Dwayne’s Plumbing

I really hate to give them such a low rating ONLY because Cody (owner/​in charge) worked his tail off to personally try to make things right.
However… the crew that installed my exterior main line took forever, FLOODED MY HOUSE by their error, and absolutely destroyed my yard without care… I’m having to put rocks, sidewalk pieces and drainage holes back where they were. The worst part is that they talked a lot of hate without knowing my windows were open, and my wife and I were nothing but patient with their slowness and mistakes.
I had experienced a lot of problems at my other house when using Dwayne’s for small projects (tub installation, simple drainage checks) but this time may will be the last.
I’ve never wanted to overpay for slow service so badly just so I could be done with them.
Cody gets a 4 but the experience would get a 0 if it was an option.

They have made repairs to my toilets, installed a sink and a garbage disposal. After six months, the sink is coming out, the toilet and the disposal are loose and leaking. They refuse to even look at the problems with regards to some kind of guarantee of their work, they will not stand behind their work. Stay away from this company.

Dwaynes Plumbing is very quick to get the job done. Because they are so fast, they rush in and out, without truly assessing the situation. They put the quick band aid on, charge you, and run. Then you have the same problem you have, often more, after paying them for service that was incomplete. They do not work on weekends, unless you pay $ 135 an hour, they do not guarantee their work, and the last visit they did not even give me a receipt. Every time I have used them I paid twice as much to get the repair done, because I had to hire another plumber after Dwaynes Plumbing to clean up the mess they left. I have given them more than one opportunity, which was my mistake, because it’s always the same. However, I will never use them again.