US Post Office

I am so sad to post this yet the last 5 times i have come in I’ve been in a long line — like 20 minutes for normal functions with only clerk there. They lost or misplaced an item — no one knows what. Trying to speak to a supervisor was such a frustrating experience I can do without whatever it is.
This used to be run by upbeat problem-​solving people. Now, a new string of staff, new managers etc. who quote post office procedure without listening to the situation. Waste of fime.
So many good years thrown away.

We got here as a line was building. People WERE getting helped… And then the staff just disappeared. Literally left.
The line was out the door and each transaction. Took FOREVER.
Most of the staff spoke very poor English, which slowed down transactions.
We had what we thought was a straightforward order — sending three packages to England.
One of the packages needed extra tape, and they said they do not pack or seal packages. They forced us to the end of the line to buy tape and seal the package.
And — instead of taking down our information and entering it, they had us fill everything out by hand. And THEN repeat it to them for computer entry.
By far the worst post office experience I’ve ever had. No wonder nobody sends mail now! I’m sticking to USPS or Fedex from now on.

Paid big bucks to have a package delivered from Japan. USPS left a «Sorry We Missed You! We Redeliver for You» brown slip in my mailbox on ¹⁰⁄₁₈ saying that I had to come in to sign for the package. I went in on 10/​20, waited 30+ minutes while two clerks argued about whether one of the clerks could go home, then got the clerk who was complaining about wanting to go home. She took the slip, disappeared for less than 10 seconds, came back, threw her hands up in the air and said «no such package!» before putting her «Please use the next clerk» sign up and walking away for good. I asked the remaining clerk to help me, but she just said «no package!» Went back in a few days later and the package had been returned to Japan. Awesome.

I will honestly say I felt a little sketchy in the parking lot and the post office didn’t give me good vibes either. There were papers all over the place and the floor and the windows were all smuggy and dirty. I kept getting looks like I shouldn’t be there or should have come sooooooo I circled the block a few times and came back to get a better pic.
There was a lot of parking though. It wasn’t busy whatsoever and the post office is small enough to suit this medium sized town. It’s right on the corner to so it’s easy to find. It was closed when I went so I couldn’t see how friendly the staff was.