Desert Sun

I am giving it five stars because the girl who works evenings with dark hair and bangs (wish I could remember her name) is amazing! Always so nice and helpful. Not pushy with sales and such. And the beds are always spotless when she is working! They’re lucky to have her!

Be very specific about what you are looking for if you buy a tanning package. I was trying to get a base tan before leaving for vacation on February 5^th. One girl told me it would be a better deal to pay for the unlimited package (the date of purchase was January 5^th), and then to just cancel before their billing date on the 25^th instead of just buying 5 sessions. However, when I went to cancel the membership, a different girl was at the front desk, and she informed me that I had to use the package for at least two months before I could cancel it. I was mad because I didn’t have the money or need for another month of tanning, and I had been really specific with the other girl about the dates that I needed the tanning package. The second girl was nice about it and ended up letting me cancel anyways, but She neglected to tell me that this would end my membership on January 31^st. I went in today thinking that I still had until February 5^th because I had paid for a full month of tanning, only to find that my membership was closed. So basically I paid for a month of tanning and only got 26 days of access to the beds. Not a big deal, but all in all a frustrating experience. Also their overpriced lotions can be found on Amazon for half price.

Ugh, I’m so annoyed and put off right now! I honestly considered waiting on posting this review until I let my emotions calm but decided since it’s all so fresh on my mind… Well, the hours on the door SAY that they are open until 10pm… I arrived at 9:45 and the girl working at the front desk saw me pull up. I dug in my backseat for my tanning lotion and headed the font door to go inside but wait, what?! The doors are locked and the girl is now no longer out in the front. Wtf?! I get that it can be annoying when a customer comes in right before closing time but to lock me out 15minutes before you’re even supposed to be closed?! Get out! Who does that?! I still have my membership at a different salon and although it may be further from my house, this is just a reminder that its so worth the extra driving time bc in the few years I have been with them, they have never turned me away let alone locked the doors when they saw me pull up. This is one lazy, rude, employee who could use a refresher course on customer service and closing guidelines. Stop being so damn lazy! Geeze!

I am happy to say the negative reviews were way off. Maybe it was just the day but I was able to get right in, the bed was clean and the staff polite. the only reason for four stars instead of five is that the shop needs some paint and brightening.

A couple months ago, I bought a basic unlimited package which was a pretty good deal. At the same time, I used a $ 20 off certificate to buy some gold and platinum tans on the side. I was told by the sales associate that these tans (separate from the package) would not expire.
Except– today, I tried to use them and they *magically* disappeared– just like another reviewer said. Then, I tried to use my birthday tan which explicitly states on the email that I can use it within 30 days. My birthday is on the 29^th… and ohhh oops, the sale person today says I have to use it during my birthday month. Well oh yeah, right I got that email ON MY BIRTHDAY, I would only have 2 days to use it til the month was over– wtf do you have against people born at the end of the month?! I feel discriminated. The girl tried to take my info down, but I wasn’t having it. I just wanted to leave because everything was utter BS.
I had a bad day, and just wanted to tan. But no, I guess I’m not allowed to. I will take it as a sign from a higher power I shouldn’t be tanning anyways. I don’t know if it’s this location, but I’m not sure I’d go to Desert Sun again.
Plus, it’s kinda creepy they have my fingerprint on file. I understand why, but it’s still creepy.

I LOVE, LOVE, LOVE THIS SALON!!! I have been tanning for years now and this is definitely my favorite salon I have ever been to. The salon is always very clean and cozy and very aesthetically pleasing to the eye. The girls are super sweet but also realy knowledgeable about the beds, lotions and just about anything else you could ask about tanning especialy Emma, kat and Johanna they know there stuff! Iam not one to go out of my way to write reviews good or bad… but randomly I ended up on Unilocal reading the reviews for DS northgate and I was just totaly surprised to read the negative ones. I thought I could tell those people whats up… so here you go:) First off yes tans expire! news flash everthing expires and thats on you to ask these questions. Secondly If you dont know how to use the bed or versa just ask and they will show you! Dont not say anything and then write a review… sounds a little passive aggressive dont ya think?. Last but not least to the lady who came in at 9:30(wich is also when they take thier last apt for the night) and the door was locked… BOO HOO! You should be happy that they do lock the door when there is no one in there and they are in the back cleaning! Shame on you for writing that review. These are young girls alone at night by themselves… What if that was your little sister, daughter or girlfriend? Wouldn‘t you want them to protect themselves? Maybe that‘s something to think about next time you come in at 9:30 with no appointment and and a bad attitude. BOTTOM LINE IS THIS SALON IS AWSOME AND HATERS GONNA HATE… LOL.

UnilocalERS PLEASE READ.
Wow… Where do I begin?
I read the reviews on Unilocal prior to coming to this desert sun location and did notice that there were a few poor reviews about this place, but I still wanted to give this place a shot considering that I go to hot yoga in the same complex.
The first time I came in the girl that helped me absolutely rocked! No hard pitch sale and very knowledgable. I was not planning at that point to buy a package, but I did. I also specifically asked her what time did desert sun take its last tan, meaning when was the absolute latest I could get in a bed. The girl told me up until closing. She told me that if someone came in at 9:59pm she would have to tan them. Great!
The second time I came in I checked into Unilocal and noticed that I could upgrade to the next bed for free! What an effin gimmick! The girl working told me that she wasn’t aware of the promo and didn’t give a flying f! I brushed it off and thought, «we’ll maybe she’s new».
The last time I went in was after I went to hot yoga. My yoga class ends at 9:20pm. I walked on down and the door was locked! Wtf! Sign says that they’re open til 10pm! In fact, I’ve tanned at 9:30pm before. I waited for a few minutes and two other people came along. One of them told me that they do this all the time and that shed call. We didn’t leave and finally saw someone. She stated that desert sun locks the door at 9:30pm and spends the next half hour cleaning, and strictly leaves at 10pm. Wtf! I was there at 9:30pm! I even noticed someone else waiting at the door before me, but they decided to leave. What is your policy desert sun?
I honestly cannot wait until you fully convert to Seattle sun tan because these last two instances are not okay.

My husband and I went there for the first time and we weren’t even shown around the place. I told the salesperson that it was our first time there after she chewed my head off for grabbing a towel out of the basket they had up front. She informed me that there were towels in the room. She then told me the Versa Spa was down the hall, and made no attempt to show it to us. I replied, «Ok, I guess I’ll figure it out myself» and she still made no attempt to show us around. There were no other customers waiting in line, it was just us. I guess she was too busy counting her till over an hour before closing time to do anything else. I live down the street from desert Sun but would rather drive further to Seattle Sun Tan where the staff are at least friendly.

What can I say? A spray tan once in a while does everything to boost my confidence. Desert Sun has the good apparatus too. The one that blow dries you and doesn’t make you feel claustrophobic. They are ALWAYS running various good deals to get you in the door, so it’s usually a good deal. You also get a free birthday tan!

Well after writing a review on the scam of 4 free tans someone from desert sun responded to my review saying they will contact me. I have neither gotten an email nor a phone call regarding this matter!

I went to the Wedgewood Desert Sun in Wedgewood where I bought a tanning package. The price was good however they conveniently forgot to tell me that they were going out of business ! I called the corporate headquarters and they said that I could use any Desert Sun in the area. Come to find out, I could use any Desert Sun for the tans that were paid for however my package was ’ buy three, get three free’
No one will honor the free tans. Cat at the Northgate salon was beyond ridiculous in any sort of customer service capicity. I see a crop duster position in her future that does not have to deal with deal with people and just spread poisons. This outfit is a SHAM !!! Do not buy a package — they will rip you off. If I could give them 0 stars I would!

The actual tanning beds are nice however the rest of my experience there sucked. The staff is WAY too pushy, you can never go in without being told you «had to have» some crazy $ 80 bottle of lotion or that you should upgrade into a more expensive bed. Nothing about Desert Sun is a bargin. Wouldn’t go back.

I have been going to this tanning salon for about a year now, and I have never had a bad experience. The girls are friendly, and Corporate has given me discounted items, and upgrades for trial periods for my consistance as a customer.
Beds are always clean, always fresh towels, and if I have a question it gets answered.
I have brought a few customers here already and will continue to as long as servivce stays this good.
:)

The employees here are SUPER nice and helpful. They seem to really know their stuff about tanning health and safety, best way to tan and keep it last, etc. The beds here are new, clean, and comfortable. And I love that they have a variety of beds. I’ve come here and never had to wait for a bed.
The prices are a bit spendy for tanning packages — but they always are running specials.
Lastly — Unilocalers get a free bed upgrade upon check-​in. Make sure and use that!

I am a current member of Desert Sun and with my minimal monthly membership fee I am able to tan at any Desert Sun location for unlimited times throughout the month. I usually seem to end up at the Northgate location and have experienced nothing but the best customer service and tanning experience. The women who work the front desk that I’ve encountered — Ashley and Michelle have both gone out of their way to get me in and out quickly. Ashley greets me by my name each time she sees me and tells me about current specials on lotions and upgrades. If a bed that I want is full — she will quickly figure out a way to get me into another with a special she finds for me. I highly recommend this location to all Desert Sun tanners! They are the best!

Buyers beware! They sell you packages of tans then «forget» to tell you they expire… so you go in one day thinking you are set… and they tell you that all your tans expired a week ago so you have nothing left… then they try to sell me another package… seriously?

I have been going to this desert sun for a couple years and the girls here are really awesome. I have had multiple experiences where their customer service skills really affirmed why I tan at DS. They went out of their way to exchange a lotion for me a couple years ago and have always done what they could to get me in the bed I wanted. My review could go on and on about the great experiences I have had here. I would recommend anyone to go to this salon and call it home.

I have been going to Desert Sun in Northgate for a few years now. I love this place! The key is to call about 20 min out and they will have your bed waiting for you!
My personal Fave is the 12 min Super. Now don’t go taking my bed! It’s my favorite because I’m usually in a hurry and I can be in and out with an amazing tan!
The girls who work the front counter are very knowledgeable. When I first started going here, I was new to the tanning world. They sure know their stuff!
Even last week when I was looking for a new lotion, the girl working was amazing with knowledge on lotions and let me smell and play with a bunch until I found one I wanted! They can also order any lotion for you if they don’t have the one you want. for those of us who are obcessed with one specific lotion!
Check it out! Great coupons online also on their website! And you can also check out their deals when you go in. I am always convinced to re-​up with them and I definitely get a good deal!

Against my better judgment I’m deciding to cancel my membership here even though I’m basically flushing the $ 20 Membership Starter fee down the toilet as I only signed up two months ago. Let me explain.
I only ask for one thing from a tanning salon: convenience. Too many times now I’ve stopped in and had to wait longer than I should for a bed. I know, I know, that’s why they take appointments right? Except on the occasions where I’ve made appointments my desired bed has STILL been occupied and I’ve been made to wait 10 minutes which is exactly the thing I made the appointment to avoid! Not like my time’s more important than others’, but when I make an appointment it’s usually because I’m on a set schedule. It doesn’t help that they often tell you «Oh, it’ll just be five minutes» and is almost always closer to 15…
Additionally it drives me absolutely nuts when I’m waiting in line and the girl working decides to help a customer calling on the phone first. I’ve worked years in customer service and it should be first come, first served. SO, if I’ve been standing there, waiting for you to help the people in front of me please take care of me when it’s my turn in line instead of the person who JUST called in. (That’s what the hold button’s for.)
Bottom line: Skip this place and go somewhere with more beds and more customer service training.