The Polka Dot Jersey

I am completely wowed by the service, knowledge and absolute kindness of the people at Polka Dot Jersey! Matt and Max came to my rescue today. I had just gotten my bike from one of the larger shops in town after a tune up and my gears were worse off than when I sent it in for servicing. I am incredibly grateful that they took the time to get me fixed up right then and there and actually took the time to show me exactly what had been done wrong. Thanks guys… looking forward to a very long business relationship!

good mechanics are hard to come by. good mechanics who are honest and will tell you what you need and are affordable are like unicorns… i have used PDJ for years as my main mechanic despite living across town in West Seattle I will always take my bike for all repairs and servicing. I have been racing and riding high end bikes for 25 years and have experience with many shops from California to Seattle and I would place PDJ among the best most friendly group anywhere.

I took my bike in for a general maintenance and tune up to include having the wheels trued. What I got was described as their deluxe maintenance package. What I received was a bike with essentially two flat tires, chain and sprockets which had not been cleaned except maybe whiped down with a rag, and a foot clip hanging by one loose bolt– all for a $ 145. There was a clear lack of attention to detail. Every other bike store I’ve ever used has done a thorough cleaning of chain and sprockets in a general maintenance. Bob, the general manager of the store, explained that he was not responsible for the service area. I wanted to use a close, neighborhood bike shop but came away disappointed.

Excellent service! He staff here is awesomely friendly and not a hint of pretentiousness is to be detected like other bike shops in the area.
All too many times I’ve walked in to cycling shops as a novice rider without a massive spending budget to only be treated as second class by elitist, enthusiast types.
If that sounds like your experience in the past, visit polka dot jersey. These guys are super nice, super professional.
My frayed shifter cable was replaced for me while I waited and cost just over 20 $ and 20 minutes.
This is gonna be my go-​to cycle shop from now on — cheers guys!

A true neighborhood gem! I was riding along the lake and had a problem with a loose water bottle cage. I went in looking for a bolt and they said they wanted to come out and take a look. The mechanic then proceeded to change out the bolts I had for allen wrench compatible ones that he said you had better purchase on and were more reliable. He absolutely wouldn’t take money for it.
Then, we were riding by again and had a problem with our drum brake. Same story. They did a 10 minute walk through of the brake and did a bunch of testing. In the end, it was a manufacturing defect, so they helped us figure out how to mitigate for the ride home. Again, wouldn’t take a cent. Such great people.

Not a single bad thing to say. They will fight suppliers for you. They will stay late for you. Matt and co. will help you in every way possible. As someone else said, «They get it.» Matt Telmas is one of the best dudes in the entire international global worldsphere. (And of truckin’ course there’s bike parking!)

These guys get it. They care about bikes and those who ride them. Matt stayed an hour and a half after closing last night to get my degraded shifter working again so I could race cyclocross today. He and Bob also worked with me every step of the way in building up my bike. When unexpected issues with parts arose, they took care of it. Running a small business of any kind isn’t easy in the age of Amazon, but these guys are doing it right and for the right reasons.

Nice small bike/​repair shop with kind and helpful people.

My fiancé and I drove into a garage this morning with the bikes on the roof rack. It ripped his saddle off his bike. Sunday morning 9 am for a 10 am group ride start time. The only bike shop I knew open at this time was PDJ. I called up and Matt answered. I asked if they carried the particular saddle we had broken. Upon learning our situation he encouraged us to come and use a test saddle to get us through our ride knowing it wasn’t the same type we’d likely buy. He looked over my fiancé’s bike and slapped the test saddle on with a smile and genuine kindness and patience. He looked over my bike to make sure it was safe to ride, found the saddle rails were bent and spent 10 minutes bending it back and repairing it. All for zero payment and no purchase by us today. All with the utmost friendly attitude. This is incredibly uncommon these days and I would recommend this shop for their kind and knowledgable employees and service to anyone. It made our day and saved our ride!

I got a flat on Madrona and rolled into the shop for help with no money on me. Matt fixed my flat immediately and with only the promise that I would pay him when I got home. He’s a nice, great guy. Thanks Matt!

I’ve been in here a few times this year. Every time, Matt has been extremely helpful. There’s none of that stereotypical snobbery you run into sometimes in bike shops. Today he diagnosed a problem on my friends bike (at no charge) — and then quickly fixed a broken spoke on my bike and got us back on the road. I just wish I lived closer, this would be my «go to» bike shop. It’s also pretty amazing that they open at 8:00a on weekends. Cycling needs more shops like this.

I pulled a bike out of my closet today, and had the pleasure of dealing with Matt for some basic maintenance to get it back on the road. If I could give this 8 stars out of 5, I would. He is an exceptional business owner and person. I will happily take my bikes to his shop from here on out. I will tell everyone I know that needs bike repairs to get to Leschi for all their servicing needs. Couldn’t ask for more, top notch in ALL regards.

A total gem. These guys have high end knowledge without the snobbery and without the inflated prices.
They took time to explain and discuss options. Plus their location is ideal — easy parking or right along the lake on bike.
I took my Trek there but they have an eclectic mix of bikes they are servicing.
Happy to have them nearby.

Since the departure of George and Il Vecchio, this neighborhood has needed a good basic shop that can cater to anyone. Met Matt while dropping off some build parts for a friend’s bike, and found a shop that was not over loaded with glitzy over priced impulse items, but rather, necessities, service, and an honest personality. He built a bike for a friend, and was just down right good, including hangning on to parts, the old frame, etc. Bought some pieces that were not the cheapest, but let’s be honest here, if you are not shopping at the warehouse three letter brand, or, the massive chain bike store, you need to pay a little more for the LBS experience. Matt is a good guy, honest as the day is long. You can see that I shop other bike stores, and his store is now in my rotation!

Matt and the Polka Dot Jersey team are the BEST! I’ve been in the shop quite a bit – for tune-​ups, bike build, once-​over after a crash, etc. and have always found the service to be top-​notch! Matt takes the time to get to know his customers and always includes a personal touch when I stop by (asking about races, etc). I’ve always found his pricing to be fair/​honest and the service to be excellent. Matt really cares about the Seattle cycling community and he’s built a great team who feel the same way. Can’t rave enough about how much I love PDJ and always recommend them to my friends. Next time you’re in Leschi, make sure you swing by the shop!

Stopped in earlier to get a knocking noise eliminated. Matt found the cause, got it on a stand, and fixed the problem in about 15 minutes while I waited. Great service in a very convenient location.

This is a small friendly shop. They went way beyond my expectations to solve my problem and gave excellent advice. Definitely a place to go back to.

LOVE The Polka Dot Jersey! Thanks to Jay for fast, affordable tweaks to my brakes and Matt for a great conversation about how a bike fit can make my Soma nimble AND comfortable — even though others have said that was impossible — and give me specs that I can use to optimize fit for all my future bikes! Super-​happy that the crew at the bike shop closest to my house knows their stuff!

Nice shop, no muss no fuss. Did the winter overhaul, for $ 150 they stripped the bicycle down to the frame and cleaned and put it back together. I didn’t recognize the bicycle when I got it back, it looked new. But that’s cosmetic and 14 or so rides later and it looks like it used to. What’s really important is the work, and these guys did a great job, and they guarantee all the work. I say go there, support the little man.

I have both of my bikes serviced by Matt & team at the Polka Dot Jersey… after one tune up it was an easy decision to make this my primary shop. Matt takes his time and is obsessively thorough with EVERYTHING. Not to mention the location is awesome, right off of Lake Washington blvd. Whether you just need some new brake pads or are interested in a totally new machine, they will provide the best service and knowledgeable feedback every time. There is absolutely no attitude or pushy sales-​y crap here. I’m proud to support such an honest, local business.