Tony’s Vacuum & Sewing

This was my first time in the store and I received the best service. I was told that my vacuum would be ready the next day but to my surprise, Mario called me a few hours later and told me that it was ready to be picked up.
He left it super clean, looks and runs like a new vacuum.

IF YOU OWN A CENTRAL VACUUM BEWARE — TONY IS A CROOK — We had a minor problem with our functional central vacuum and called Tony for repair — he was very aggressive about coming to our house, I initially said yes and then cancelled but he still showed up and I told him I did not want to get the repair, but he insisted said he would not charge much for a quick repair. He was very rushed and basically begged to be let in… he whirled in and spent less than 5 minutes on our device, then charged $ 150 for a new circuit board (which costs $ 75 – 100), and then $ 39.99 for vacuum bags which cost $ 14.99 at most, along with $ 50 for labor. I assume that because central vacuums only need maintenance every 5 – 10 years, Tony assumes he can fleece folks who have them, and uses a lot of rapid-​fire, slick, greasy sales talk to make his pitch. I’m reporting him to the BBB. KEEP YOUR MONEY AND BEWARE.

FANTASTIC. Our Miele canister vacuum stopped sucking in. I took it to Tony and he fixed it in 1 minute. It is great to find an honest repairman who knows what he is doing! FANTASTIC!

Broken vac? Take it here!
So, the ol’ vacuum completely stopped working. I thought maybe it was done, but wanted to at least have it checked out before sending it off to the appliance recycling center in Glendale. For $ 20 and 5 whole minutes of my time these fellas unclogged the hose (and installed a new belt for free!) They were super friendly & helpful. 100% pleasant experience. I can’t recommend these guys enough!

Went to Tony’s vacuum on a recommendation from another Vacuum store that did not repair LG Vacuums. Tony listened when I called and told me there would be no charge to look at the vacuum. The problem was that It got very hot when vacuuming and then shut off. It needed a cooling off period. He looked at them vacuum, actually cleaned all the parts and said that it needed a new filter, which I could get on line. However, as we ran the vacuum, it just ran too hot. Instead of replacing the filter, he said to use it until it goes or buy another, with a bag, not bagless as the motors clog too easily. His charge, $ 10.00. He was fair and explained all he did.

My less than 3-​year old vacuum wasn’t working and I couldn’t afford a new one. So my fiancé Jonathan took it into Tony and he figured out the problem (a filter I never knew existed and needed to be cleaned). Totally awesome, honest service and he charged a more than fair price.
I definitely recommend this place!!!

** BUYER BEWARE — RIPOFF ARTIST**
Get this:
We have a central vacuuming system in our house. Tony Banos came to repair something in our system in 2009 and seemed fair and competent, so I kept his card. This time we had a problem with the vacuum head. He came over, said he could get it functional but slow, and suggested instead that we replace it. He had a new one in his truck and wanted to sell it to me for $ 275. Part of his pitch was that he wasn’t going to charge me $ 60 to «make a house call» (never mind that he advertises free estimates) and he was going to be nice enough to throw in a vacuum bag. It seemed costly so I asked if he could do better on the price. Nope. He seemed offended and said no. Like an idiot, I wrote him a check and took the replacement part, but I had a bad feeling.
I went inside, looked up the exact part number on line. It sells for $ 99 bucks, with free shipping. The part is a «Turbocat 8695-​BG.» IYou can see for yourself right here:
I contacted Tony to tell him I knew he had ripped us off and overcharged by nearly 200%. Didn’t hear back from him. Enjoy our extra $ 175, Tony. You lost one customer, and hopefully others who read this.
There are reputable, trustworthy vacuum businesses out there — this is NOT one of them.
PS: Tony just responded to my message and said I can use the extra $ 175 he charged me as a «store credit.» In other words, I’ll rip you off, mark things up an extra
200% but then you can apply that towards buying more needless stuff at my shop.

I had to get my sewing machine completely re-​serviced and decided to take it to Tony. This place was great. Tony and rest of the guys there were very friendly and trustworthy. The only small downfall was that they said it would be ready in 2 – 3 days but it ended up taking a full week. Luckily I didn’t need it urgently so it didn’t bother me at all.

Wow i cant believe they have a great customer service at this place. hard to fine a smaile and good service now a days tony and mario are the best. good prices plus fassssst service. been there 3 times already and have send fanily memvers there too and we all happy with tonys vacuum. i do recomend this place.

I left my vacuum for two month they say waiting for the parts, I visit two time got same answer, finally when I want to pickup they never repair, plus they break couple thing .
very bad services non responsible people.

Tony came the same day I called to service and replace parts for my central vacuum. He cleaned the central vacuum but showed me that the motor did not need to be serviced, showing an honesty that is so rarely seen. He had all the parts I needed on hand and took care of everything courteously and efficiently. When I asked about 2 hose socks, something I had never mentioned before, he found he had only 1 on hand. He immediately arranged for someone to meet him nearby with the additional sock, and returned within 30 minutes to install it. Truly fantastic service — I cannot recommend him enough!

Tony was able to work with me to give me a price that made it worth it to keep and repair my great but old high end vacuum.