Air Conditioning Engineers

Great service, good timing, fair costs. I have been using for years, never disappointed!

Awesome customer service!!! We purchased a furnace 5 years ago from them and an AC unit in 2014. We picked them because they were reasonably priced. This past week we had the opportunity to check out their customer service. Our furnace died. Needed a 3.5 hour repair. They gave us a temporary fix while we waited 24 hours for parts. Then they completed the repair for no charge as we had purchased an ESP (which they had a record of). Sean was professional and competent. I would highly recommend this company.

Reasonably priced replacement furnace. Installation included custom built plenum (furnace to ducts connector), re-​positioning of AC A coil, reconnect AC and charge, removal of old furnace and humidifier. All of this done in a very neat and professional manner. Complete cleanup of the job area. I would highly recommend this company and its employees to anyone. I was very pleased with the results.

Needed to install air conditioning — came out quickly, very fair quote and installed 2 days later. The installers were very professional, courteous and quick — everything you could ask for. Highly recommend calling and dealing with Jeff.

I thought this company deserved a review solely for their tremendous customer service.
My furnace crapped out on me on a Sunday. I called this company and left a voice mail on their emergency line. I did not hear back from them at all. I waited a couple hours and put calls in to a handful of other companies.
I did not think I would ever hear back from the Air Conditioning Engineers… then I had a knock at my front door. A technician from the company stopped by to let me know that my phone number did not come through clearly in the voice mail I had left. He tried calling different numbers but could not get a hold of me so he stopped by after his last job was done.
That left me feeling really good that he did not give up and sincerely wanted to know if my issue was fixed. I kindly let him know I had another company en route and thanked him several times for making the trip to my house to check up on the situation.
I’m not sure how well they do their work at this company, but I can assure you that these guys take their job seriously and their customer service reflects that.
–b_​rock

Our air conditioner stopped pumping out cool air on a hot day and on a recommendation from a coworker, I called these guys to investigate a possible leak.
The repair technician was very professional and explained all the possible options where the problem could exist. Instead of jumping to conclusions of what it could be and going straight to the more expensive repair, he identified the issue and it was a much cheaper solution. They could have taken advantage of the situation. Instead, they were very honest and up front.
I highly recommend them for their professionalism and honesty.

This company has taken over the business of Kmetz, who installed our HVAC systems. We had a spring checkup for $ 85.95 which was a very good value — full system checkout and cleaning of our many filters and the condenser. What’s more, the tech showed me how to clean them myself, and advised what to do when my electronic filter dies (get an exactly fitting media filter and slip it into the slot). He also gave me good advice on cleaning my ductwork, a service which his company doesn’t do themselves. I give these folks full credit for knowing what they’re doing, giving good service and taking the time to explain their work so you have high confidence in it. I will have them out again when I feel I need a seasonal checkup.

I called for service on a Saturday morning in the middle of a heatwave and they had someone out here in less than 30 minutes. We were up and running again in less than an hour. Unbelievable service and they don’t gouge you on the price.

Air Conditioning Engineers installed our furnace, a nice Bryant Evolution system, a few years ago. They had the lowest price of three competitive bids. I was pleased with the installation except that they forgot to install one small add-​on (which they came back to install at no charge).
.
When we got the furnace, we did not replace the air conditioner. This past weekend (the hottest of the year and a holiday weekend to boot), it died. I called ACE on a Sunday and they arranged to have a sales person come out Tuesday. The person who came out was the owner of the company, who came out specially. He quoted us a reasonable price for an excellent Bryant AC unit, avoiding selling us the highest priced one (said we didn’t need it). Then, he arranged to have the unit installed the next day.
I was impressed with the professionalism of the installers and, of course, with the timing. ACE seems to be a fine HVAC company, hard to find these days.