Gary Dean and Traci, Realtors

Gary Dean and Traci have been a great help to us. They gave freely of their time even though we were just in the research phase of our move. They had solid advice to offer that saved us from doing something rash.
And, if I can take on what Kristina H. wrote: I know it’s hard to lose out on a place you want, but, in this market, it happens all the time for all kinds of reasons. I hope you and your fiancé find a great place, and, once the dust settles, and you’ve had time to calm down, you might realize that you may have been a little unfair here, and that by taking to Unilocal with it, you may have done some real damage.

Gary Dean and Traci helped me navigate my first time purchasing real estate. Their patience while explaining various steps of the process and their friendly advice became the guidance I needed to make some difficult decisions.
Now that the market is shifting once again, I am looking at the possibilities of changing homes. I will absolutely rely on them through the next process I will be facing. Their constant optimism and willingness to answer all questions and offer expert advice when needed is a true blessing for people, like me, who are just not used to dealing with all the ins and outs of real estate decisions.
I truly appreciate their expertise!

I was a realtor for eight years and was fortunate enough to work with incredibly talented brokers on both sides of the table, but I am blown away by Gary and Traci’s level of commitment to their clients. They continually go above and beyond the call of duty to provide superlative service, and in a business where time is money, I don’t know how they do it.
They are constantly touring markets to stay ahead of trends, researching loan programs for their buyers, employing creative marketing strategies for their sellers, and using the latest technologies to give their clients the upper-​hand. They both draw upon years of experience working across neighborhoods within the greater Los Angeles area, and while they’re fierce advocates for their clients, their transactions are enjoyable because they maintain their easy-​going attitudes.
Another advantage with using this team is that they’re hands-​on, so when you work with Gary and Traci, you’re actually getting Gary and Traci instead of an assistant who’s less experienced.
I have the highest regard for their professionalism and they are the only realtors in LA to whom I entrust referring my friends, family, and former clients.

DO NOT deal with these people. They are unethical liars and will waste your time. We found a property on Westside Rentals that was listed by the two of them as the owners, yet they told us they were acting on behalf of the owner. They led us on a wild goose chase for our dream home, which they never had intentions of renting to us, yet led us to believe it was ours.
We were the first to apply to the property, we contacted them numerous times to see if we could get in to the property before the scheduled showing, even offered to take the property before we saw it– we were THAT interested. We submitted our application right away and at one point were told they would attempt to get us in to see the place early, yet that never happened. Getting them on the phone was a chore, they have very poor communication. Finally they insisted we come to the open house the following weekend. We were the first ones there, and brought $ 1750 in cash, ready to put the deposit down. We fell in love with the place, it was perfect. We left feeling very confident, as Traci said, «We need to run the open house to 12:30 as it was advertised. Then we will run your credit, and be in contact for the next steps. You are #1 on the list.» Our credit scores are excellent and our income well exceeds the rent, being #1 on the list and showing as much enthusiasm as we did, there was no reason to believe this was not a done deal. All we had to do was wait for the call back from Traci confirming the place was ours. She said it would be very quick, yet we had to call her the next day to check the status of our application.
We celebrated with our friends. We celebrated with each other. As a newly engaged couple, our dreams were beginning to unfold– the place was perfect for us and our dog, after an exhausting search for a home, we thought it had finally come to an end as the place was truly perfect. We stopped our search and waited for the call. The call never came.
We called Traci the following day, and she said the landlord decided to rent it to a friend. Just like that.
Bottom line– they never had any intention of doing business with us. We were always a secondary choice and they never told us. They could have easily let us know we were 2^nd in line. They did not do that. They completely wasted our time. Not only were the hopes and dreams of our starter home together crushed, we are now in a desperate situation to find a home.