USA Auto Glass

I needed a rock chip repair for a chip that was smaller than a dime. John made me very uncomfortable by pressuring me multiple times to replace my entire windshield (which is in perfect condition, minus the small rock chip), because I have a $ 0 deductible through my insurance company and «it wouldn’t cost me anything.» Yeah, maybe it wouldn’t cost me anything up front, but it’s a big claim on my insurance policy instead of a very small one for literally no reason. Except that they stood to make way more money — there’s the only reason. I felt like they were trying to take advantage of me because 1) I’m a woman and 2) I have a good insurance policy. What a scam. Stay away.

Amazing staff! Amazing service! Sent a message before they opened and they got back to me right away! Gave them a call and they told me they could fix it for me the same day! Quick and efficient too! John (the owner) even helped me get in contact with my insurance to get all the details figured out! If you need your windshield fixed/​replaced go here! You will not regret it!

Car was broken into via driver side window. Called around several window repair shops and USA was by far, the best quote… In addition, they worked with me on the price by offering cash discount. Great customer service and got the job done in about an hour.

I got a quick response to my quote request even though I messaged them a couple of hours before they were opened. They got my car in the same morning, and my window is no longer shattered. They also vacuumed up all of the little pieces of shattered glass scattered across my back seat. I can’t think of anything to complain about.

Got my car broke into 11 am, called the place at 11.30, brought me in at 2.30pm, when the part arrived, started right away, was done in an hour, vacuumed, cleaned, checked, gave me a small flashlight, very polite, pro, nice. Just as it should be. Excellent.

My sunroof shattered into millions pcs while I’m driving which ridiculously unusual … John from USA auto glass came to the rescue and fix my stuff and get a pretty good deal! I have save my money without using my insurance. I would say best place to go to fix pretty much anything in your auto glass.

Best prices in Seattle by a mile (half the price of everyone else). Owner couldnt have been more professional and accommodating. Don’t forget to bring something to do when your’e waiting for service since services take a while. Location is a little hard to spot. Look out for bbq restaurant on the other side of the street as a landmark and you will find it faster. They did do a sicnifigantly better job with the windshield replacement (flawless,) than my repair. I can totally still see the star chip from the inside on my repair.

Great service. They were able to replace my windshield within hours after I called them and at my home. Thanks so much. Highly recommend.

Excellent communicaton, service and turn-​around time. They also had a voucher on their Unilocal page to save a little money. John came in under all of the other local quotes and everything was done in a couple hours. Will be a repeat customer if I need auto glass work again.
Thanks

I priced out 5 different auto glass replacement companies prior to calling USA Auto Glass, some even had a 3 – 4 day special order wait on my glass. These guys were the best price and had same day/​next day service available. They sent out their mobile repair service to my company and the window was replaced within about an hour. Great guys, great communication. Hopefully I never have a broken windshield to deal with again, but if I do I know who to call.

Every so often you meet someone that «gets it» and John is one of those guys. Had lots of windshield cracks in a car I’d just purchased and he got me in same-​day to do a replacement. By far the best quote and stayed open longer than usual because I was running late. Even had sound suggestions on a few other things I was planning to fix on my car — thanks!

This place is awesome! John was SUPER helpful and understanding! I was misguided by my gps and was a half hour late and then was having issues with insurance coverage due to recently changing companies. John was able to explain everything and it was all sorted out. Thank you for the great customer service it was greatly appreciated!

On a recent trip to Vancouver, BC, I got my car broken into for the first time ever, sadface. (PRO TIP: PARK IN A SECURED LOT IF YOU’RE IN VANCOUVER OVERNIGHT). The silver lining was that it happened on the last day of my trip and it was my rear driver’s side window so I was able to drive back safely with it taped over.
I Unilocaled as soon as I got home and found this place only a few minutes away from my apartment. I submitted an appointment request online and got a call within the next hour to schedule even though it was close to the end of their business hours. John was very timely and was able to get me an appointment the very next day. It took around 1.5 hours and with the Unilocal deal, it only ended up being $ 187 including tax. I felt that I was quoted a very reasonable price to begin with, so the Unilocal deal was just the cherry on top.
I’m keeping my fingers crossed that my car won’t get broken into again, but if I have any issues in the future with my windows, I’ll definitely be returning to USA Auto Glass in the future.

I needed replacement windshield glass for my pickup. I called around and John, the owner, had one of the lowest prices in the area as well as awesome reviews on Unilocal.Some places can offer great prices with sub-​standard glass, urethane, or labor, but John’s shop seemed to offer the best combination of price and quality, so I thought I’d check them out in more detail.
Prior to my purchase, I inspected the windshield glass to verify it was a high quality name-​brand and optically perfect. I left my truck with John overnight and his shop did a terrific job with the installation. They left no debris, filth or glass in the car and the surrounds, mirror and valences were all placed perfectly.
John’s USA Auto Glass provided me with top-​shelf windshield glass installation at an entirely fair price ($ 200). I’m very happy with the work, and equally happy to relay this experience to you. I was not asked to provide any feedback, I simply feel that the high quality and customer dedication that I experienced merit this sort of review. It’s not every day I feel like giving a five star review, but today is one of those days!

My car window was smashed Thursday night. I got on line after 9 pm and asked for replacement appointment on the following day. I woke up to a response from John with appointment time. Other places offered 5 day wait. So far so good!

These guys were extremely responsive, professional, on time, and affordable! They arrived next day, did the work, and made sure everything was to my satisfaction. (Did I mention they came to me?) would definitely use them again (actually may need to because a rock already made a small ding in my windshield) :(

So far they are the cheapest. I’m gonna wait and see how the installetion goes.

I totally recommend this place for glass replacement, I used them twice.
They have a friendly staff and a very fast affordable service.

I had two chips on my windshield and had no comprehensive auto insurance so I called USA AutoGlass for a quote. The price was great for the repair… a total of $ 50 for both chips. They were also open Saturday which worked best w my schedule
I made an appointment, dropped it off and it was finished 30 min later. There is a lobby space to have coffee and watch TV and stay warm while the repair is made.
They also have a few discounts on their website and a Unilocal deal to save a few bucks.
Overall I was very pleased and satisfied with my experience with USA AutoGlass… simple, fair price and quick and to the point. Thanks USA AutoGlass
I’ll be back!

I give them 5star because my car up broke in last night my windows are broken I call so many places no one can come out to my work and fix my window and they cost so much money but when I call USA-​class Took me four minutes for the guy to get all my information and he came to my work right away to fix my window for me this place is awesome low-​price The guy who come and fix my car was so nice to me

These guys really go above and beyond! They replaced our window quickly and even took the time to remove all the broken glass. Polite staff. Great prices (compared to Safelight). Highly recommended!

Cheap. Excellent service. Can’t believe how much cheaper than others like Safelite, etc. I think it was around $ 60 less than what Safelite quoted me for a busted passenger window.

After getting numerous quotes around town for new windshield for my car, I called USAA auto glass and they beat everyone else’s quote by 50 bucks. I figured after I got my windshield replaced there would be some hidden fees to bring up the total to everyone else’s quote. But no! I thought the price was too good to be true! In addition to having very good prices, customer service was very friendly as well! The day after I got my windshield replaced, my rear view mirror fell off, so I drove in the next day, told them what happened, and within 5 minutes they fixed it and I was on my way no additional charge! Would definitely recommend this place if you need a new windshield.

These guys are amazing they stayed open late so I can drop my car in after my cars broken into and fix it first thing the next day

Great service and good quality! John is nice enough to offer you the best price in town! Overall, I had positive experience with them! Nice job on replacing my windshield!

We stopped by on Saturday and asked about a rock chip in the windshield. We didn’t have an appointment, but John worked us in and handled it in 30 minutes.
The price was great, and the service is quick and professional.
Highly recommend USA Auto Glass!

I went here back in June to get my window replaced after it had gotten smashed in the night before. I called on Saturday morning, and they were able to fit me in the same day that afternoon! All the other places weren’t able to do it until Monday. The price at USA Auto Glass was a great deal cheaper than the other places, even the one my insurance company recommended.
As a student with a limited budget and finals coming up the next week, USA Auto Glass really saved the day. The guys were great, even giving me tips on how to repair some of the metal that was bent around the window from the thieves who broke in. They did a good job with the repair, and their price was on point, not to mention the same day service. You should definitely check these guys out!

This place was phenomenal! They were able to schedule me for the next day AM appointment just like I wanted with no problem. The next morning, I had a problem with my car and was not able to drive it to the business. I called them on very short notice and told them I had to reschedule. They offered to come to my house for no additional charge and do it on the spot. They were at my house within the hour! They even called me to let me know they were on their way.
The 2 men who showed up were very professional and completed the work in under 40 minutes. They left no mess, processed my payment over the phone very quickly and most importantly my replaced windshield is flawless. On top of all that, the price is unbeatable. I called a lot of places and they had the best price, about 50 $ cheaper than SafeLite (which included everything, no hidden costs). Highly recommended.

Unfortunately, I got a rock chip in my windshield today. I quickly googled the closest place to me at the time and stopped in at USA Auto Glass. I’m so glad I did! Within 1 min Ty had my insurance company on the phone and helped me arrange the claim. No out of pocket fee and 20 min later I was out the door. I was not looking forward to spending my evening in a repair shop and battling my insurance company — and thanks to Ty I didn’t have to!

John and the crews done a very great job on replacing my window that someone broken into my car. I called John up and give him the info on my car. hours later they show up at my house and replace the cracking widow and clean up the shattered window less then 30min. there done. That’s what you call customer service. If you ever need a windshield are window replace on you car. Call John up he got the best price in town…
Keep up the great work John & The Crews!!!

John was great. Helped us out in a pinch on the weekend. Billed back to insurance with no hassle. I am majorly happy they got us up and running in one hour!
I hope our window does’t get broken again, but if it does… I know who I’ll be calling!
Thanks to John & the crew!