Lola Pop

I will second the other reviewer’s comments about how crazy the proprietress is. A friend and I visited this boutique today. We’d been in the store for less than a minute when the proprietress approached us and asked, «Are you going to buy it?,» referring to the earrings we were looking at. I told her I wasn’t planning to buy them. She then made a grandiose gesture toward the door. I told her I didn’t understand. She said, «Please leave. I’m eating.» We were so stunned that we were essentially kicked out of a boutique for no reason other than the owner was eating. If she needed to eat in solitude, she should have closed her shop. And this on Small Business Saturday! I immediately went across the street and spent $ 130 with the lovely folks at Show Pony. Do not bother with this crazy person. She shouldn’t be in contact with the public.

This is a relatively new store at Alderwood Mall. It is absolutely excitement-​overload inside!!! Great for kids and even adults! I had so much fun checking out their different kinds of candies and chocolates and more rare types of sweets imported from elsewhere. Their store is nicely decorated and well organized. Their pricing is about 10−30% more than original price tho.

For my birthday today my mom and niece and I toured the Pike Place Market, rode the Big Wheel and then made our way to Freemont to shop. It was a lovely day and we wanted to squeeze one more shop in on our way back to the car… we spotted Lola Pop. To our surprise the door was locked with a note instructing us to knock. We did so and seconds later this woman popped out of next door and opened it for us. She was not welcoming and barely corgial. We entered and began to look at all the merchandise. This grumpy lady proceeded to tell us we had to buy something «because I am not a museum». I was so taken aback by her statement (and tone) I stopped and asked her if she was serious? She said very. My mom spoke up and said with attitude like that, we would take our money elsewhere. Again I was shocked at the blatten rudeness. I asked how did she know we would not buy; her reply «I could just tell» Which was odd since all three of us had shopping bags in our hands!!! As we were leaving she started to clap and shoo us out (we aren’t cattle!!!) she darn near stepped on my niece’s foot in her haste to get us out of her store. I am still in shock at the encounter and sadly this is how we ended our visit to Seattle. Unfortunately because of this experience, my family has no desire to visit Freemont again. Simply unbelievable!!!

What a lovely store, and the French proprietress is a hoot: sassy, funny, beautiful. The clothing is comfortable, beautiful, colorful and unusual. This is a great place to find unusual gifts for yourself or for your friends, daughters or mothers. I was horrified by the reviewer who indicated that we all could buy things cheaper on-​line. Do we REALLY want to live in a world without shops like this? I don’t think so!

This is one of my favorite boutiques in Seattle. I shop there quite a bit and appreciate the quality and uniqueness of the clothes, as well as the owner’s expert style advice and attention to detail. I get a lot of complements on clothes I bought at Lola Pop. They last and never go out of style.

Went there today (Saturday) at around 1. Door locked. No sign. Do they even want my business? Went back an hour later and the door was still locked, so it wasn’t like they just left for a minute. What is up with this place?

DO NOT SHOP HERE — DISHONEST AND COMPLETELY RUDE SERVICE.
I have made every good faith effort to get in touch with the owner of the store before posting this review, but to no avail. I am also planning to file a complaint with the Better Business Bureau and others. UGH.
The short version is that I went in looking for a pair of boots last Saturday evening. Her staff member, Dina, assisted me, and while I found a pair I liked, I wanted to get my partner’s opinion on them before making the purchase, so I asked the store’s Sunday hours. Dina told me just to buy them, take them home, see what he thought, and I «could always just bring them back.» I thought that would be more convenient for my partner, so I did so. I ended up deciding they weren’t the pair for me, so I fished out the receipt only to find that it said they could be returned for in-​store credit only. This policy was stated only on the carbon copy receipt, not the credit card receipt. Dina had swiped my credit card and had me sign for the purchase before giving me this separate carbon paper receipt. Moreover, her repeated statements about bringing the boots back had indicated a conventional return policy. It is absolutely fine if a store has an «in-​store credit only» return policy, but staff should be completely up-​front about this with customers, especially when the customer is undecided on a significant purchase.
When I went in the next day to discuss the matter with her, she was immediately defensive — frankly, indicating to me that she knew she’d done something dishonest — and then proceeded to be exceedingly rude to me and to my partner (he was with me because we were running errands together). She was condescending, dismissive, and just plain snobby, suggesting that perhaps I just wasn’t of a caliber to be shopping there in the first place. She still offered the in-​store credit, but honestly, who would want $ 300+ credit at a shop that she felt swindled her, and moreover whose staff was so incredibly rude to a new customer? I am new to the neighborhood and love supporting local businesses, but after my interaction with Dina, I would never shop there again and I would advise my friends against it, too.
I just wanted to get this information to the owner, because I can’t imagine it’s how she wants her store to be run, nor how she treats customers when she herself is in the store. (Though other reviews are now leading me to think otherwise, unfortunately.) Dina was the one who told me I could speak to the owner by either calling and leaving a message (I have tried twice) or stopping by the store again on one of the owner’s days, Monday and Tuesday. I stopped in both evenings, only to find the store closed, so (no surprise) it appears Dina was not being forthright about that information either.
You can’t be a high-​end retailer and treat customers in this way and actually expect them to return. You also shouldn’t operate your purportedly «high-​end» business in such a dishonest manner. And seriously, how does this shop represent the Fremont community? Poorly, end of story. I am never shopping here again, and I look forward to telling all of my friends and their moms and sisters etc. not to do so either. What a waste of good Fremont retail space.

I bought two pairs of shoes from here but the owner is quite rude and the prices are just not worth it. You can find the same items online for a ¹⁄₃ less.

Muriel sells hard-​to-​find French brands that are absolutely gorgeous. She has excellent taste. The mark up is pretty high though. Definitely worth checking out, particularly the sale racks!

I love Lola Pop!
I’m French and it’s not easy for me to find clothes I like in Seattle, so i’m very thankful for this store (even though I can’t buy as much as I would like!)
First, their shoe selection is amazing, it’s the only place in Seattle you’ll find Repettos (my favorites) and they also carry other european lines of really good quality leather shoes.
You’ll also find a great selection of dresses, sweaters, coats, scarfs etc. Some lines are quite expensive, but the owner just brough in some new brands from Barcelona & Paris that are more reasonable and look adorable.
Yes, this is no H&M price, but i’d rather have a few of these clothes that will last for years than 15 cheap made in China items that i’ll only like for a season (at most).
Personally, I think Muriel, the owner is a lot of fun! Some people complain she’s rude, but I think they’re just not used to the French way, and how direct we are, and this is a real French store ;)

Lola Pop is fine.
Small selection, though.

I LOVE to support local businesses. Especially those owned by women. So I used to go into Lola Pop often. I’d even take clients there when I was working as a personal shopper. The owner of this shop has got to be the nastiest woman I’ve encountered in a retail experience. I had a store credit for $ 100. My wallet was stollen while on a trip to California. I called Lola Pop to tell them what happen, and try and find record of my store credit. The shop girls would kindly take my message, and claim to pass it along to the owner. I would receive phone calls from the shop attendants, thinking it was in regards to my lost credit. No. Every call was to solicit me to come into their boutique for the latest arrivals or mark-​downs. I tried multiple times to get in touch w/​the owner, who issued the store credit to me herself, and never got any follow up. I went to Lola Pop, and this time the owner was there. I was relieved that I could finally get this matter taken care of directly w/​her. When I told her what happen, she simply told me ‘her store credits are like cash, and just like the cash in my wallet was gone… so was my store credit’. and ‘it’s likely that whoever stole your wallet, has already come here and cashed it in’. She remembered issuing me the credit, even recounting the item returned. I thought surely a business owner keeps receipts of credits issued and redeemed. She insisted she didn’t have any record. She refused to help me further, told me I was making a scene in her shop in front of other customers, and asked me to LEAVE! One other customer, who I did not know, left w/​me, and told me «I’m a small business owner, and I would NEVER treat a customer so poorly». I will never step foot in her shop ever again. I tell all of my clients about this experience so they don’t support her shop. And I hope she goes out of business.

I was walking by one day and saw a cute lace skirt in the window. It had a vintage look (in other words, looked a bit worn) that I liked. I asked if it came in my size, and the saleswoman (owner?) told me the one in the window was the only one she had, but that it was my size. I’m a size zero. The skirt was a size ten. She insisted that this was European sizing and it would fit me. I tried it on. It fit like a size ten, meaning it fell to the floor as soon as I zipped it up and let go. The lady asked if I wanted some tights to try on with it, and seemed surprised and/​or doubtful when I said it didn’t fit. I was already chuckling to myself, but the funniest moment was yet to come when I looked at the price tag: $ 800! I inspected the skirt more closely, wondering what about it justified the price, and found that some of the stitching was already coming unraveled. This was a standard straight skirt, the type that I sewed in the 80s while learning to sew. Granted, I wouldn’t try my hand at cream-​colored lace, but seriously. Seriously. It was a good way of reminding myself that astronomical prices don’t necessarily indicate high quality or sincere service.

Love Lola Pop. The name is as cute as the store. The owner Muriel is fantastic, she has such a great eye for fashion. I have about 5 pairs of shoes from this store, all are my favorites. I only wish they had a larger selection! Thanks Muriel.

I finally gave Lola Pop a fresh chance after being treated incredibly rudely there five years ago. Nothing has changed, and it may have gotten worse. Things seemed to go pretty well until I decided against a pair of shoes, and then dared to politely decline giving the owner my email address. She insisted again and again until I said more firmly that I really was not interested, at which point she declared angrily that she didn’t like my attitude, and actually said «Get out of my store.» I’m not surprised to find many reviews here with similar experiences. That woman is flat-​out crazy and her store should not be patronized.

I can’t help myself!
I love love this shop. I bought a pair of beautiful Italian imported boots their that are one of a kind, and a dress as well. Needless to say I will not be paying rent this month! jk
It is a very cute boutique and the owner carries the ambience as I believe she is French and does most her imports from Italy and France.
I give it a 4 star because it is soo expensive. Wow. But you are not going to find dresses and shoes like this anywhere… unless you go abroad. Check it out. Beautiful imports.

I have been shopping here for about 5 years now, and every time am blown away. The store feels like your shopping in someones personal closet with amazingly beautiful, unique clothing. The owner is French and does all her shopping in France and Italy, bring back eclectic, but always sophisticated and beautifully made clothing
The owner has exquisite taste (obviously) and will help you put amazing new outfits together that also can be Incorporated into your existing wardrobe. Which is nice when select items can be pricey. Her sales are noteworthy though, where you can find tons of items that are 50 or even 60% off. Come here of timeless beautiful clothing you can only otherwise get in Europe.

I rolled into this place to check it out, and totally felt like Julia Roberts in «Pretty Woman» — not that I looked like a hooker, but I guess I was dressed to casually to warrant any real service (jeans & a hoodie does not cut it here).
I was promptly ignored, and even glanced at suspiciously while I perused the racks, only to find that the average price for a dress was around $ 350, with shoes running at about the same price.
Good lord, Lola Pop — Yes, your clothes are beautiful and I know you’re hawking «fashion», but this isn’t Paris, it’s Fremont. I will never understand where the women come from that buy clothes for more than 5x what they’re worth, but I am reluctant to believe they live in our neighborhood (or maybe they just have HUGE credit card debt??).
In any case, I’m tempted to get dressed in my best and try it again, just to see if I get treated any differently… maybe carrying a huge wad of cash just so I can wave it in their face and say NO THANKS as I walk out the door.

I have purchased 5? no, 7 pairs of shoes from this store and I love them every time I wear them.
Every time I wear them I’m showered with compliments and I’ve never seen anyone else wearing even 1 of the pairs purchased.
Muriel is a genius. she has her finger on the pulse, baby. And she sells her shoes like a fine wineseller would sell wines. She knows the stories of the designers, she understands the structure of the shoes, she rules. AND she started the business from scratch with money she saved. So you get to support a local business person AND you get to wear fabulous shoes and accessories. Win win.

Cute cute stuff & so much more than a shoe store. The owner has expanded & has been including more clothing separates & jewelry. Sales are great, though quantities are definitely limited. Can’t go too often or I would spend way too much $$. Down side is location — if you don’t live in walking distance (it’s in Fremont) or if you aren’t already parked nearby in the neighborhood — parking is tricky just to visit this one store. There is limited street parking & a pay lot across the street. Both are usually full. Once you get a space nearby — definitely check out other cool boutiques like: Mes Amies, Burnt Sugar, Dandelion, Essenza & Enexile.