The Foundation Group

My experience was not at all good. I own a rental house and wanted them to market and lease my house. They did not follow through on the things they said they would do, and did not even return phone calls or emails after our first meeting.

I just got done living in a unit managed by The Foundation Group, specifically Michael, and I couldnt have enjoyed it more. Maintenance gets done on time, questions answered quickly and accurately, anything that my roommate and I needed, it got done. If I ever need to rent again, I will be talking to Michael first.

If you ever want to hire a management company, please do background checks and reviews to alleviate some of the problems we had with hiring a company called «The Foundation Group» based out of Seattle. Fair warning to all, when you leave the trust to your business in the hands of «The Foundation Group», here’s what can and did go wrong for us.
The Foundation Group failed to collect a full month’s rent on time from a tenant they secured a new lease within their short 6 months of being hired by our company. A contract was put in their name as «landlord» and was never authorized or reviewed by the owner, and we had to hire a lawyer to correct this. They did take their full commission for this lease up front though. Here are some other issues we had with The Foundation Group:
Made promises to and discounted rent for tenants without authorization from
owner
Unresponsive to tenants, who had to call the owner (us!) as they could not get a
hold of The Foundation Group
Hired contractors at our expense, which were not budgeted, and without notice to
us
They deposited other peoples monies in our account and then made
withdrawals without explanation, leading only to confusion
Did not send timely Bank Statements and provided incomplete monthly
accounting records
Will not collect yearly rent increases from tenants when owner advises them of
tenant increases
Paid bills late, and didn’t pay some bills
Refused to turn over records and our money until they deducted extra
management fees and until we hired a lawyer to demand the file

The Foundation Group ruins perfectly good apartment buildings. Once our building was ran by TFGRE the vice president installed his kid sister as Super, the gounds became unruly, it took them weeks to fix any problem and their communication is terrible. Everybody speaks down to you, takes you for granted, and thinks that you work for them not the other way around. Before you move into another apartment make sure it is NOT managed by The Foundation Group.

Tremendous response and professionalism! Fantastic Apartment Management and they do commercial properties as well.
They definitely improved my bottom line with «green» improvements.