Troll Motors

I had been meaning to go to Troll Motors for a while now. I have a 2007 Saab 93 and have had trouble finding a reliable, honest and reasonably priced shop to work on my car, since I moved to Seattle. Yesterday, my otherwise very reliable car just stopped running on I-​5 during rush hour in the morning. While I was sitting on the side of the road waiting for the towing company I remember Troll Motors. I looked out my window and could actually see their blue building across Boeing field. I took it as a sign and had the tow truck take me there. I met the guys when I go there and they were both really nice. I was told that they would do a couple of tests and then let me know what was wrong. I called a friend to drive me home as all their loners were out and they were very apologetic about that. Before I even got home I received a call with an answer as to what was wrong. I was quoted a very reasonable price and told it would be done by the afternoon that day. AND IT WAS!!! They even did a couple of extra things at no cost to me. I recommend these guys to anyone and am confident that I have found the place to take good care of my car. They were honest, easy to work with and had perfect follow through. Amazing customer service! Thank you Troll Motors!!! J.M.

Troll Motors is TRUSTWORTHY with QUALITY work! I will always bring my cars to them. They repaired my Jeep engine, reviewed the diagnostic report with me, and tested my SUV to make sure it performed like it should — safe and reliable. The owners, Ian and Nate, are kind, professional, and easy to reach. I found Troll Motors by a recommendation by a friend who had their truck’s engine rebuilt, so I took my Jeep in for a second quote. They saved me money and my Jeep!
Why do I say Trustworthy? My first quote from the Jeep dealership recommended engine repair costs at more than $ 8,000 and that my car was now worthless except for scrap ($ 500). I didn’t believe them. My Jeep was in great shape so I jumped into my car and drove to Troll Motors. Troll told me that I needed a few repairs for only $ 1,700. My Jeep is running great and Troll Motors lowered my engine repair cost, saved me my Jeep and the unnecessary cost to buy a new car! That’s Trustworthy!

My 2001 Toyota Tacoma just blew a head gasket and I was saved by Troll Motors! Their main MO has traditionally been SAAB but don’t let that stop you from coming in if your not a SAAB driver. They work on most vehicles and if you have something they don’t do I’m sure they’d give you advice on where to go.
My recent experience was for a significant amount of work so this can make one naturally a little uneasy. They talked me through the process, gave me a timeline that they kept/​beat, and an upfront estimate that did not escalate which would be easy to have happen with such a large repair. They were very nice to work with and clearly take pride in doing honest high quality work.
If you are tired of the same old stuff and sick of getting jerked around consider making the switch to Troll Motors, I did and now I’m here to stay!

I had the 30k service done on my 2010 Subaru Impreza here and it was a great experience. I know they specialize in SAAB’s but they can work on any car and they did a great job on mine.
I brought my car in for its 30k service and I dealt with Ian. He was very polite and knowledgeable. We went over all the work that would be done and the prices. I wasn’t exactly prepared for how much it would cost so we discussed some options. He was very helpful and we settled on the work that would be done and he even provided a loaner car for the day, which was a nice touch.
Later in the day I even received a call from Ian, updating me on the progress of the car and letting me know that one of the procedures would not need to be done because after he checked the transmission fluid he realized it didn’t need replaced. I bought my car used from a dealer and wasn’t sure what services they had done on it but apparently they had already replaced it. He also let me know that my front brake pads were getting very low, something I had noticed myself when washing my wheels so it wasn’t a surprise when he suggested I have them replaced since I would need to soon anyways.
When I arrived at Troll Motors later that day my car was ready and waiting for me. I spoke with Ian again and he let me know everything was good to go and even showed me my old filters so I could see first hand that they did indeed need to be replaced.
My overall experience here was a very positive one and I will definitely be back when I need any other repairs on my car. It’s always nice to find a mechanic that you can count on and trust.

We’ve gone to several shops that specialize in SAABs and have found Troll Motors to be the most knowledgeable and affordable. They have kept our old SAAB running great and have fixed issues others couldn’t seem to. Nate and Ian are nice, honest guys and we’re thrilled they are here!

If you own a SAAB and you need quality work completed at a fair price, look no further. Nate and Martin do a great job on both old and new models and thoroughly explain what needs fixed and always seem to have the customer’s best interest in mind. They look into used parts options if possible to find you the best price. Long live SAAB!

I’ve been a Troll Motors customer for almost 13 years now. Starting with my beloved 1987 SPG and now with my 1999 9 – 5 wagon. I won’t trust my SAABs with anyone else. Nate has never steered me wrong, always giving excellent, sensible advice on what needs to be done right now and what can wait till the next service. And he’s just a swell guy.
Case in point — this past freak snow/​cold spell we had. I accidentally left the parking brake engaged on the 9 – 5, sitting out in that bitter cold for several days. Went to get the car warmed up (the day before Thanksgiving, as we were heading out to Spokane), released the brake lever but found that the left rear wheel would not budge. Figured it was a frozen caliper, but a quick call to Nate had me reaching into the wheel well, pulling on the brake cable and hearing a satisfying «pop» as the ice broke free. Never would have occurred to me to try that, but Nate’s calm, expert advice came through. And we made it to Spokane safe and sound.
If you have a SAAB, any SAAB from an old 93 2-​stroke up to a 9 – 5 Aero, you owe it to yourself, and the car, to take it to Nate and his crew at Troll. And check out their cool t-​shirts.

Troll Motors is run, it seems, totally seat-​of-​the-​pants out of a garage/​warehouse near Boeing Field, complete with hand-​scrawled work orders and flexible shop hours. This is not necessarily a bad thing if you like a more organic, or even bohemian, car repair experience, but it’s certainly one to be aware of if you’ve never dealt with them before. Call ahead, make an appointment, get an estimate on the length of repairs and make sure you have a back-​up travel plan, because the loaner cars are not always available when they say they will be. (Don’t ask how I know.)
The work I had done on my 900 was good, but these guys missed some little details that made me feel they weren’t giving my ride complete attention. Be sure to ask what parts they will use for your repair; it’s important to know if you’re getting new, rebuilt or recycled pieces for your hard earned dollar. Check to see if they offer a warranty for your particular repair before you decide.
Regarding prices, I’m not sure why folks seem to think that they’re cheap. On two different occasions, I’ve received a quote from Troll only to have it soundly trounced price-​wise by both Scanwest and Moe’s Automotive, although they were right in line with Swedish Automotive. The latest was a small repair for which I was quoted $ 300; Scanwest’s quote was for nearly half that amount ($ 180) for the same repair, using the same parts. I guess the rent is Georgetown is creeping up.
Speaking of Georgetown, if you live anywhere north of Queen Anne, this place is pretty inconvenient to get to, and to get back from if you don’t have somebody to pick you up (see above re: loaner cars). If you’re downtown, or in the south end, it’s a much easier trek.
Bottom line: you have several options in the greater Seattle area for keeping your Saab on the road. This is one of them, but certainly not the most professional outfit going. It pays to shop around.

after reading the reviews, i drove over from bainbridge, dropped off the car, took the bus back to the ferry and reversed the route the next day, and it was all worth it
got the 90K done on my 2000 9 – 3 (damn check engine light), apparently there was an upgrade kit issued by saab that numerous dealers/​shops missed, car runs like it has 15K miles
if you have a saab, live in washington state and dislike your saab dealer (who doesnt), go here

The guys here will make your SAAB work with a minimum of fuss, will explain everything they’ve done in detail, tell you if there are problem areas you should be looking at, what needs to worked on immediately and what can wait, and providing price quotes at every step of the way. I thought the price was reasonable for the service I received. One note — they seem to have what I’d call a «flexible schedule» in the shop, so it’s good to call ahead of time and get your car in far before the weekend.

If you have an aging Saab, this is the place to go to keep your car happy and on the road.

Saabs and only Saabs.
Nate and Martin are the two fellows down in Georgetown that do the best (and most affordable) work in town on Saabs. Got a Toyota, Honda or Porsche… these are not the guys for you.
Quick turn around, loaner if you need it and very accommodating guys. The only reason they didn’t get 5 stars is if your Saab needs a repair on a Friday afternoon you can forget about because these two guys are headed for the outdoors somewhere.
Bonus: in the summer they have a free weekly BBQ, come one, come all.