Courtyard Shelton

Stayed last night, roomed seemed nice, until I woke up to a bed bug walking across the comforter in front of my face. I asked to talk to the manager and he acted like I was making it up.
I am a frequent traveler, never have I been treated so coldly by a Marriott employee.

I had a wedding to go to nearby. I had then decided to stay in a hotel. I called expedia so that they can assist me in finding me and my family a room for 2 nights. Of course, that didn’t go well. I made several calls to expedia on helping me find a room throughout the morning. Finally, they (expedia) found something for me, so I thought… as soon as I was ready to pay with my credit card, the expedia representative tells me, «sorry, but the room is no longer available.» This is what I got from expedia all morning long. So I then decided to get to work, I called every hotel within a 5 mile radius and of course they were all booked. But, FORTUNATELY I called this place and was able to get a room that included 2 queen size beds, which was nice for the 4 of us. I called in about 12ish, and I was ready to check in at 3pm. This is a good place to stay. Staff was great, as well as the french toast and they even sell Starbuck’s coffee. They have convenient parking front and back. The housekeeper had our beds done and replenished new bath towels while we were gone from the room. Free WIFI and some cable channels.
The reason for the 4 star is that you can hear everything in the hallway. There were people talking and I could hear it, this was Sunday morning. I wanted to get up and say something but I was just too tired to do so because I had about 4 – 5 hours of sleep when I realized that there were people talking.
I would definitely come back.

If you enjoy a hotel letting strangers sleep in the room you had already checked into, THIS IS THE PLACE FOR YOU. It’s a new initiative they’re trying out: Rooms For Randoms. Pay for it, but don’t sleep in it. That’s someone else’s job. Who, you ask? DOESN’T MATTER. ANYONE WILL DO. AS LONG AS THEY AREN’T THE PERSON ACTUALLY ON THE RESERVATION. I have been defrauded by someone this hotel wishes to protect. Enjoy your stay.

I stayed at this Courtyard for one night this weekend. The room is decent; size is fine but not spacious, designed similar to other Courtyard locations. The lobby looks nice and includes a bar. There’s an indoor pool on-​site and a fitness center. The hotel seemed very underbooked, as most of the parking lot was barren, but there seemed to be plenty of parking. So anyway, I can’t give this location more than 3 stats because the bed covers were thin and seemed undersized, it was difficult to get the temperature of the room to a comfortable level (seemed constantly too hot or too cold), and this has got to be the only hotel I’ve stayed in where not only was I hearing the guests in the room next to me, but also above me. I have NEVER heard people in the room above me anywhere and it was not pleasant when they were walking around until 2:00 a.m. If these things don’t bother you, then you will find the hotel perfectly suitable.

This hotel is ridiculous. How can they be a Marriott when they don’t even have standard pillows on a king bed? It throws everything off on a trip when we have to wait for someone to get around to sending up pillows because they are understaffed. I give 5 stars all the time, but for what I expect from a Marriott at over $ 100 a night regular pillows are a reasonable expectation.

Perfectly acceptable hotel. It seems like it recently went through a reno so the lobby, bar and dining area are nicer than average. My only real complaints are 1 — there doesn’t seem to be enough space in the parking lot for the number of rooms they have, it was actually difficult to find a spot and 2 — I felt like Jerry and Karmer with the low flow showerheads they have in their rooms.
Otherwise, its fine.

Courtyard — updated style, but a little dated. Good for area. Good value & price.

Great place to stay! I’ve stayed here several times. The cleanliness is top notch, Internet has good connectivity. They have a nice pool and top of the line treadmills. The food and cooking staff are great. All the employees at the front desk are super nice and helpful. The manager re-​opened the kitchen for me 30 minutes after closing… awesome French toast!

We stayed there on a recent Saturday night. The construction seemed to be over that was going on the last time we stayed. The place was very clean. We were greeted right away by the desk personnel. It was not crowded. Our room was clean, the bathroom was in great shape, the rugs were vacuumed in the elevator and their was no noise. Their was a 16^th birthday party that night down in one of the ballrooms but we were not disturbed by it or it’s guests at all. We have never eaten here. Their is free coffee in the morning over by the bar to get you going and it’s not bad. The linens on the bed and in the bathroom were fresh and appeared new. Their are plenty of places nearby to eat and it’s close to Sacred Heart University and other sights.

Friendly staff. Building was super clean and well lit. Room was also kept spotless.

They are renovating at Marriott. We got two rooms for our guests that came for a couple of days. Reason for the Marriott was simply because they offered us a better deal.

Much better experience. Marriott is tops in customer service, cleanliness and ensuring guest comfort. I travel to the area often as this is what I still call home and will always do, and the two properties where I stay are the Residence Inn or this one. I like the Residence Inn better just on account of the kitchen and space, but this will do in a pinch.

Good place; the pool is nice. Front desk was very helpful. Good selection of restaurants nearby. Good spot to stay of you are working in the area.

I have traveled to Sheton for a business trip. I really enjoyed this place. The food, pool, and room are great. I wish to visit shelton again and this place.

We stayed in a regular room with a king sized bed. The room was clean an fairly spacious. The bathroom neat with the usual toiletries. The offered complimentary toiletries if needed. They also had free Internet. The bed was comfortable and the tv had many channels. In room coffee was good and we appreciated having a microwave and mini fridge. Everyone who worked there was very polite and helpful. I would stay there again.

I could not believe how kind and helpful the staff were at the Courtyard Marriott Shelton. I stay in hotels often and have never experienced such great service. Everyone — front desk, housekeeping, etc — said hello with a smile every time they saw you. Rooms were clean and nice, newly remodeled, and amenities were great.

This Marriott was very clean, the front-​desk staff was friendly, and the room (standard room with a king bed on the 7^th floor) was comfortable and a good size. I didn’t try any of the amenities except for breakfast, which was average and what you would expect. I spent two nights.

I was disappointed in my stay at this Marriott. I expected better for the price and the Marriott name.
The room itself was spacious and clean, however, the view from the back side looks out over a trailer park.
The walls are paper thin and I could hear every conversation in the hallway.
The heating unit was so loud, it woke me up every time it kicked on in the night.
Housekeeping did not provide any hand towels on the 2^nd day of my stay, even though I left some on the counter to be used again.
And, finally, the Wireless Internet did not work, and in any case was an un-​secure connection. No wired connection options were provided.