issues. First day of our vacation was ruined. Mistakes happen, but when the the people that make them don’t follow through to correct them, we don’t feel like a valued guest. Sorry, but we wont be back.

Just spent a weekend in one of the condo’s at Cool Mountain Vacations. The place is super clean, and new. The owners are incredibly easy to work with and were willing to change my dates around quite easily. This is a great place to come, in a beautiful tree covered location. Will definitely return!