Sam’s Club

Went there to buy a car battery. The batteries are where the tire stalls are, so I parked there. The door to the waiting area was locked but the doors to the stalls were open. There were no cars in the stalls and no employees visible. I walked in thru one of the stalls into the store. As I walked into the store an employee confronted me and said, «hey you can’t come in the store this way,“in a rude aggressive voice. l said, «the stall doors are wide open, there is no one out there, there are no signs, what do you expect? So he «allows» me to buy a battery. But then he will not let me go out the door of the tire department. I have to lug the car battery the 500 ft to the front entrance then back around the building to where my car is parked. What a crock. Never again.

Oh the evil Walmart company.
I got a free year membership here for being a new mom… It’s not worth it.
From the signing up process to finding things we needed in this huge store it’s been a pain.
There isn’t anyone around to help if you have questions.
They only take Mastercard and Amex not Visa, who doesn’t take Visa???
Their food options are cheap although the pizza is very expensive compared to Costco.
If I ever need a bulk store membership I’ll choose Costco over Sam’s Club.

Ouch, really low reviews here huh? Okay, I’d say the customer service isn’t as good as Costco but the store in itself isn’t that low.
We recently switched over from Costco to Sam’s Club because Livingsocial was having an awesome deal where you get a year membership and they throw in all these items (chicken, hummus, carrots) for free as a one time incentive to buy this deal.
When I signed up for the membership at Sam’s Club, it literally took one hour. I was really annoyed because it took forever. The line was super long. Apparently, their computers weren’t working that day. The lady who was processing my membership was really nice though. She kept apologizing for the long wait and said that it wasn’t normally that bad.
The store is pretty clean and organized. One thing that is different about Sam’s Club as oppose to Costco is that they have a sale section for their clothing. Items that have been there a while go on sale! I got these yoga pants for $ 8. What a steal huh? I personally think Sam’s Club has better tasting rotisserie chicken than Costco. Their French baguettes are also pretty tasty. I especially love Sam’s Club pizza more than Costco. Sure it is more greasy but it is also more cheesy. They also have ample amounts of samples where you don’t have to compete to grab a small bite.

Ambience. A
Service. C
Food. C
Price. B
Spacious clean store. Dead on a thurs afternoon. That’s nice. Lots of room to shop.
Customer service was hard to find around store, so couldn’t get help to find products. Cashier was understaffed was slow. Had to checkout/​fill basket/​fetch special items.
Front customer service was good in taking back and processing refund for products.
The food court requires to signin with membership card in order to make purchases. What? The chicken sandwich was processed chicken slapped between two soggy buns with couple insipid pickles. $ 1.99. Wouldn’t do this again.

Great prices and decent selection. I prefer Sam’s Club to Costco since living on the east coast. The staff is pretty friendly here and it never gets crowded to the point where you are playing bumper cars with shopping carts.
The visit also includes a trip to the gas station where members get discounted rates. It has cut down on our travel expenses a decent amount.
The fact I never have to wait more than 10−15min to check out here is great. The samples here are great to check out their popular goods.
Parking here is much better than Costco. Less crowded and easier to get. This location is not as good as the Renton location.

I’ve been using Costco for over 20 years with my business needs. I saw that Sam’s club had a better price on a home generator. I ordered it and decided to purchase a more expensive one so when I called them they said no problem, just refuse the delivery and we will credit your card back. Its been almost two months, four phone calls, several reference #‘s later and still no refund. I will never as long as I live EVER EVER EVER shop at Sam’s club. Worst experience of my life. Trying to save $ 75.00 is not worth loosing my religion over… TRUST me,… do not purchase anything from Sam’s Club online… HORIBLE SERVICE… trust me… not worth it!
THIS REVIEW IS FOR PURCHASES ONLINE ONLY!!!

I’ve always had awesome customer service at this location until tonight. The guy who oversees the checkout stations (which I’m assuming is the manager) was extremely rude to us. We checked out in the self checkout and the machine did not want to take my husband’s card, we pushed the help button and he came by looked at us and said «looks like no one in self checkout needs help» then walked away. My husband called for him and he came over and rudely helped us then walked off. I may just cancel my membership and continue doing my shopping at costco (which I love!)

I have a love hate relationship with this place. There is one checker in particular who is beyond rude… every single time. I thought it was just me, but I’ve observed some of the same disrespect towards other customers (won’t speak, refuses to box/​bag items, etc)…how she’s still employed here, not exactly sure. Aside from her, everyone is nice enough and helpful enough. I do hate that they switch the products they carry so regularly. Ultimately, this place is what it is… the Walmart of Warehouse stores.

these folks are so kind and helpful. I have never had a problem. I am handicapped. The employees here are always ready and willing to assist me when and if I need it. Not all stores do this.

Came here to get an air conditioner and signed up for a collegiate membership, which is the same price as a regular membership but you get a $ 15 gift card along with the bonuses. These bonuses include a free chicken, box of cookies and french bread. The employees at the customer service desk were very helpful when we signed up for the membership, but when we went to checkout, the checker was extremely rude to us and threw our fruit around in the cart. Finally, she decided she couldn’t figure out how to ring up our signup bonuses, so cancelled the transaction and sent us to ring up all our items at the customer service desk.
I have been going to Costco all my life and only have had great experiences. I should have just gone to Costco instead, but this was closer. Sam’s Club, at least this location is a Costco Wannabe.

It’s okay to shop here. Not the best place for grocery. The price is not really different.
However, this still a fun place to shop, kinda cheaper, but has some annoying policy like 20% tax things.

A review on their gas stations, not just this location, but experienced this issue in pretty much all Sam’s club I’ve gone to.
Why is it that half the time I frequent their gas pumps, I find myself in a near head on collision with another car? Why is it that Costco can keep customers going ONE way, but Sam’s can not? What is with the customers and them not being able to read signs (if there is any) or the flow of traffic regarding the direction every one is going?
Some lady had the nerve to blare her horn at my because I was going the right way and pulled into a spot that she was going to take by going around back.
Sorry, I don’t feel like starting my day in the hospital or on the phone with my car insurance because of the stupid drivers these gas stations attract. Don’t believe me? Park for a bit, out of the way and just watch.

Now, I know that Washington and Seattle in general is all pro-​Costco. It’s the homegrown business afterall. But, I have to admit, after getting a gift membership from the Mother-​in-​law, I’m kind of a fan of Sam’s Club.
First off, it’s in my neighborhood so I don’t have to hike it to the Costco at 205^th. I can get the low price gas and it’s fairly convenient. I’ve also noticed that their warehouse sizes are actually manageable. It’s not the 1 year supply of toilet tissue that you would typically get at Costco. I can buy the family staples like milk, eggs, cereal and bulk produce in reasonable quantity. Right now, I am LOVING the strawberries.
I’m still loyal to Costco and I won’t let my membership there lapse, but for now I am enjoying my gift membership from Sam’s and I may even renew…

Pre-​Black Friday event was a complete waste of my time. Received a «VIP» flyer for a 2 hour event last night with some great savings on TV’s. I was in the market for one of the items on the flyer. I showed up about an hour and ½ before the start time and waited in line just to find out they only had a couple of these units available and of course none available for me after this long wait.
If you are going to hold a VIP event, at least have enough inventory to satisfy the demand. Especially if your customers are waiting in line for hours ahead of time.
At the very least, offer a rainy day voucher to pick up when the item comes in.
I didn’t feel like a VIP at all.
Heading to Costco where I’m sure they have plenty of stock.