Sephora

This is by far the BEST Sephora I’ve ever been to. Every time I go there I leave happy and spoiled. The staff are knowledgeable and make helpful suggestions (not pushy). They are always accommodating and provide you with samples if you ask (always with a smile, and are usually generous) especially if you are having conversations about the products you are wanting to try. Even when the store is packed wall to wall with customers they take their time and make sure you are pleased with your products. Super clean and welcoming atmosphere. Always up to date with the latest/​current cosmetics and huge selection compared to other sephoras. I will continue to be a patron of this specific sephora when I purchase products in store.

The customer service was awful. The woman (short African American) that helped me find my lip color, gave me an attitude. She was rude and I could just tell she didn’t even want to help me. Like the whole point of finding my color color is to match me to it, not literally have me tell her what color I would think look best… for that I could do it myself. Idk if it’s because these workers are at the high end mall… but seriously they were all just rude… except the manager I think that’s what she was.

Good store with good products but bad customer service. For some reason when I’m walking up and down the isles browsing for products someone is always looking at me like if I’m going to steal something. They are not very helpful. There is only one very friendly sales person that is wonderful. I only feel comfortable asking her questions.

I love Sephora. I shop here all the time and their products are fabulous but I feel compelled to write a review about their customer service. Today I went there looking for a new foundation and a sales associate came up to me and asked if I needed help, I politely said no, thank you since I don’t like people being overly helpful to the point where they hover over you but she was insistent on helping me find my correct shade so I let her match me. Not complaining about that at all, however…
When she found my shade she put it on one half of my face to show me the amount of coverage and it looked no different than the other side of my face without any makeup. I asked her if another foundation would be a better fit and she said «No, this is amazing! It looks so good on you! You just have to use a lot of bronzer to add coverage» I’m not going to drop forty bucks on a foundation just to end up caking my face with a pound of bronzer. There’s nothing I hate more than unknowledgeable sales people who will say anything to you no matter how dumb to try to get you to buy something.
I would stay wary of the people who claim to be makeup artists at Sephora. Every employee’s makeup I have ever seen there is god awful. It’s really embarrassing considering they’re trying to sell people cosmetics. I wouldn’t trust anyone’s opinion at all. Test things out for yourself and you be the judge. Don’t get coaxed into buying something just because someone who works there hypes it up.

Half of the girls in here are such fucking bitches (tall brunette with pounds of foundation, I’m calling you out. Don’t ostracize my mom cuz her new credit card flopped, she’s not a damn low life), other half are super lovely (petite girl with the short brown hair and gold lipstick is super sweet, ultimate fave). Makeup is great, but makeovers aren’t anything to write home about.

First time in this sephora location and I can only say amazing things about this a particular store comparing to other locations.
The store is well lit and very welcoming! The displayed and nice and clean, free of dust! (Very important for me in a beauty store)
Products are well organize and fixture are specious perfectly so you have plenty of room to shop around.
I was literally standing there for 10 min waiting for someone to meet and I was approached by 5 associates asking me if I needed any help or what I was looking for! They really care about me and the customers around me! GREAT SERVICE!
Everyone seems so friendly and approachable!
As a retail manager my entire life I really appreciate service like this!!! so far this the best sephora I have visited.
Definitely coming back to get some goodies

They where very helpful and showed me nothing but the best products. My makeup artist was very informative and explained the product out to me perfectly. I will be back !

The sales associate just tried to throw out my gift card due to its low balance. Money is money, I was shocked!

I have many friends who shop only Sephora. I don’t really get it, but ok. Makes them happy. I’m supportive of that of course.
This is a nice one though. Usually not too crowded, its a fun store to visit. The salespeople here are creative and enjoy their jobs, I like to see that. I visit here whenever I’m in the mall. Occasionally I find something I «have to have» and that’s always great.
3 stars. It’s a chain. But if it was a stand alone it would probably be higher because if the happy employees.

I come here for the Men’s section which could be bigger but there is still a decent selection. Sales are nonexistent but it’s not a discount store. Service is efficient and the people know what they are talking about and can suggest substitutions if you don’t see exactly what you are looking for.

I like Sephora… should I return my manhood now? So what it’s a perfume/​make-​up store with a small section for men… I still like it… a lot. It’s my go to spot for a «night on the town and need to make sure everyone can smell me from a mile away» cologne. The staff is always so helpful and patient. Cologne seems to be the one thing that never goes on sale so their prices are comparable to a Macy’s BUT you do not get harassed.

I love Sephora. It’s everything a girl could ever want all packed into one space. I don’t go to department stores for cosmetics anymore because there’s so much variety here!
I was in for the 20% sale over the weekend, and I found the service really helpful. I assumed it would be packed (which it was) and that I wouldn’t get any help, but I did.
One girl in particular must have spent about 45 minutes with me — she helped me find the perfect shade for my hazel (in between brown and green) eyes to help bring out the green, applied makeup for me + showed me how, and found me an amazing Ouidad curl product (which I am immensely happy with! already received several compliments on my hair after only using it once!)
Great time at one of my favorite stores!

Wow! I cannot believe no one has reviewed this Sephora. I have been long resistant to Sephora because of its sensory overload. However, I was in the mood to try new eye colors and wanted a different product that I usually get from Bloomingdales.
i walked into the store and the nice associate must have seen the look of confusion on my face as I tested various liquid eyeliners. She immediately walked me around to the brands that I researched online and then sat me on a chair to allow me to sample product. Each station was equipped with various cleansers, make up removers, tissues, q-​tips, applicators and mirrors. When this associate asked me questions about what I wanted from liquid eye liners, she immediately surmised that I would be happier with waterproof eyeliner pencils … MUCH less expensive than the product I originally wanted. I wish I knew the associate’s name as she was super helpful as was her male colleague. I am extremely brand loyal but found some new Makeup Forever, Urban Decay, Lorac and Sephora brand product … thanks to the associates who are extremely knowledgeable about brands and complementary shades. They are true professionals and they are NOT high pressure, which makes me more comfortable.
I am very happy with my purchases there: eye pencils, blush, and other accessories which ironically, were less cost than I had originally budgeted. When I went to check out … the cashier introduced me to their Beauty Insider program which enables the shopper to get deluxe size free samples for every $ 100 purchased (similar to a grocery store key tag).
Sephora — I cannot believe I resisted you for this long. Count me happy. and hopefully more beautiful!!!