Urban Arborist

I called several Arborist in the area, only Urban Arborist have a good and reasonable price with quality and excellent work, I have cedar tree was leaning towards my roof they cut it down and cleaned all debris. Ian and crew are showing compassion, professionalism with their customer. I will recommend Urban Arborist to my friend and Family. keep up the good work

Ian and crew took two unhealthy trees down, and trimmed our 90′ Doug fir so that it shed almost no branches in the last bad wind storm. They were reasonably priced, prompt and very professional. A joy to watch in action. I took lots of video. Too bad my neighbor didn’t employ them at the same time to trim a HUGE cedar which lost giant branches into the power lines and put us in darkness and cold for eight hours.

Ian just came by and trimmed a small maple in my yard that had had branches broken off of it in a storm. Great job and so reasonable! The job was so small – just took him a few minutes, that he only charged me gas money, not the larger amount he had estimated when I had sent him pictures. He also responded right away to a text to confirm the time we set and even was early. So he’s got my vote and my business. Thanks Ian!

I got a bid for removal of a small tree stump. Bid was fair and timely, but things quickly went south.
Ian missed the first date that he set with zero notice. When I sent him an email he apologized and explained he’d been on vacation. (dude?!)
Ian set a second date a few weeks out. He missed that date too, again with zero notice. I even sent an email the day of to make sure we were still on. No reply.

Ian came early to bid on a project that involved two properties. When asked to wait less than 5 minutes for the other property owner to meet us at the appointed time of 4:30pm, he complained that he had gotten up at 6 am and had another appointment, and left. The property owner (who had left work early) did show up at the appointed time but Ian was gone. That showed a huge lack of respect for another’s time. His bid was not all that competitive either.

Ian and his crew are fast and accurate. Five days before we had to leave for a long trip to Europe, a huge branch on one of our backyard trees came down. The whole tree had to be removed – and it was a tall one. I had to scramble to get bids in before we left – Ian’s was fast and the most reasonable. But the work would have to be done while we were gone. We were worried about damage to our perennial plants beneath the tree or to our neighbor’s shed. Not to worry – the crew did a fabulous job and not a scratch on the shed. I recommend him highly.

I had two estimates to: prune a large pine tree in our front yard and a large spruce tree in the backyard; and haul away a lot cuttings from a huge laurel bush. Urban Arborist was about half the price of the other company, so we hired them. For both the estimate and the actual job, they showed up on time. On the day of the job, three fellows came, one to do the tree trimming and the other two to haul away the branches. They did a great job pruning the trees and, upon our suggestion, cheerfully trimmed a little more. The trees look wonderful and the cuttings were ground up and taken away. The crew did an excellent job cleaning up. I highly recommend Urban Arborists and would hire them again.

Ian and his crew are really great — efficient, fast, and competitive on price — I would definitely call them again. Something to note: they have a permit with the city to do street side pruning, which comes in handy if the tree you’re looking to prune is not on your property.
I saw some notes from the other reviewers about how they usually give a time frame for showing up, but it didn’t deter me. Comcast and other larger businesses have similar ways of scheduling — and I think it boils down to the fact that people are generally flakey.
What matters at the end of the day is the quality of the work — I couldn’t be happier with the results and I’m looking forward to working with Urban Arborist in the future!

Reasonable bid
Ian’s crew was on time and professional
Very happy.

I needed some large trees in my back yard trimmed, as did my neighbors. Ian managed to come out and give an estimate to all three homeowners on the same day. His price was hundreds less than our other bid. The crew was on time, friendly, and did an amazing job. Both neighbors were also very happy with the work. They are a busy company for a good reason. Will be calling them again.

Ian and his crew are terrific! Ian responded quickly to my initial inquiry, setting up an appointment to come by for an estimate. The morning of our appointment, he called 30 minutes before our appointment to let me know he was running a bit late and asked if it was okay to push back our appointment by half an hour – which was not at all a problem, and I appreciated the heads-​up. He came by, looked at the trees I was most concerned about, and he suggested a couple of other tasks they could take care of within the basic minimum time. He emailed me the estimate a few hours later, which was significantly more affordable than other estimates I got – and included more work.
We scheduled the work and his crew arrived at the agreed upon time. They were professional and friendly, and quickly took care of all the agreed-​upon tasks, including removing several non-​weeping limbs of a weeping cherry tree, even in the frigid cold with snow still on the ground and in the trees. I offered them some coffee to help warm up, which they politely declined. They cleaned everything up and were finished in less than an hour.
I highly recommend Ian and his crew, and intend to contact them for any future arborist needs.

Ian and his crew are wonderful. We couldn’t be happier with our whole experience with them– from initial communication, estimate, scheduling the work and the tree removal – they are top notch!

We scheduled Urban Arborist to come out and trim our four Douglas Fir’s. Everything went smoothly from initial meeting to completion of work. The quote we received was competitive. We would definitely call them again.

Requesting the quote and having Ian come out to take look was such an ease I should’ve have even prolonged finding an arborist as long as I did. Ian was out to site and gave me a quote within the next day. The price sounded reasonable, I sent payment and within the week everything was done. Two — 20 ft trees that grew so close to the house, GONE! It was like they were never even there. Thank you!

Now I am not one to write many reviews either unless I am really pissed off at the service or extremely happy. Ian and his crew are too notch. They cut down a tree in my backyard that was not fun to maintain.
Ian gave me the best quote and stuck with it. when the job looked a little more difficult than he had foreseen he still stuck with his quote. I have dealt with many companies but very few that stick to their word and Ian and his crew are straight up honest people.
They did an excellent job cleaning up everything as well.
Would highly recommend them!

Ian is a nice guy but seemingly is clueless about time and explanations.
Just could not get him to be on time — he seemed to think «around» means a 2-​hour stretch of time. He doesn’t call to let you know he is running late nor does he offer an apology when he is. If that works for your schedule, hire him.
Not a good way to do business. My time counts, too.

Awesome!
From the quote to the clean-​up — they did everything right! Could not be more pleased!

I needed some advice and a price quote to trim a long neglected tree in the backyard of the house that I just bought. Ian called me and we set up a time that was convenient for us to meet. I arranged my schedule to make sure I was home at the agreed upon time.
Apparently, he considers his time much more valuable than mine, as he didn’t show up and didn’t bother to call me to cancel. I guess business must be good.

I have a hedge of cedar trees along the side of my property, and I had Ian provide an estimate for trimming it back and removing dead wood. I showed him the work I wanted done, including the area in front, where the hedge is overgrown, and next to the house, where some of the trees were growing against the house. He sent an estimate and I hired him to do the work.
When the work was supposedly done, the trees were nicely cut away from the side of the house, but there was still some dead wood and the hedge in front wasn’t even touched.
When Ian emailed me the invoice, I sent this reply:
— — –
Thanks Ian. You should be receiving a check in the next few days.
I do have a concern, though, that you only pruned the area alongside the house and not in front, alongside the driveway. I thought I made it clear when you came over a couple of weeks ago that the entire hedge needed pruning, including (but not limited to) clearing the area next to the house. The front area doesn’t need as drastic clearing as along the house, but I was hoping to get it trimmed back some.
There’s also at least one small stunted dead tree that didn’t get removed.
I’m hoping you can come back and complete that work.
— — -
He responded that they would be back in a few days to take care of this. But when I came home after they’d been here, I saw that all they did was cut back more of the dead wood alongside the house. They didn’t touch the hedge alongside the driveway.
So I emailed Ian again:
——
Apparently there’s some confusion, or I’m not communicating clearly.
When I first got home I thought you hadn’t made it over here today at all. But then I realized you (or, I’m assuming, someone who works for you) came and did remove the one stunted tree. But no trimming at all was done on the part of the hedge that is in front of the house, next to the driveway.
I’m hoping you can take care of this as soon as possible.
——
Ian sent me this email response:
——
Actually we trimmed quite a bit more on all parts of the hedge.
It is not reasonable for us to do more. We pruned the trees back by the drive and left the green foliage, took more dead and more off the house.
Not sure what more I can do? I do not recall discussing nor is the pruning back of the front part of the hedge in the bid.
——
So hire Ian if you want, but (1) make sure the exact and precise work you want is spelled out in the bid, and (2) be there when he’s there doing the work so you can ensure the work you think should get done actually gets done.

We just used this company to remove two trees from our yard — and we are so happy with how it all turned out.
Initially, we were only looking to remove one tree — and Ian provided a very reasonable quote for that. But then, we last minute added on a request for another tree to be removed. Ian gave us an estimate that we agreed on, but upon completion of the work, charged me much lower b/​c the work wasn’t as difficult as he had thought. I really appreciate that type of honesty — as I was prepared to pay the higher amount.
As for the work itself, they were in and out in no time. They followed our requests exactly and completely cleaned up the yard of any of the debris.
They also gave my neighbor some free wood chips when he asked — and delivered it right over.
I’ll definitely use/​recommend this company. The only reason for 4 stars is that I did have to call Ian to follow up to see where my quote was. But after that, he was very responsive.
Cash/​check only.