Sur La Table

The lady and Adam were very helpful and informative. The store has a lot of very cute home cooking supplies. It makes you wanna buy them all! Prices are little expensive but the location is very convenient for me. Ultimately, I came back here because the other Restaurant Store up north is super far and I remember the last time I came here everyone was super helpful and nice. I got almost everything I need and will come again this weekend to get my piping tips! This is what customer service should be!

I literally could spend hours here. I wish I just had all the money and a bigger kitchen because there really isn’t anything here that I can’t justify spending money on!
All locations are usually a little cramped but there’s also everything you can think of as well as a few more things you didn’t even think of to make life easier in the kitchen.
I’ve only bought a few items from them thus far and they’ve held up pretty well. I love their selection on knives and they sharpen them on site for $ 5 a blade which is a great deal. Overall I love this place for all that it is. Not the cheapest but from from the most expensive. You can always find strange things to make life easier. Which is great for me because I love life in the kitchen!

I’m writing this review because this location is just okay. Maybe because it is near Pike Place, I don’t receive the customer service I expect to receive from a Seattle-​based business. Often times, I can’t find someone to help me and wait in line at the register to ask a question. I did notice on my last visit that when I checked out they asked me who helped me (no one). So maybe this is their way of evaluating whether this is a problem.
On my last visit, my cashier was very nice but I noticed something odd: I, like most people who live in Seattle, brought my own bag. (A nice reusable/​washable bag that folds up and has a cute design BTW.) When asked if I wanted a bag, I said I had my own and placed it on the counter. The person at the register then put the receipt on top of my items and left them for me to bag myself. There was no mistake, I paused to make sure that the person wasn’t just slow in bagging my items. That’s right, they did NOT put my items into my bag as if they think that they only have to put items into their paper bags and don’t actually want to provide great customer service to customers who care about the environment by bringing their own bag.
If this were one of those cities that allowed stores to use plastic bags, I’d understand if a clerk didn’t know what to do with my reusable bag but this is Seattle. I guess next time, if I want a full customer experience that includes bagging my items, I’ll participate in the killing of trees and take one of their disposable paper bags.

A great place to find all of your kitchen/​cooking needs. You can even have a great cup of coffee, latte, espresso or cappuccino if you stop by the espresso maker, that is if a staff person is there to make it for you. The customer service has greatly improved from before; the previous staff members were atrocious and didn’t really know how to cater to customers.

One star due to their customer service department. I ordered an online gift card to be mailed as a birthday gift and used here in Seattle. During the ordering, they switched the recipient email from the one I designated (its question number two on their form) to my Paypal account… and never mentioned they switched it. Birthday came and went, no email. I looked like an idiot thanks to them… AND when I told Customer Service they messed up, they said it was a known issue with PayPal. I then asked to have them resend it, albeit late, and they wouldnt even do that. They said «If you have access to the email that we sent this gift card to, you can simply forward it to the recipient.» Ridiculously bad customer experience, and they couldnt have cared less about improving it. I WILL NOT SHOP THERE AGAIN.

Any chef or baker’s dream! They have everything you could dream of here & things that really don’t make sense that people buy (like «apple pie spice»…really?)
It’s pretty tiny, so if you have a lot of bags, don’t walk around in this store because changes are you’ll knock something over.
They have a lot of high end cooking appliances — but most come with warranties. They’re worth spending the money on. I haven’t personally bought anything from here (yet) because this was my first time being in here (even though i’ve lived in Washington almost my whole life) but i’ll definitely be back once i have more space & more need for cookware!
If you’re at pikes place, stop in! If you’re traveling or visiting, i don’t think it’ll be the easiest to carry about a huge pot made out of porcelain but it would totally be worth it.

I like this store, and typically, the people who work here are super helpful and friendly, but I feel compelled to write this review based on one bad customer experience I had. I was just buying a utensil I needed, and I got in line, which was kind of long. The cashier was busy chit-​chatting with a customer, which I did not appreciate; he was the only cashier. Finally, when it was my turn to pay, he smiled at me awkwardly and didn’t say a word to me as he scanned my item. He didn’t even tell me the total. I handed him my credit card, and he then asked for my ID. He took a look at it and started laughing for some reason. I asked him, «What’s so funny?» He didn’t say a thing. I felt really offended. And it was just a really awkward experience. I would probably shop here again, but hopefully that guy learns some manners.

I brought in a knife to be sharpened, and was really blown away by the quality of the work they did. It was just a cheapo 8″ Henckels chef’s knife, and I think it was sharper when I got it back from SLT than it was when I bought it new. I can slice through anything like it’s butter now.
And not only did they do a great job, they did it fast — 2 day turnaround, during the week between Christmas and New Year no less. I got a phone call letting me know if was ready for pickup. Nicely done.
The one downside is that it’s very touristy, and often very crowded. Not a huge deal, just kind of alarming because there’s not a lot of space to maneuver and I’m always afraid I’ll knock something over.

Made in China, Made in China, Made in China… Oh wait here is one item made in USA… Iron skillet. But this one and the next, and the next are all Made in China. Ok, here is one from France oh and one from Germany but 90%+ of their products are from China! The former Owner started this Company locally here in Seattle but not the Products. Look out for high prices with Made in China manufacturing and only one year warranties. Yes, there is a difference between ‘warranty’ & ‘guarantee’

So many little gadgets. I love all of the silicone cooking spatulas. The Seattle store is pretty small in size but they still seem to have it all. On this occasion I went in to buy a large stock pot. The staff was helpful and showed me all of the stock they had that would fit my needs. Good experience, I got something that meets my needs and does a few extra things. Now I can also steam veggies and use e pasta basket. They carry higher end stuff and despite the price tag I have always felt good about lifetime value of my new stuff.

I love this store far more than I should. I could spend a ridiculous amount of money here. I try to wait for the sales, particularly around black friday. They have everything, but not everything is good quality. It is great that if you order anything off the website, you can return it to the store. I ended up getting a rather expensive set of stainless steel cookware at a really good price and I am very happy with them. I’ve had them a year and they have held up really well, and once I got used to them, are much better than non-​stick, which has to be replaced regularly. This will be a lifetime set, I feel.

Cook’s paradise! Everything you could possibly want and I’m happy with everything I’ve purchased here including my paring knife, ramekins and pot and pan set. Prices are a little higher but there’s always sales and I’m very happy with the quality of my purchases.
The thing that sets Sur La Table apart is the customer service. They also have an excellent return policy here as long as you have the receipt. I called the day after I bought a ramekin to report it was damaged and they said bring it back, no questions asked I seriously had a sales associate search boxes and climb up and down ladders all over the store to find a $ 3 ramekin for me. When she didn’t find it, she returned my damaged one for store credit. They also happily made me coffee on a $ 1k coffee maker I couldn’t possibly afford but it’s a good strategy because I buy other, less than $ 1k products from them!
No cook’s trip to Pike Place is complete without Sur La Table!

This is a short review of a shopping experience at Sur La Table in Seattle.
I seldom write reviews for businesses that are not restaurants. But I do love shopping at Sur La Table. When I lived in San Francisco, a drop-​in at Sur La Table was always a mainstay of any visit to the Ferry Building.
Thus far, in Seattle, as I passed by, I had resisted the temptation to duck in and check it out. But today, I was heading to give Michou a try and when my brother and I spotted Sur La Table, we decided to duck in and take a peek
The staff was friendly and helpful. The store is chocked full of just about any cooking related device your heart could ever long for.
If there is any negative, it is the store is so jam packed with cooking utensil goodness, it can be a tight squeeze to navigate the shop.
We managed to find a few things to buy. The prices are relatively competitive. It has never really been a place for bargains but they also do not feel the need for an extreme markup. They offer premium and more affordable brands.
Overall, if you are into cooking gadgetry or just have a real need for some cooking utensils, Sur La Table in Seattle is a great place to shop. You will find just about anything you could possibly need or want. Plus, the staff is very friendly and helpful.

Like what others have already mentioned, I can spend hours here, despite how crowded this place gets. I’m not gonna lie, this place is a little pricey but if you sign up for their email newsletter, you hear about their sales and get a $ 10 coupon. Recently, the Cusineart immersion blender is on sale for for $ 27.99 (reg $ 55) so I may head over to grab one.
Other than that, I mainly come here to daydream of what I want in my future kitchen while going Pinterest crazy.

Great friendly staff. usually the price are fair and they are knowledgeable of all their products. whats really nice its so close to pike place, that you can buy your grocerieys and cooking tools all right there.

If you’re a kitchen gadget junkie like I am, this is the perfect place for you. Because it is the first one, the layout of the space is less than ideal, cramped even. However, I love walking through and dreaming of being able to wield all the gadgets in house. I like that they give knife demonstrations as well.

I tried to use a Visa gift card issued by my company. It took 20 minutes to checkout as they said they couldn’t verify if the card was good for the amount. Complained using the web site, manager contacted me but never followed through with sending me a response and something for my trouble.
Let me be clear, the staff were rude to me and the manager never replied to my email.

This store I first found back in the 90’s, and it’s one of my favorite places to visit. I love the selection of cool cooking toys. I could sit and dream for hours about what I might whip up with the beautiful pans, or chop with the beautiful knives. It is pricy, but they have great quality cookware.

I could spend hours, okay maybe a full day in this store. I WANT everything in this store, they’ve got every kind of kitchen gadget and then some. In multiple colors! Which makes me happy :-)
The quality of their products is great, but some things can be a bit pricey. Also, this location can feel a bit claustrophobic at times due to the small space and the pike place market traffic. Either way, I still want everything in here!

Why have I never been to a Sur La Table before! This place is pretty great, even if it is a chain. The store is stocked to the brim with cooking supplies of all sorts, and the employees are very nice. There is a sizable clearance section and they even had additional 20% off all clearance on occasions! Not sure how frequent the sales are, but if you can, go during sales and you can find some sweet deals, especially for the small knick knacks (measuring cups, placemats, etc.) I managed to get their Sur La Table skillets (9″ and 11″) for $ 30 for two. What a great deal!
My only issue is that since the store is kind of on the small side, the store seems a bit cluttered, as if there’s too much stuff. It looks like someone hoarded a bunch of stuff in the store. I guess it’s not their fault since the store is so small, but just be warned in case it feels overwhelming when stepping in.
I love the Cuisinart selections here. They have all these cute bright colors for their appliances. I picked up a hand blender that was bright purple. Love it!
If you give them your email you can get a $ 10 coupon in your inbox sometime, which is very useful since Sur La Table is not super cheap.