Sears Portrait Studio

Horrible service. The photographers are horrible at their job. I went there and got 0 good photos. Biggest waste of my money and time.

This place is dirt cheap and the photography isn’t bad. There are coupons all the time if you google for then that waive the sitting fee and offer even heaped photos. I have found it way faster to buy a couple sheets when I’m there and then you can view your photos immediately on line when you get home. I then google for an online coupon code and save some money. It takes a few business days to get the online photos, where it takes weeks to get the ones you order when you are there. This is a great place for cheap photos. I will keep going here!

Now I’m giving Sears Portrait Studio 1 star because we got a few decent pictures from our session. But the whole experience was complete nightmare.
First of all, we made an appointment at 11am to have pictures made for my two young daughters. When we arrived, the studio was closed. I went around looking for someone to help us and when I found a Sears employee he said, «The photographer always seems to run late Sunday mornings.» Hmmm… not a good sign. So we waited — and waited… and anyone who has a 1 and 3 year old should know that this feels like an eternity. 45 minutes later, the photographer (Wendy) comes stumbling in, unapologetic and looking like she had the hangover from hell. While we got started, another couple comes in for obviously the 12pm appointment. We rushed through our session and quickly picked out our pictures — only because I felt bad there were people waiting. To top it all off, I bought the CD for $ 50 and when I got home, the CD was blank! EPIC FAIL!!! Seriously, this was one of the worst experiences in customer service I have ever encountered. This place needs to be SHUT DOWN.

A Groupon deal brought me to this studio for a quick family photo session. We had to wait 45 min before we could get started because there was only one employee working and she was finishing up with the group prior. Our photographer, Wendy made up for the long anticipation with her efficiency and professionalism.
The deal was cheap but the photos she took were invaluable to us.

well. …I have not had the best of experiences here, the people that work here really do not know much about pic. you would think they would try a little to make my daughter smile. but i had a coupon so i didn’t pay much for them. I think they should educate their workers better and make sure they are polite