The UPS Store

Service here on a Thursday morning was fantastic. The guy working was there by himself, but was super helpful in helping me purchase the correct size box to ship some things home since I didn’t have room in my suitcase. Always a fan of great service, especially when it’s coming from the youth of today – gives me hope;)

Thanks Gabriel.
You were very helpful when the store was busy!

Terrible and rude. Selected and paid for 2 day priority shipping and it took 8 days. Went back in for a refund and they blamed the USPS even though I walked into the UPS store and was given no option for UPS shipping. advised me to call USPS but the only number provided was entirely automated and they were of no help either. Avoid UPS store like the plague.

Great customer service from Minwook while mailing out several large and unwieldy packages. Just the best attitude all around. Great smile, willingness to help and seemed genuinely happy to do so. Done right, with care and quickly. Feel fortunate to have found this place and have had the same great experience each time. Compared shipping costs for me and found the best rates using both UPS and USPS. Way to go!

The prices of shipping things often times affect our overall experience but the truth is, the folks who work at the UPS store are super helpful and it’s not like they’re arbitrarily picking the costs… they weigh our stuff, they help us make sure the packaging is right… and they take what we need to ship and make sure it gets there. There’s no fair reason to fault the location for the industry standards. Need it to get there? Take it to the UPS Store.

I would probably not go here to ship a package because USPS is usually cheaper, but I have gone here several times to drop off a package for return (when the company is paying for the return). Many businesses including Nike, Amazon, etc. use UPS for their returns.
I have also visited this UPS Store to get something notarized which was quick and easy. They also have an assortment of other services — they will pack things for you, photocopying, printing, etc.
Staff are always very friendly. Hours are great.

I have had a UPS box with this location for over 5 years. The people who work here are very nice and helpful. They ship items for me, handle my printing, and hold my packages. I couldn’t be happier with them!

I was in here once to copy something and mail an international package. So much more pleasant an experience than going to USPS! The Asian woman who helped me out was super nice and helpful. She even called another business for me to check their hours since I didn’t have my phone.

Once I mailed something from this store and the receiver couldn’t stop praising how beautiful the packaging was. I always go here and making an extra stop from the PO where the service is frequently lousy and sad makes so much sense.

Limited parking outside since it is on 45^th, but very convenient location and open till 6:30 pm on weekdays. Only had to drop off a package but the service was great and took no time at all since no one else was in the store.

FUCK THIS PLACE! I spent $ 50 to have some very important documents, including a copy of my social security card, notarized and sent to the government people in Illinois to get my birth certificate sent back. These motherfuckers never sent it and then tried to blame me for the whole thing saying I should have sent it UPS instead of Priority Mail with the postal service. ARE YOU FUCKING KIDDING ME?! They wouldn’t take any responsibility and refused to even talk about a refund. So now here I am in need of my birth certificate, $ 50 in the hole, my social security info floating around somewhere, and they refuse to even acknowledge they might have screwed up. I will NEVER EVER give any business to this place again.

I just paid over $ 20 to fax 18 pages to Yakima. They charge $ 1/​page (even for the cover sheet). Places like this prey on people who need to ship/​send/​scan/​copy something immediately and who don’t have access to a these inexpensive services. If I worked in an office, I could do any of this for free. What really makes me angry about all of this is that they weren’t even friendly. The two guys working were both rude and not helpful or informative. I should have saved that $ 20 and put it toward my own copy/​fax machine, but alas, I needed the service today.

UPS is the worst customer service I have ever experienced in my life. They didn’t leave a note, the say they sent a postcard (which I never received and don’t believe they sent one). They «tried» to deliver my package 5 days before the estimated date, so two days after the estimated date, when I called to see where it was, they told me I had to contact the shipper and have it reshipped. The whole thing was their mistake and there is NOTHING they can do?
They also gave me the run around and made me call four different numbers and everyone had different stories for me. I will never use UPS again. USPS and FedEx are at my building everyday and are both 100 times more reliable and friendly than UPS.
So livid with them right now. Never ever ever using them again, or ordering from a store that uses them.

I use their mailbox services and they are excellent. They are super fast and give us email notifications when a package arrives.

I went in to get a print job done. I phoned in prior and the employee that answered was very friendly. They cut and copied everything on time as promised. Because of the type of paper I used, my file/​document had to be corrected, and they helped me with that! Great service!

My life changed due to something which happened from here! I was a regular, living only a block from here. I came in often copying, mailing off resumes etc. to far away places. I am a bilingual Reading Specialist. Seattle budget cuts got me down. I sent off a complete application packet to Yakima SD after speaking to one of the principals. They were going to interview a few people to fill 8 vacancies for bilingual reading Specialists!
YAHOO! That would be perfect for me. Close to my friends here. Close to my family there!
Days went by. no call. I began checking — where did it go? Why wasn’t I called for an interview? What happened?
It turned out that the Yakima UPS had delivered it to the KITCHEN of Yakima SD. it was signed for and sat on a supervisors desk through the interview time!
Of course this place had to do some careful checking. but nothing could be done. the interviews were over. The jobs were filled.
They sent me a large apology gift basket. I need to review the yakima one — what about Human Resources? can you NOT read when It’s rush return receipt? that means it is important!

The UPS store is a decent place to mail documents. Although the different locations have variable hours, this one is open until 6 pm on Saturdays making it one of the latest open branches in the city. Convenient if you’re not the type to wake up at 8 am to go and stand in line at the post office on a Saturday.
Service here was a little slow, but let me give them credit for being exceedingly thorough. He repeated the addresses two and three times to make sure it was correct and let me double check it.
There are packing items here as well as other services, but a quick perusal showed them to be fairly expensive (e.g. notary public $ 10). I’d agree with the comment that it would be better to pick up your packing supplies elsewhere.

I live in the far west end of Wallingford, so I go to this place for all of my mailing needs instead of going to the post office. The employees are friendly and helpful. I have low-​key needs, but I’ve seen them work with super needy and impatient customers and keep their cool. You can do anything here you can do at the post office, as far as I know.
They do all sorts of other non-​maily stuff like faxing, binding, notary public, etc. They have PO boxes too.
Also, they are open on Saturdays for those of us who work business hours and can’t seem to make it to the PO.
They can be more expensive than the PO… don’t ask them to pack your stuff, it’s super expensive-​just buy the bubble wrap and do it yourself.

I have been trying to find a good place to make copies and send faxes — I was very disappointed with the FedExKinkos closer to the U District (so expensive!). I was reluctantly headed there when I saw this UPS store in the heart of Wallingford. I went in and found a very friendly and helpful staff and less expensive FAXing ($ 1.50/pg long distance). Very enjoyable experience.