O’Neill Plumbing

BEWARE! I will never use this company. I have several properties and O’Neill Plumbing is going on the «DO NOT CALL» ever list. $ 644.88 to fix a leaking faucet. Seriously, $ 500.00 for 2 hours of labor and that did not even include a guarantee for the work. $ 88.00 for the faucet. I would not recommend this company.

Absolutely stellar! I have a vintage 1925 house with lots of vintage plumbing, including a laundry faucet that fell apart in my hands while I was turning off the water. Excellent telephone customer service, appointment scheduling, assistance for dealing with the problem in the meantime, price quotes for service rates. Service person was wonderful, on time, actually liked cranky old house plumbing issues, fixed my problem, gave advice for possible future issues, and billed an extremely reasonable amount.

Called last nite around 8:30 or so as our hot water heater would not stop beeping… A plumber called fairly quickly but after a few minutes of us telling him what was wrong he told us he couldn’t come till morning … Like really dude? The beeping was driving us nuts and we didn’t know what was wrong. We then called Beacon plumbing…(yes Marshawn Lynch). One of their plumbers called us right away and asked me to text him pictures of our water heater… So when he got the pictures he has us look under the water heater pan and feel around. We found a white alarm box with a battery (water sensor). We were able to take battery out and stop beeping !! We will monitor our water heater for the next few days but the other plumber from Beacons didn’t hesitate to help us!
Really bad customer service from Oneil plumbing

We called Oneil to get an estimate to replace our shower. They Came out and looked at the shower and determined that the problem that we had was with water year. He charged us for the visit and promised us a quote. Three weeks after he came we heard nothing. Just another example of a contract with no follow through.

We called O’Neill for a second opinion when another plumber indicated that repairing our main sewer line to the street would require about $ 17,000 of excavation and pipe replacement because the line had been invaded by roots. This was supported by a video of the line. I grew up in West Seattle, and O’Neills had been a staple there since the early 1900s.
They sent a young man and young woman who asked to do another video to do their own analysis. As it turned out, the original video was not even of our line, but evidently one that was copied from another much worse situation. They cleaned the line and gave us a treatment to use periodically and we never had a problem with it again. They saved us enough money for a nice Caribbean cruise, and then some.

A friend staying was staying in our house while we were out of town for an extended period of time. She noticed that our basement tub looked as if there was some sewage that came up from the pipe. I knew this was very likely just due to the tub being unused for quite a while, but she insisted we call a plumber.
We called O’Neill plumbing to come out on a non-​emergency visit to check the basement tub for issues. They had availability the next day, between 10 and 12.
The plumber didn’t show up until around 2pm. He said he’d give us a break on price, so the $ 275 price tag is apparently discounted in some way. Seems dubious.
He was there for about half an hour and said there wasn’t any problem with the drain, just to run the water more often. He looked and said there might be some maintenance needed later to the main drain line. He also replaced a few parts on the tub drain while he was there that weren’t strictly needed. I think he just wanted to have something to show for showing up.
Total time in our home was less than an hour, which was why the $ 275 bill was such a surprise (almost all of that being labor).

O’Neill’s provides fast, accurate diagnoses.
Yesterday, I noticed the start of a plumbing problem. This morning, I called O’Neill Plumbing. Tyler came out and found the problem — the discharge pipe from the sump pump had broken. Tyler would have been able to fix it (by replacing the pipe with an identical part), except that the original installer made a mistake. (The broken piece was glued into the pump.)
Tyler’s diagnosis was clear. At noon, I called the builder and explained the problem. The builder understood immediately, and worked with the original installer to fix the problem the same afternoon.
So my plumbing problem was fixed, before my wife had a chance to get home from work. I had no warranty hassles, and I am a happy customer.

I am so happy.
18 months ago I moved to Burien. I called this plumbing company to clean a clogged drain and cap a water line. The price was outrageous and the work did not last. When I asked about my toilets, they told me they were old and OEM parts impossible to find and they could replace my toilets for $ 700 each. The drain is plugged up again after a year.
What a contrast with John Keigley of O’Neill. He quickly opened the drain and I think it will stay unclogged this time. He had no hesitation replacing the plumbing in our toilets. He had to make a second trip in order to use the OEM parts.
O’Neill was recommended by a neighbor. I will call them next time I have a plumbing issue.

Thanks Tim. 8am appointment was right on time, assessed the problem, fixed it and was on his way.
Really appreciate the speedy response.
Cheers!

It’s one of the worst sights when your plumbing fails. O’Neill Plumbing provided great service. They solved multiple problems fairly quick. The staff is friendly and they are happy to describe how to prevent further problems.
I would gladly recommend their service.

They Installed a new kitchen faucet and new garbage disposal, which I provided. Also replaced all existing rigid plastic piping to flexible plastic piping under the sink so that the disposal could be moved from the right side to the left. A fitting for an InstaHot dispenser was also installed.
I made the appointment online and it was easy to set up. Response time was quick. The work I wanted done wasn’t an emergency, so having to schedule it a week out was no problem. The overall job went very well. Steve arrived on time. He knew exactly what needed to be done and went right to work. The area was nicely prepared to avoid any scratches, etc., to our newly-​finished hardwood floors. The job took a total of two hours to complete and the work area was left nice and clean. No problems thus far with the installation, so I am very happy with the work.

O’Neill Plumbing great fast service and very professional tech. who knew his business. I will call O’Neill again for plumbing service.

Fantastic service. They are prompt, professional, and friendly. They are honest and charged me fairly and even rounded their second ½ hour down to 15 minutes. I paid on the spot for a job well done.
Before them, I went through one plumber who wasn’t sure what the issue could be and never called to come back out to the site as he said, then another plumber was a no-​show twice, a third plumber changed his rate after arriving, and a fourth plumber started his first appointment of the day way too late in the day for me to wait and still make it to work by lunch time. O’neill diagnosed the issue as a simple one compared to the others, got it right, fixed it in 15 minutes, and had time to fix another issue with my dishwasher drain.
Highly recommend them, thank you.

First off, I don’t know why there are two O’Neill plumbing companies listed in Seattle that go eventually to the same webpage but they have different addresses.
Secondly, we worked with O’Neill as a subcontractor hired by our furnace installation company. As such I wasn’t involved in negotiating the price.
Lastly, my review is A-​Ok because the quality is decent though the interactions were strained and less than stellar. They were replacing all the horizontal pipes in our old house, which was quoted as a one day job.
Before they sent a quote to the project manger, they stopped by the house and talked to us. I told them what we expected and wanted. They were receptive and everything seemed peachy.
On the day of the installation, somehow we got a plumber that was on the grumpy side. That is, he reluctantly answered questions, didn’t really want to listen to what we had talked about with the project lead, and was not very open. I like to assume he was busy. On the other hand he also told me that frankly he works for the contracting company and not for me, the owner.
We asked if they could rotate the already disconnected and emptied water tank. They gave us a quote that was around $ 300 which I felt was on the high end. The furnace folks, almost did it themselves for free because they are nice folks :).
After the water was reconnected, the residue on the pipes had gone up the faucets and the kitchen faucet was unusable. They dealt with this very professionally in the sense that the project manager said go ahead and change it. Before calling the project manager I asked the plumber on site if we will be charged for this and he said (in an ironic tone) «well I can leave you with it here open and we can figure out in the next couple of days if you prefer, or I can change it now and figure out where it’s charged later».
All in all, the plumbing seems to be holding on fine (6 months post installation). The pipes were laid out nicely with good attachments. I do wish it was so much our interactions didn’t involve so much reluctance but I guess such is life.

I’ve hired O’neill four times now for minor plumbing issues in my house. They’re super expensive, but always fixed my problem, and given me free (well, included) advice on how to avoid problems in the future.

Just a quick nod of appreciation to John from O’Neill, who showed up this morning on time and corrected some previously shoddy work on an upstairs toilet that had been leaking (thanks to the cheap-​o home flippers). He was very professional and courteous and worked quickly, diagnosing the problem, fixing it, and getting back on his way. I had actually thought to try to repair the issue myself, but started to count the hours it might take me to try to remove a toilet a toilet and re-​secure it — that effort alone would probably have taken days; John accomplished that part of the job in minutes.
BTW I used O’Neill after having called Quality Plumbing, but the numb nut at Quality told me that she didn’t think we’d be «a good fit» (she actually said that) because she was flummoxed trying to spell my first name (hint: it’s been around since before the middle ages).

Two thumbs up! Great work, reasonable prices, courteous, trustworthy. We always call O’Neill when we have a plumbing issue and they never disappoint. Recently, we had them install all new plumbing, so we thought we might not need them too much in the future. Still, a recent broken pipe caused by cold weather had us calling them again. They didn’t get every piece of this job fixed right the first time, so they came back out and made everything right without charging for the second visit. I love these guys because I know I can trust them to do it right or make it right, and to charge me reasonable prices in the process. Gabe did a great job for us! Thanks so much!

Fantastic work. They were fast, did everything exactly as they said they would.
They were efficient, addressed only what needed to be fixed, and they came in at a very reasonable price!

Fantastic customer service from Kevin. Fantastic enough for me to sign up to Unilocal about it. I was recently hosed by another plumbing company and could have possibly spent $ 5000 for nothing. Kevin was honest and didn’t try to sell me services I didn’t need. I will be calling O’Neill for any plumbing issues from here on out.

Fast, efficient. Quoted me for a 4 hour job but got done in 2 hours. It came in less than what I expected. Their rates are good. I got a quote from another competitor and O’neill’s was significantly less, plus he did great service.
I had to score a 3 because they couldn’t get to my job right away due to the availability of resources (skills needed to do the job). We had to wait a couple of days so my renters were inconvenienced. Overall, I will always call them from now on.