Ultra Cleaners (U C)

I have taken dry cleaning here for years and have always had positive experiences, but recently I took in a silk dress. I had worn it once and it didn’t have any noticeable stains. When I got it back it had a large discolored spot in front and a few other little spots all over. I brought it back in and was told the dress was fragile and discoloration often happens in the dry cleaning machine. The dress, a very nice cocktail dress, is ruined. He didn’t apologize, or offer to do anything. I don’t understand why he offered to clean it if it was so obvious to him it would discolor. Worst of all, I felt like he was mocking me as I talked to him about it. So disappointed, and out a pricey new dress. What a bummer.

I love this place. Run by a friendly and professional couple, they are great for laundry, dry cleaning, alterations and good laugh once in a while. I’ve been a customer for a couple of years now, and am glad to go there!

I have to say the price is right and my clothes are neat and pressed. I continue to take my clothes here and have had absolutely no problems. Thumbs up.
If I were to be picky, my shirt still had a spot of oil on the back from road grime but I wasn’t expecting it to come out.

I have been a resident in the Madison Park neighborhood for 27 years and support all of our local merchants. I recently collected my dry cleaning from Ultra Cleaners and found 2 items were missing. The owner was able to locate one of the items, however, after checking for several weeks for the other item, he completely changed his story and informed me that I had already picked up the item.
If you’re looking for an ethical, honest dry cleaner, stay away from this place!

I don’t have a whole lot to compare to as I have only drycleaned a total of FOUR items in my life, but this place looked decent and is located just blocks from my work, so I gave it a go…
I dropped off one (very dirty) white belted wool jacket (mid-​thigh length) and was quoted $ 12.50 to have it cleaned. I also dropped off a floor-​length bridesmaid dress made of something that resembled silk and chiffon and was quoted $ 25 for that. The coat had a full year’s worth of dirt and grime on it while the dress had some makeup and mystery spots on it (spilled drinks? sweat? tears?)
Anywho… I dropped the items off on a Tuesday afternoon and was told they’d be ready at 5pm Thursday. I popped in a few hours early to pick them up and they were ready, which is always nice.
The white coat was remarkably clean (did not look quite brand new, but close enough) and the dress was spotless. I paid $ 39 and change (including tax) for the two items, which I think is pretty decent. (For the record, I paid $ 27 last fall to have *just* the white coat cleaned at a place just about five blocks west.)
When I picked up my items, I dropped off a pair of black dress pants and was quoted under $ 5, including tax.