GameStop

I came in just now with 2 brand new, never opened DS games to sell as they advertise that they buy games. They were given to me as a gift when I still had my kids and now have no use for them. There’s currently a huge sign in the north window that they buy games and systems. When I talked to the clerk, she said they won’t buy new games. I asked why. She said she doesn’t know, that’s just the policy. She said if I left, opened the games, then came back in, they would buy them. This is a waste of my time and energy. I’ll sell them at work.
I looked around the small store and then asked if they carry any PC games. The same clerk showed me the 2 foot shelf of PC games. Unbelievable.
I won’t come back here due to the bad policy, false advertising, and lack of product.

Call of duty advanced warfare just came out, and there were at least 15 people in the line in front of me, and about 10 people behind me, I thought that this was just because of the new game, but the real reason that the line was so long was that the only worker in the store was talking on the phone. I was trying to buy assassins creed III liberation for my new playstation vita, and I had been really looking forward to getting it, and I walked into the line, when the person in front of me said «I hope you are ready for a long wait, I’ve been in this line for almost two hours already.» I was curious why the line was taking forever, so after about fifteen minutes I walked up to the desk, and the only worker in the whole store was talking on the phone. After about forty more minutes I gave up and decided to get something to eat. after I ate for about thirty minutes, and checked the target nearby for the game I was looking for, for about ten minutes, I went back to Gamestop the cashier was still talking on the phone! When there are more than one worker in the whole store they are really pushy trying to get you to buy things («You should get the powerup rewards card! Oh you don’t want to save money? well too bad for you!“or «Would you like to buy the new Xbox one? no? ok what about the new Playstation four? it has a wide assortment of games!» And i’m just sitting in the corner crying «I just wanted directions to Fred Meyer!» I advise you never to go to this Gamestop no matter what.

This store is a sorry excuse for professionalism or even customer service for that matter. When is this franchise going to learn to stop hiring immature teenagers that make a sale walk out the door. Don’t worry I’ll still shop at the one in Tukwila but you just lost a sale on a Xbox one. I was going to wait and go to the one in Tukwila till a saw a better deal at Target, that also made me and my wife smile to the point I wanted to walk it in to your unprofessional store and show them that you lost a sale. I almost made this purchase at this store even dealing with the horrible customer service with the younger African American with a frow tied back that talking to his buddies shopping was more important than this big purchase he most likely doesn’t come in contact with due to his lack of knowledge. I had to back away from purchasing here sure to this, I’m not going to spend good money with someone that is multi tasking for no reason. He didn’t even try to save the sale which also made more frustrated that I wasted my time there.

My fiancé and I hit up this Gamestop regularly for our gamer needs. We have had excellent customer service and amazing interactions with the employees.
I haven’t experienced the power up card power trip and haven’t seen it done to others, but these gamers/​employees are pretty much smart asses so I can see how they may come off as rude.
The selection is like most gamestops and the employees are very quick to let you know where to find games that they don’t carry.
All in all, I love this gamestop and their employees! They are very helpful when you need them to be.

Gamestop employees tend to be pushy when it comes to their power up cards, but the employees at this location (INCLUDING the manager) take it to another level. They relentlessly harass you into paying for a power up rewards card, then if you don’t they attempt to make you feel like an idiot for it. «Oh you don’t wanna save money?! Pshh aight den!» says the annoying, unprofessional MANAGER. Literally they don’t stop talking about the power up card and continually try to guilt you into buying it by attempting to make you feel like you’re crazy or stupid for not doing so. Luckily for me, I couldn’t care less about what a gamestop employee thinks of me, however they do the same things to kids that come in. I’ve heard them harassing little kids for not paying for the stupid $ 3.00 disc protection insurance scam that they sell. It’s ridiculous and it’s annoying. Now when I go buy something from there, I tell them automatically before they ask «No, I don’t want your power up rewards card and yes I’m sure. No I don’t want to protect the disc, and yes I’m sure.»