The Joint Cooperative

Up until this point, I have had nothing but positive experiences with the medical marijuana process — from doctors to certain dispensary staff, they have all been professional and genuinely helpful in setting me up with the appropriate strains to assist in my medical needs. My first couple of visits at the Joint were very positive. The staff was helpful and assured me that if something didn’t work out or produce an effect that helped me, I could comeback and they’d set me up with something else no problem.
Last week, I went to pick up a cartridge of a blend that had really been working great for me. They were out and the staff told me they weren’t sure when they’d get it back in. As an alternative, they suggested a different type. I wasn’t thrilled but figured why not try? I was sold the cartridge and returned home. At home, I realized I had the same exact one — it was one I had purchased a while ago, didn’t like and had stopped using it. When the staff member sold me the cartridge, they never bothered to look at my buying history to make sure it was the best purchase for me.
I set the recently purchased, duplicate cartridge aside untouched until I had the time to go back to the dispensary. A week later I was able to stop in. I was told they couldn’t accept a cartridge back that had been clearly used. I told them I had no motivation to lie about whether I did or did not use it and that I hadn’t used it because I already owned that cartridge type and truly did NOT like it’s affect on me. The staff member kept insisting that the cartridge had been used. I get it, I’m sure plenty of people try to pull tricks to get free weed, what have you, but I am not that person. It’s not a money issue and it’s not a high issue, it’s a genuine medical treatment for me. Being accused of doing something that I didn’t do was extremely poor form. Not only did I leave the facility with no assistance in setting me up with something that I could use but I was accused of doing something I hadn’t done.
I am disappointed in the Joint. Their customer service is in great need of assistance and consistency not to mention how they communicate their policies to customers/​patients. To receive such a dramatic range of customer service — from courteous and helpful to unhelpful and accusatory — makes this a place I do not wish to patronage further. My understanding is that dispensaries for medical prescriptions are meant to assist people with their medical needs. This was the opposite experience for me at the Joint.
So now I’m left without a cartridge type that was really helping me and a character assault on top of it.

I can’t believe I never reviewed Join Co-​Op.
I mean, if you’re right here, that’s one thing. If you’re not, it’s not worth the travel.
Prices used to be way high here. Based on their current menu, it looks like they have gotten more in line with the emerging $ 10 across the board standard. Still a few $ 15 entries. Friends, consider yourselves dissuaded, no one in the city should ask this, it’s unreasonable. Maybe I’m living in the past, heh, or Fremont.
Last piece, the $ 10 special, granted, this was like a year ago, called «Corleone» (silly), had tons, and tons of seeds. Yeah, $ 15 for a super seedy experiment. I think not.
Folks here are nice enough. Still, probably won’t go back.
Thanks for listening!

Top shelf medicine been a patient since 2011 and The Joint never disappoints! They carry a wide variety of medibles; cannachews, mmj pills, and fubar chews are a few of my favorites. Also they carry chargeable vape pens and dank concentrates. There’s a daily special every day of the week and they always hook you up! Definitely one of the top collectives in the Seattle area.

This was the first access point I went to, ever. I had just received my first authorization nearby and went because it was right next door.
The check-​in process (and receptionist) was friendly. The place itself has a slick and attractive waiting area, no complaints there. However upon being called into the dispensary area I felt rushed. The budtender pointed out that this was usually the busiest day of the week. He told me to take my time; however his body language was saying the opposite. It being my first visit to a dispensary, I wanted to be able to ask some questions and be able to chat for a few. I felt like I couldn’t speak freely, both because I felt more than a bit rushed by him, but also because there was no separation between the bud room and the waiting couches. Just an open door – you were both visible and could be heard by anyone in the waiting area. I would’ve preferred a more private experience when purchasing my medicine. I only had to visit one other dispensary and had a much better experience, and intend to visit many more (and possibly review them).

This is the third place I’ve tried in Seattle. I was referred by a friend, who enjoys the «special deals» they have on various days of the week! Visited after shopping at the Saturday U District Market, so it was convenient. No problems with anything here! I’d go back again when I am in need and in the U District!

I like this place! Not a heavy duty smoker — once in awhile at a camping trip or two, have my authorization in hand and was checked in and treated wonderfully! Nice, easy on the eyes place, professional, classy and sedate in decoration. The gentleman behind the counter answered all my questions and I ended up purchasing a salve that works wonderfully on my injury.