Pet Food Warehouse Ltd

I went in to pick up a quick gift for a friend’s pup. Both clerks were very helpful and Stephanie was great at checkout! Thank you for such good service!

Just stopped here to get a new crate. They were busy, but very helpful. They set the crate up for me, helped me pick out a few good dog toys, and were very friendly. The store is locally owned, and I’ll be back.

I used to come here often before my cat required prescription food, although I’m starting to come here again.
Pros: they carry high quality food and do run specials which they notify you of via post. They also have frequent buyer programs that are specific to the brand. The staff is friendly, although sometimes overbearing (I feel like I’m being constantly watched when I’m here) and for a small store it’s usually got 4 – 6 people working so there’s someone around to help you if you need it. They also have a toy selection which is better for dogs than for cats – but that is typical
Cons: They carry a limited number of brands, especially of the natural food. I’m trying to switch my cat over to grain free canned food until I have time to deal with making her food. (yes, she is SPOILED! But she also has dietary restrictions which make it hard). They don’t carry some brands that my cat really seems to enjoy such as Solid Gold, so I end up going to Petco. They also dont’ have a very large selection of litter, and what they do carry seems to be overpriced, though I’ve only compared prices to the litter I currently buy. Their frequent buyer programs also seem to have a rather high number for canned foods so I haven’t seen any benefit for that. The prices I pay are just slightly higher than other pet stores around for similar quality food (though different brands). Things are also packed in there, and the store is a little claustrophobic.
It’s a solid pet store. It’s not nearly as big as other chain pet stores, but you’ll probably find what you need.

I have been purchasing my pet food from this Pet Food Warehouse for a while now because of the convenient location near to my home. They have a good selection of products. What I do not like and I want the owners to know is that I ALWAYS find your staff to be rude. Let me explain, yes I want my cats to eat healthy, but if they won’t eat your expensive canned organic food, they wont eat it. So, I buy Friskie’s wet cat food, my cats like it and they eat it. I do not like your staff giving me attitude like I’m some animal abuser for buying this product from you. If your that apposed to this product then don’t carry it in your store. Frankly Im sick and tired of getting attitude from a 20 something Caucasian with dread locks about my cat food choices. I will be shopping elsewhere from now on to avoid your discontented staff. I suggest hiring a customer service based staff not a staff of animal rights protesters. I love animals too, thats why I take care of them.