Puget Sound Moving

Puget Sound Moving sets the bar when it comes to all aspects in helping with your move, from planning your move, helping with different storage solutions, packing your belongings safely and efficiently, and most of all the moving. They are the Platinum standard when it comes to moving. Even the boxes and packing supplies that they use were far superior to the stuff I got at Home Depot and Public Storage. These folks are the best!
The packed up my 4br house and moved it into storage in less than a day (including disassembling and wrapping furniture), something that would have taken me at least a week to do. Then when it was time to move into our new home, they moved us in, got the furniture re assembled and done before 4pm! Not only were they lightning quick, but they were also very very caring and careful with all my belongings.
If you are considering using a moving company, don’t hesitate to use Puget Sound Moving… they really will help ease the stress of moving!

I used Puget Sound Movers in June 2015. The team was nice, polite but really small guys. Two really struggled to move furniture. A few of them only spoke Spanish making communication difficult (I had some «DO NOT PACK») signs in English that ended up getting packed. The team had to be watched closely because they missed some closets. I had to ask them to go back and pack them. It cost more than I was quoted. The most surprising lack of professionalism occurred was when I called to follow up with the debris pick up I scheduled. The team never showed and when I called the office a very rude receptionist put the phone down and said in a nasty tone,” I don’t know who the f*&k this is.” The owner got on the phone, apologized for the debris not getting picked up and stated «I don’t know what happened. It is on the schedule. «He told me he would find out and call me back. No surprise he never called me back. Expensive service, poorly managed, team nice but needed to be watched closely. Would not recommend these movers.

Very professional and courteous, they fielded our questions completely beforehand and that was one of the factors we went with Puget Sound Moving. We had a small job — a move across town and we knew likely it would not be very profitable. Other well known companies weren’t very enthusiastic about it and one (B&Z moving) even just ignored our inquiries to set up a time because it was too small a job.
It came down to 2 – 3 companies and we went with Puget Sound Moving because they were very responsive to our needs. I’ve always felt companies with great customer service will tend to smaller jobs like they do with bigger jobs. If you can’t do a smaller job right, how can you be trusted with bigger jobs?
We’ve done some moves in our lifetime and it goes without saying that no move is ever 100% perfect. Something always goes wrong (items lost, items damaged, scheduling mixup, etc). History proves it for us.
This move was no exception. On the weekend day of the move, the moving truck got into an accident on I-​5 and weren’t able to make it. However, Puget Sound Moving called and us and offered to get another mover to do the move on that day or we could do the move the next day at a discount.
Even though it cost us a working day (vacation days) and some child care issues, we were able to do the next day move and were not disappointed. The moving crew did a fabulous job with minimal damage or issues in the actual move. The only issue was I got a bill that charged one extra hour. I made this known and Puget Sound Moving promptly credited me — even before they cashed my original check.
All in all, things were not perfect and like I noted we didn’t expect perfect, we just expected satisfaction from a great professional service — and we got it.
I would use Puget Sound Moving again — even for a bigger move.

We used Puget Sound Moving for a 2 stage move over a 1 week period. Our office was transitioning. One of the best things I can say was about the movers themselves, very courteous & professional. Everything was wrapped and boxed in a timely fashion. Our new location has two steep sets of stairs so I was prepared to pay more than the estimate because of longer labor time, pleasantly surprised how quickly they got it all done. If I ever need to move again, I would definatly use Puget Sound Moving.

I have used the company on two different occasions and I have to say that both times the service was wonderful. I had to make two stops for both moves and it wasn’t a problem. They make sure everything is wrapped properly so as not to cause any damage. I highly recommend!

The service was quite good, but unexpectedly expensive.
I had a somewhat complicated two-​stage move involving an intermediate storage.
Originally I communicated with them over email and phone and got an estimate $ 1200-​$ 1400 for the whole move (without onsite survey). A got another written estimate from their competitor (who did an onsite survey) of ~$ 1100, but the competitor couldn’t make it the day I wanted, so I decided to go with PS Moving.
So, long story short, the final bill was $ 2400, which is almost 2x of what they told me over phone after looking at the list of my goods.
And by the way, I packed all the boxes myself.
What’s even more disappointing, later I discovered that the invoice for the second part of the move mentioned a rate for a team of 3 movers, whereas in fact they were only two.
Anyway, I have a feeling like I was tricked somehow. I guess I should have chosen their competitor with a written estimate based on the onsite survey. Will do so next time.
On the positive side, these guys worked very professionally, I should give them this credit. They brought a king-​size mattress through a tiny door to the second floor, which was quite impressive.

We’ve used this company twice over the past year, one large move (6 bdr house to 4) team of 5 and a medium (4 bdr to 3 apt 3^rd floor no elevator!) team of 3. The movers were courteous and WORKED HARD! They never slacked off and even though I thought they must be exhausted, they worked hard and expediently the whole entire day with smiles on their faces! Furniture was double wrapped in blankets and then in plastic — never any damage. And the prices were always very reasonable. –I recommend these guys to everyone that asks!

The work was done well and expedient, and the guys were polite and professional. We had an issue with billing. We booked the 3 man rate, only 2 men showed up and the bill was higher. When i raised concern with the owner he fixed it promptly.

Very disappointed in this service.
Booked for a weekend between 8−9am.
The movers came late. Once they arrived we reviewed the contract. Some interesting hidden costs. 1 hour travel time is tacked on. So automatic $ 139 fee out of nowhere.
Then a minimum 4 hour fee.
Called the agent, they insisted they communicated this to me.
My move at most will take 2 hours which their crew also mentioned, so I guess I must have missed that requirement.
Their email confirmation only stated the time and «flat» rate of $ 139/​hour, with none of these extra costs and minimum time mentioned.
The explanation was the weekends have this charge… in that case I would have booked a weekday.
I cancelled their service and found another mover that is coming same day at $ 100 per hour, no surprise travel fee and minimum of 2 hours for the weekend.

We had the best moving experience from this company and their crew. Before this move my family moved from Georgia to Washington State with a well-​known National company who did not cover or take good care of our furniture. We had a really bad experience and did not expect to have so many items with scratches, dents and broken and so many lost boxes. With the Puget Sound Moving I was very concerned about this move due to our last experience. I called several places to determine who to use and of course ran them through a long list of detailed questions. At the end I received the answers I was looking for on the phone but still concerned about the move. Even calling several times 2 weeks out to make sure they were coming on the date requested and earlier start time requested. On the morning of the move the movers arrived on time with a great crew who took care of the furniture, wrapped them in blankets and laid down carpet since it was raining that day. All items not in a box of furniture were wrapped no matter how small. I did not have time to get mattress covers but they had them and wrapped all mattresses for me which was a big to me. I did not have anything broken or scratched and all my items were moved into the new place in the same condition and reassembled. This crew was very professional and always in touch with me during the move asking questions and on top of my needs. I know we will be moving in a few years again and I will call them back to do the move. Wow, this company really did what they said they would do over the phone, no lip service here.

We hired Puget Sound Moving company to do a last minute full service (packing, moving, etc) move on our home in bellevue and we could not have been happier. These guys were fast, thorough, professional and friendly. They really made a nightmare of a day easier than we could have ever imagined. Plus, their quote was LESS than the other 4 companies we priced. I could not recommend these guys more. The best experience!

This company by far exceeded my expectations. This was my first time hiring professional movers and after hearing some less than stellar stories from friends about their experiences with movers, I was a little scared. I didn’t need to be, Daryl and his crew were wonderful! They showed up on time, worked hard and got the job done in the estimated 2 hours I was given when I called. They were also extremely polite and professional.
Colette in the office was also wonderful. She answered all my questions and was very courteous and professional. If I need to move again I will definitely use this company again! And a huge shout out to Daryl, his crew and Colette!

Jamie from PSM contacted me after my previous review and we agreed to a refund of some of the unexpected charge.

The movers themselves were good guys. They worked hard and while there was some «messing around» it was a hot and long day so we were totally fine with them blowing off a little steam. For the most part they were careful though towards the end of the packing/​loading you could tell they were not being quite as careful. Unfortunately this lead to some damage to a few of our furniture pieces.
I originally had a few paragraphs here about how we had a hard time trying to place a claim against the insurance we had purchased… I’ve come back to Unilocal to edit my review after receiving a letter from the owner of Puget Sound Moving. He was made aware of our dissatisfaction with the post-​move support and contacted me directly, via mail in order to rectify it. His letter was very open and honest, two traits you see rarely today and almost never from moving companies. It was his level of understanding, compassion and his drive to resolve the issue, no matter what is what has caused me to come back and re-​rate the company and rewrite my reviews.
So to summarize. Very good, inexpensive moving company. These guys will get it done. IF you DO have an issue, definitely try and reach out to the owner. The guy really does want to make sure each customers experience is a solid as possible. I’d definitely recommend them and will use them again.

Highest recommendations and THANKS! The company is very professional, thorough, efficient and on top of it all… they are really NICE, too Everyone I dealt with (Dave-​estimator; Shawn-​manager; and all of the movers) were amazing! Special recognition to IVAN, the LEAD for the actual move… he was EXCELLENT! He is a very hard worker, exemplarary leader, and amazing organizer. Grade A+, 5 stars, and anything else that describes superior Customer satisfaction.

We have now used Puget Sound Movers for our last three moves — from Madrona to West Seattle, from West Seattle into a temporary apartment, from the apt into a house on Capitol Hill.
I definitely recommend them. The account folks and dispatchers are courteous and responsive; the moving crews are efficient but also willing to listen and help as the process unfolds. They also know how to get furniture in and out of tight passageways (even hoisting onto balconies to get large pieces into second floor)!
We also appreciated their willingness to make sure we were satisfied in correcting a mistake.
We particularly want to give kudos to Freddy (driver) and his crew.

I had a great experience with Puget Sound Movers. They were professional from the very first conversation I had with them — very up front with the fees, arrived on time and took great care of my belongings. The crew was very courteous — They made sure to shrink wrap & pad all the furniture adn even help me move some things around on the property that needed to be shifted before we left the house.
They even made it a point to watch out for my low hanging trees as they backed down my long driveway with their big truck. I would recommend them with no reservations!

I’ve tried to move «on the cheap,» and it’s really not worth it. If you use your friends, you eventually lose them :-) If you use the lowest-​priced movers, you get stuff broken and mishandled. Which is all to say that I couldn’t be happier with PS Moving!
Special shout-​out to Johan and his crew. I’ve never had a move so smooth and confidence-​instilling. They wrapped everything fragile to the Nth degree and just approached everything with an air of competency.
And Johan could really maneuver that big moving truck! When the manager at the condo from which I was moving asked him to put the truck as close to a wall as possible, Johan put it, in the manager’s words, «closer than anyone I’ve ever seen.» When we got near my house, I told Johan that the best access was through an alley, but previous movers didn’t want to try the tight fit. Not only did he get the truck perfectly placed, he did so backing up!
PS Moving has some things in storage that I now want delivered. I requested Johan and his crew.
Hopefully I won’t ever have to move again, but if I do, I’ll use them again.

These guys were great.
They showed up on time, worked very quickly, got our goods loaded and moved to our new house, then unloaded them and placed them exactly where we wanted. They even moved a couple of large pieces a couple of times until they were sure we were happy with their placement.
Total time to move a large, three-​bedroom apartment into a three-​bedroom home was well under eight hours.
We purchased the extra insurance but never needed to claim anything, as nothing was damaged. The care they took was very much appreciated.
Although we’re not planning to move again until it’s time to move into the nursing home, I’d use them again — and recommend them — without hesitation!

Very professional and courteous. We used them to move from Renton to Maple Valley. They arrived on time, didn’t waste time getting stuff on the truck, and everything arrived at our destination as it should. Our belongings were treated with care and they didnt try to rip me off by dragging out the time… all I can ask for!
Not only will I use them again, I will refer them to my friends for their moving needs.