Nordstrom

When I was raking in some serious dough (i.e.single) this place was my go to spot for shoes. I loved the attentive service and patience. They have very stylish brands and although they were expensive (looking back), I went out of my way to go here.
It’s a very clean and organized store. I now use their elevator as it’s clean and seldom used (very key when you have a stroller… bye bye single days).
Service is still exceptional.

How can anyone not give Nordstrom five stars? The customer service here is just outstanding. The return policy is more than accomodating. The pre-​season sale has a nice selection but on occasion certain items are sold out too quickly. And of course, love the shoe department.

I love Nordstrom, but this location isn’t the greatest. Went there yesterday to check out some shoes in the men’s department and 3 people walked up to me to ask if I needed any help… Which would be great if this didn’t happen within 5 minutes. I didn’t even get the chance to walk around, not to mention they kept staring at me when I sat down to look up something on my phone, which made me feel really uncomfortable. Overall, I love Nordstrom, but probably wouldn’t go back to this location and just go to the one in garden state plaza instead, which has great service (not pushy, very helpful!)

I would have given 5 stars but it lacks shoe shine services. It’s Northern Virginia counterparts provide this and it is wonderful.

I was here to buy some clothes as they were having their 40% clearance sales. After buying some great clothes I went to the cosmetics dept. which I was impressed with the teamwork of the associates of that dept. Normally at other dept. stores if you approached an associate working for another line they would not help you as they don’t work that line. At Nordstrom’s they are not like that as their first priority is the customer regardless of what line they work at. Keep up the good work!!!

The Nubian Brand is a long awaited lingerie brand that many have been waiting for. The style colors are those that resemble many skin tones. Well, this week I visited the Nordstrom in Short Hills and was told by a lingerie associate «we are never going to carry that brand»
I’m cautious in my review but will await a response from someone in authority as to whether the brand will be carried, now or in the future and if not, the. Why.
The inference of the associates reply was borderline and had undertones of racial innuendo… that is once again why I will wait to hear a legitimate response before commenting further.

One of the best Nordstroms I’ve been to.
High quality merchandise, prices can be high. You need to watch for their sales.
The staff is amazing. They go out of their way to help you, and are knowledgeable about their departments.
Everything is clean and well organized.
Free shipping, free returns, and no time limits on returns or exchanges. They want you to love your purchase and be 100% satisfied.

I usually love Nordstrom’s for shoes. I have a wide foot and narrow heel, and Nordstrom’s is the only place I can shop in where the sales people know what brands to recommend. NOT THE SALES PEOPLE IN THE SHORT HILLS STORE. I needed to buy an evening shoe for a wedding. It is my daughter’s wedding, so price was not an object. Maybe I should have put this on a sign? Because the first salesman I talked to put his nose so far up in the air when I told him I needed an evening shoe for a wide foot that I thought he would topple over.
He said there were no shoes to fit me in the Salon (more expensive) section. I asked about Stuart Weitzman (I had done some homework), and he reluctantly admitted that SW did offer a wide size but they would have to be ordered. In any other Nordstorm’s, the salesman would have then suggested that I try on some styles, so they could order one that seemed like it would fit if it was just a little wider. Instead, the salesman said I’d be better off in the other shoe section and to look into a brand called Munro’s. He started to spell it out. I interrupted him to point out that I was WEARING Munro’s. The man looked down at my shoes, nodded, and walked away.
I spent another 20 minutes in the shoe department, and in that time only one other salesman offered to help me. By that time, I was so fed up, I asked why the saleswomen nearby had not offered assistance, instead standing and talking to each other for that entire period. In fact, most of the sale people were too busy talking to each other to assist any customers.
I see here that other people have found the sales people at the Short Hills mall to be incompetent and inattentive. I have to wonder why Nordstom’s is not taking any kind of action.

I came here to return a pair of shoes for a friend, and was afraid they might not accept the return because I was not the one who purchased it. But to my delight they were very lenient and accepted the return with no questions asked! The staff is also very friendly here!
A nice gentleman helped me try on some rain boots. Unfortunately I got stuck in a boot but he helped take it off of me after a struggle. I was embarrassed but he remained calm and assured me everything was Ok. He was cute too.

Wow, times have really changed. I have been a Nordstrom shopper ever since they opened in the Garden State Plaza over 20 years ago. The reasons for this vary but have less to do with price than value and service. If I look hard enough I can find virtually anything they sell cheaper. So is the case with any upscale retailer, really. People go there because the experience is a pleasure and, above all, it’s easy. I mean, why pay more if the process is tedious?
Nordstrom in Short Hills totally dropped the ball today and dropped it so hard and far that I question whether I will ever return to that location. I went in with a really easy request. I needed a black cashmere v-​neck sweater. Went to the mens department and asked the associate where I might find one. Clearly, he had no idea. After pausing to think for a few seconds, he recommended I look in the Mens Sportswear Department. And pointed in the general direction.
Really? Fair enough Wasn’t like I asked for anything obscure. Just a plain black cashmere v-​neck. Undeterred, I walked in the general direction that he pointed in and came upon a sweater table that was actually a heap of randomly placed items of various sizes, colors and styles. I asked the woman there if she had said item and, she recommended I plow through the pile. Graciously, I passed and walked out of the shore along with my Nordstrom card that has, over the years, seen much use. Not today and maybe not ever in Short Hills again.
One other word about the inventory I did see. It was crap. All of the sweaters were made in China. Now, I understand the need for Nordstrom to compete merchandise wise but with whom are they competing? Brooks Brothers and Neiman’s both stock Scottish Cashmere, widely accepted to be the pinnacle. If I want to buy cheap, I’ll save money and go to Macy’s. Total disappointment.

Sort of better selection of merchandise than other Nordstroms’ but their customer service lacks. I had to do some shopping in the men’s shoe department and I knew which shoes I had to buy. I grabbed all 3 pairs but no one offered to assist me. (This was going to be one of the easiest sales of the day!) Finally after so many associates walking by (i know im petite but c’mon!) ONE associate asked if i needed help but he was weary about it. Fast forward, I ended up purchasing all 3 pairs and once it was time to pay his demeanor changed. He became extremely friendly and so thankful for my purchase. So you’re telling me only if I make a purchase you’ll treat me nice and if i don’t buy anything I’ll be overlooked?

Incredible customer service. Judy in the handbag department was VERY patient with me as I picked out a wallet and handbag. She had great suggestions as well.
I hit all of the anchor stores when I was there last Sunday and the customer service at the other stores was a joke compared to Nordstrom.
As an added bonus, they do price matching. I went in expecting to pay full price for a Kate Spade bag and was delighted to find it was 25% off since they were matching Lord and Taylor’s sale. Score!
Can’t wait to come back when I am looking for a suit.

I am an avid shopper of Nordstrom. I probably do 90% of my shopping at Nordstrom because I love their customer service and their selection of clothes, shoes, make up, etc. However, this Nordstrom is by far the worst Nordstrom I have ever been to in terms of customer service with the exception of a lady in the men’s dept. If I wasn’t limited to this store due to location (there aren’t many Nordstroms in NJ) I’d go elsewhere.

I gave it 3 stars because of my «Bra Lady».
So, I am a frequent visitor of many Nordstroms because of my Nordstrom Card (I cancelled as of last month). This particular store is filled with a lot of unprofessional sales people. The whole upstairs shoe department is filled with people who are very rude to guest. On ¹²⁄₂₃ I went into this location to buy a few gifts from the shoe department and was greeted by the worst sales woman ever. I wanted 3 pairs of (cheap 200) shoes. Oh of course I was stereotyped. While I visited my «Bra Lady» on the other side of the store to pick up a few items she had for me the lady in the shoe department put my shoes back. How rude?
Erin in the Bag department is great. I had bought a bag, and thought it was in my trunk. She happened to be in the café the next day (I came in for other stuff I didn’t feel like trying on) and I totally did not know I didn’t have it. She ran out the café and said I tried to call you hold on. She went all the way down stairs to her post and got my bag.
If it wasn’t for girl in the Lingerie Department and Erin in Bags I would not bother.
Also the only select registers with cash in them if you have to return items.
*If you need a new bra go see the thin girl with the dreads… She is a bra Goddess… If she is not there make sure they give you a robe when you get sized and are switching bras. They should automatically but I have been to other stores where they didn’t.

I love Nordstrom, my 2013 obsession. Not sure why it took me so long to start shopping here but have been blown away by the customer service, both in store and on the phone. Great lingerie, shoe and cosmetics departments. I also love the Children’s clothing and shoe departments … there is staff devoted to making sure that the kids’ shoes actually fit. I also like how Nordstrom will price match and are well in tune with their competitors’ sales events. For example, when Bloomingdales had the Friends and Family, Nordstrom went ahead and proactively marked down many items 20% to match. In addition, Nordstrom will stand by its products and allow you to return anything that fails to meet expectations. Love this store!

This store is tops as far as service, ease of returns, ambiance and general availability of good merchandise. Yes, Nordstrom can be very pricey– but they also have some very affordable items in addition to the outrageously expensive designer options.
I had been told for years to go to Nordstrom for an appointment with a personal stylist. Would you believe that this costs nothing? You either buy the clothing or not. No one forces you to buy anything and there is not a cost for the consultation. When I was talking to my mother in law on Thanksgiving day about how challenging it was to find an acceptable holiday outfit, she convinced me to give Nordstrom a try. I sent an email requesting an appointment with a stylist consultant through their website and within a day I got an email from Georgia Vozos. We set up a time and after I conquered the short hills mall holiday parking insanity, I made it to Nordstrom.
This is where it gets awesome. Georgia had already picked out many items in my size that would be acceptable candidates for holiday outfits, and upon seeing me in person, she had many other ideas. The dressing room was enormous and comfortable with a chair and a little table. She asked me if I needed water– I was so parched and when she brought me some water I could not have been more grateful. There was a beautiful and clean bathroom in the suite of dressing rooms.
It felt so comfortable and civilized!!!
There was one dress in the dressing room when I walked in that was $ 1200, which was BEAUTIFUL, but I explained how I could not possibly afford it and I asked her to take it away because it broke my heart– it was so beautiful.
Georgia brought me so many different styles of clothes and most of them were very affordable. I ended up with a holiday outfit that pleased me immensely, and a few other pieces, some of them were even on sale.
The holiday outfit was $ 58 for the shirt and $ 110 for the pants. I want to say here also that the clothes I bought would never have been on my personal radar of what would look good on me and I really looked great. Younger, more modern and thinner. (I tend to wear dowdy and baggy clothes)
I looked more attractive and I felt very confident. That is something you cannot put a price on. This was not the most expensive clothing that I have ever bought by any means, and I felt that it was reasonably priced and good quality. I was intrigued by the shoes that Georgia was wearing and the store did not have them in stock. She let me try on hers. That’s dedication to let a stranger try on your shoes! They were awesome, I loved them! She was able to find them somewhere «in the company» so I could have them shipped to me in 2 days.
I am severely challenged when it comes to picking out clothing. I don’t like shopping. I do most of my shopping online and if I could get away with wearing a hoodie and jeans all the time I would.
The thing is, I am 40 years old. Things come up where I need to look like a presentable grown up. I am a bargain shopper and I have a closet full of clothing that matches nothing because it was cheap.
Because I am retarded with clothes, why not enlist a professional to help? I kinda need this all worked out so that when it is time to get dressed, I know what to put on. Also, when you factor in your time to the equation of finding something acceptable to wear on your own (which takes forever in my case because I have certain problem areas of my physique and I am really just attracted to the wrong clothing) and the panic that arises from having «nothing to wear» this is just a no brainer. Ask for help.
In sum, run, don’t walk to Nordstrom and ask for Georgia. This was a holiday miracle. When I need more clothing, I am going to be emailing her — I can’t tell you how much I enjoyed this and how much it helped me. I told her that if she sees anything I would like, to let me know. I can’t wait to go back.
P. S. — my mother in law, who hates my wardrobe (she thinks I look homeless most of the time) was very pleased with what I had bought. She convinced me to keep everything I bought because it was so «slimming and flattering.» Now I have 3 acceptable outfits. I can go out in public confident that I look like an adult who has a home. Priceless.

I always enjoy this store. They have a good selection of clothes (from the pricey to take-​out-​a-​second-​mortgage) If you’re willing to pay for quality I’d recommend you stop by. The men’s selection of shoes is extensive as well.

Best department store ever. The service is unobtrusive and the staff are so knowledgable. They always get the right level of attention without being annoying. The reason I came today was socks. Their house brand socks are the best. Love this place to death. The shoe department is a highlight as well. Never have to search for help they appear magically at all times. For men who are along with wife/​girlfriend there are comfortable chairs to chill in.

A few weeks ago, I realized that the stars were aligned in such a way as to call for a new suit. We had survived the end of Mayan time with nary a bump. Besides which, I had started a new job and was booked for a long cruise with an assortment of «formal» dinners. SInce the lamented end of Geismar Kaplan in Upper Montclair (and the prior closing of Bragg Menswear lo these many years past), the availability of quality men’s suits has shrunk to «da mall.» So off to search Saks, Bloomies, Macys, Brooks Brothers, S. Klein on the Square, and Nordstrom.
I admit that I’m a hard fit, what with the third leg and second head and all, but I have always had good luck at Nordstrom, so I ended up there. Besides, I regularly shop there for shoes and shirts. So, after trying on suits from Hugo, Emiliano, and those guys, I found a nice suit from Joseph Abboud — actually not made in China (how is this even possible?), tried it on, had the tailor called out with ruler, accent, and chalk. Measurements taken: shorten the sleeves a little, let out these seams a little, take this in a bit, regular break on trousers, 1−½ cuff, etc.
I went back to pick up the suit last night and try it on and starting looking good at once. Oh, no! No!!! They had taken a nice suit and turned into a pin-​striped potato sack. Everything was wrong! Pants too short and with 1−¾″ cuffs! Jacket let out to much to lose all shape. Terrible! Nothing hung right, there were folds and creases everywhere. The suit looked cheap, and ill-​tailored. Gee, maybe it was made in China, after all?
They offered to re-​do, it but that would have been like a bad cosmetic surgeon offering a middle-​aged Park Avenue chipmunk a mulligan. Besides, I don’t have the time for this any more.
They credited me the suit, and lost a customer for their suit department in the future. I do not know how they could have screwed up this badly. Oh, the other thing: I had picked out a particular shirt I wanted for next week and it was to have been shipped from another store… you guessed it: it fell through the cracks and the shirt never shipped.
What’s wrong with Nordstrom? Doesn’t anyone there care any more? Did they ever?
Any suggestions for a really good men’s clothing store, fellow Unilocalers?

I usually hate department stores especially when they have sales. Even though I have had some 5 star experiences with the staff there, all of the other times it is just OK. They do go out of their way unlike Neiman’s to help you.
The product is ok. The prices are ok. I guess if you do not know what you want in a particular item this is a good place to go.