Pride Hyundai of Seekonk

Went looking for a quality used car, and saw 3 that I really liked. A sales woman greeted me almost immediately in the lot, and was very friendly. We went inside to talk about prices, but first we had to play the «get to know you game», which is just their way of trying to find out if we were serious about buying a car. A series of useless questions, which she followed up with asking at least a dozen times, «will I have your business?» Sure, you can have our business if we can just get an answer on prices. Finally 3 prices were given for the 3 cars, which she prefaced by saying, are negotiable. Thank God, since they were thousands of dollars over book value. We made it clear that we did not want to drive any of the cars, until we were certain that we could get financed for them. Now, unbeknownst to them, we had already applied at Pride Kia in Lynn, Mass, and were approved. When we finally got her to just move on to the credit application, things started to move along. Simple application, basic information, filled out in only a minute or 2 tops. After that she brought it over to her «finance manager,» and then returned with a paper that she said «this is just our privacy policy, this means we don’t sell your information to nobody.» And I quote, nobody. Well… Surprise! If you actually take the few minutes to read the paper you realize that you actually sign to ALLOW them to sell your information. So we politely declined to sign, and said after we found out if we were all set with financing we would consider signing it. She then went back to the finance manager (tall bald man) and he hurried over to us with the paper in hand and basically slammed it on the table and said, if you don’t sign this I won’t run your credit, I can’t, it’s against the law. Strange, the credit application was signed? Not to mention Pride Kia in Mass did all of this without this paper being signed? We declined again and he abruptly stood up and said «I think you should take your business elsewhere.» This was the worst customer service experience I have ever had anywhere. STAY AWAY!!!

Do not go there. Finance manger very rude and ignorant. Had a pre approved loan car picked out. Went to get car and they didn’t want to sell to us threw us out. Never treated so rudely in my life. He was screaming at us following us to showroom harassing us to leave. I had even put a deposit down and they still refused our business. Do not go there. Sales man Andy was only professional person there.

I’ve been a parts and service customer for about 5 years or so.
Dealing with Tony is usually pretty painless. He does give the hard sell with add ons and services which I don’t really need… I get it, it’s his job.
Three things in parts and service which drive me nuts:
1. Any time I take my car here it seems to take forever because they are «short handed» even when I’ve made an appointment.
2. They don’t have parts required which is annoying. They told me there was a recall and my car was broken… But they didn’t have the parts to fix it.
3. They quote one price on the phone then it’s another story when I actually get there. It’s been a discrepancy of $ 50-​$ 100 the last two times. Shady…
I come to the dealer so things will be in stock for my car brand. I pay extra for service, and endure annoying sales pitches then have to wait or come back? Ugh.
As for sales…
Since I’ve been growing tired of dealing with parts and service, I’m in the market for a new car. I test drove a 2014 Hyundai Santa Fe and really liked it.
I went back inside and was trying to find out the price of the vehicle. This would help me determine course of action with financing I wanted to take.
No one would tell me a price, they kept asking me for personal info, current car vin, «soft» credit run (no such thing. Nice try). Since I declined to give up my info since I had no plans to finance through the dealer the salesman got annoyed and had a «manager» come over.
This manager had terrible teeth, was instantly annoyed, and spit when he spoke. When he asked what the problem was, I asked yet again what the price was. He quoted a price higher than what was online. I explained that I saw another lower price online, the «manager» got mad and screamed in my face. As a result, I got up and walked out. AWFUL!!!

I went in for an oil change and tire rotation. Staff was very unfriendly. They did not greet me when I entered. I waited over an hour and then I happened to turn around and see my car back in the parking lot. I didn’t want to be rude and go up to them right away, so I figured I’d give them a few minutes to get the paperwork ready. I waited 15 minutes and the service advisor still didn’t come get me. I finally went back to the front desk and again the staff was rude And just stared at me until I said something. Overall, I will not be coming back here. This place needs to train their staff better. The customer service needs improvement.

‘Pride’ is the caricature of scary & sleazy car dealerships.
Cold, dark showroom. No one is smiling. Manager leaned in for handshake and winked at me. Unprofessional! You just lost my business.

Do NOT buy a car from this dealer! Salesman, Peter, yelled at us and told us to leave when we wouldn’t give our credit card «to show we’re serious». Guess what… we WERE serious and are picking up our 2013 Elantra from a different Hyundai dealer tonight!
Never have I been so insulted and rudely spoken to. That salesman should be fired, no matter how many cars he thinks he sells.

I recently bought a ’09 Sonata from «Dee» — she is the best! I was VERY happy with this dealership after dealing with the extremely pushy salespeople at Boch Toyota. Dee walked around the lot at least 3 times with me trying to find the right car for me — I told her straight out I wanted the «wow factor» (compared to my then 00 Ford Focus). Even though I was really picky because I did not want «café» colored interior, she helped me set my eyes on a match! Great stereo system, dark interior seats, Bluetooth, & Usb/​aux plugs; PERFECT! I did go with the Guidepoint tracking system because I do not trust it in a college parking lot.
The registration took a while, but they transferred the plates for us when I picked it up. We were also called about a month later to tell us that she found a spare key with another keyless enter remote! I was actually very impressed with that.
If you’re going to go there, ask for Dee!

i am not sure who the sales rep was but he was the most respectful sales man i have ever had to deal with. back office tried screwing my parents who by having them sign to add lojack and remote car start after the car was purchased which i had them removed the next day. the sales rep made the experience better