BoConcept Seattle

Bravo to Katherine and her team. I recently moved to Seattle from Germany and during the move, a table that I purchased at BoConcept in Germany, was damaged. From the initial discussions, the placement of the order, the delivery of the replacement section of the table, and the installation by the BoConcept team, I could not have been happier. When it became known that I was under a time constraint the crew at BoConcept had the piece brought to my house over the holidays and installed it in a matter of minutes. Katherine provided all the info I needed for my claim as well.
Simply wonderful customer service — plus they have beautiful prodcuts/​pieces.
Thanks
Kevin

BoConcept has moved this location to Bellevue as of November 30, 2014. Bellevue Way & NE 8^th Street.

Service here was extremely helpful without being overzealous. I even got a free bottle of water and a really nice catalog to drool over. Lisa Tapang helped me find a dining table that was really cool, pricy but not too expensive, and suggested how to properly buy chairs for the longest life.
I walked out of here with a quote and a dream… I’m on a do-​not-​buy anything budget at the moment, but when I do get back to spending…

There is no doubt that Bo Concept is on the pricey side. That being said I love their furniture. I’ve purchased two pieces from this store and don’t regret spending the extra cash. With both purchases I had a positive customer service experience. I did a lot of browsing before I bought and I never felt pressured to make a decision. My sales person in each instance was helpful without being over bearing.

Wow, ikea looks & quality with an attitude!
Really wanted to like this store as the concept part of the name holds promise, wiggle the drawers and you see the true quality. Nothing like Mckinnons or Fosters for example!
What a let down!

I want everything in here! Great deals on rugs, art and home accessories. After looking at about 10 furniture stores in Pioneer Square over the course of just 3 hours or so, it started to get hard to tell them apart. But BoConcept was nice in the fact that they were larger than many stores, offered more variety in style, and had art and accessories as well as large furniture pieces.
I’m a fan of both modern and mid century modern style furniture. Anything that sits low and/​or is made of wood or industrial materials is something I want in my house. I also love quirky, chunky pieces. So If that also describes you, check out Bo and see their stuff!

Their furniture is not to my taste (much of it sits low to the ground, and I am tall, and prefer to sit with my legs at a 90 degree angle and not precariously close to my chest, thanks) but I really like browsing their accessories, art, clocks, etc. I actually just really like browsing for home décor in general, and tend to make a habit of wandering through interior design stores in my free time, which is unfortunately where the average rating comes in.
You guys, I know what I like. I don’t need a sales person to assist me to find something I like. I am capable of either finding it on my own (in my own sweet, luxurious time) or… well, there is not something there that I like. I don’t want a salesperson to convince me of the benefits of a goat-​hair throw pillow; and I don’t need a salesperson to measure the artwork I happen to be wistfully gazing at for a little too long in order to know that it is too big for my space.
Still, I appreciate that the sales staff is prompt to see if I do need this types of service, and they mean well. If you aren’t already sure of what you’re looking for, I’m sure you’ll have an excellent shopping experience with their assistance.

I admit it. I have that «guy gene» that makes me think I should be able to fix anything. After all, I’ve installed a garbage disposal and several light fixtures all on my own. So drilling a few holes and installing the handles on my new nightstand drawers should be a piece of cake, right? Ok, I was wrong. Not only was this «simple» job more difficult than I had bargained for, but I managed to damage my new purchase. F#ck!
So I called BoConcept and told them what I did. They sent me to their warehouse where a very nice young man took my nightstands in the back, patched the damaged area and attached my handles in about an hour, free of charge. They look like I never even touched them. Thank you BoConcept for saving me from myself!
Even if you don’t need their great service, you owe it to yourself to check out the BoConcept on Western Avenue. The sales staff is friendly, helpful, and easy to work with. Their prices are a bit high, and I don’t like that they charge a restocking fee, but I’ve been very satisfied with the dresser and two nigh stands we purchased, and their service speaks for itself. If you buy from them, you won’t be sorry.

BoConcept was a bit of a letdown for me, as I had high expectations concerning their furniture before going in. I think it’s because their locations, storefronts, and store interiors look so slick. Or maybe it was the BoConcept signage that had me intrigued.
Anyway, the salesman that helped us was very nice and let us just browse the store (Probably because we didn’t look like we could afford most of their prices). Regardless, it was nice not to be hassled.
I wasn’t super excited about most of their furniture, but they did have some good pieces. Again, high expectations for whatever reason. The quality of their furniture definitely looked much better than IKEA, but previous Unilocalers are right — if you’re not careful, you could very easily confuse some of their product with that of IKEA.
Overall, not too bad. More interesting than your typical modern furniture store, but nothing to write home about. Thanks for the free water!

I came to the Microsoft holiday party held here a few weekends back. They had it all converted for the event, including bar, food line, band area, coat rack, and photo booth.
What a cool place to party! Of course, there was no shortage of places to lounge. Except I think people were hesitant to relax on the beds, and rightly so. It wasn’t *that* kind of party.
It was fun to wander and check out the furniture and housewares, and of course the game of the night became «Guess How Much This Costs». A lot of it (OK, all of it) was out of my price range, but if I ever find a sugar daddy, I might be back to shop and not just to schmooze.

BoConcept is amazing! I recently moved into a relatively small space, and in order to maximize storage I ordered a rather large wall unit.
I worked with Wilson and I think he is possibly the most accommodating sales person I have worked with recently. We went through several iterations of my unit and he never lost his cool.
The installation was seamless. Brett and his cousin are VERY thorough and friendly.
I am trying to think up another excuse to buy something from them!

Thanks to Brady and his fellow talented co-​workers at BoConcept, we are sitting on the couch of our dreams. He helped us think out of the box, and the results are perfect.
We looked at several other furniture stores over several months, and in fact, came back to BoConcept several times. From our first visit there, the staff made us feel right at home. They’re helpful, have great ideas and patience. Plus, they have much bigger fabric samples and computer software for designing floor plans with different furniture options. That made it easier to visualize.
We saw a lot of other modern furniture in other places, but never saw our couch anywhere else. The selection at BoConcept, along with the cool staff and superior customer service make it a five-​star furniture store for us.

I’m going to be the guy… the one guy who gives a terrible review. It’s really not about their store, or their people. It’s about their policies.
I’m hoping I save someone else the embarrassment, because I precipitously bought a piece of furniture to fill a spare bedroom days before guests arrived, and did not fully read their terms and conditions… read this and weep:
You can return an item within FIVE days. Even if it is within those five days, you will (most likely) be charged a 40% restocking fee.
My return of a $ 395 hide-​a-​bed cost me a restocking fee of $ 158. Again, it’s my fault, just thought other people should be aware of this insane return policy.

Bo Concept has furniture that looks very cool in a Scandinavian sort of way. Their sales staff is great, and makes for a pleasant, pressure-​free shopping experience.
So why am I only giving them three stars our of five? Because:
1. Some of their furniture is easy to confuse with IKEA, even though they’re much higher quality and more expensive. So be careful what you pick.
2. More importantly: Bo Concept seems incapable of correctly placing and delivering an order.
I placed two orders, which were both screwed up in various ways. Bo Concept made the first one right, and have promised to right the second one promptly. But I have a real job to do; I can’t worry about someone else’s ability to do their job and order and deliver the furniture I asked for.
If you have patience and can afford the time for Bo Concept to correct their mistakes, then you’ll find great furniture here. The sales staff will make your buying experience very pleasant; but that won’t guarantee that your furniture will arrive on time, or as ordered.
UPDATE: I’m adding one star to my rating. BoConcept rectified the snafus as promised. Now that I’ve been living with the furniture for a few weeks, it looks beautiful indeed. I especially love the Volani caibnets.

I bought a wooden dining room table (has hidden leaves to expand it)
for my tiny dining area in my townhome. It is very solid and sturdy, with clean, crisp, simple timeless design. It’s definitely a step up from it’s Scandinavian brethren in quality and price, but not as expensive as other high-​end furniture companies and comes pre-​assembled. The salesperson was stylishly dressed and very helpful in the selection that met my needs, as well as, titillated my wife (I gave away the IKEA table it replaced to a friend). I attended one of their parties they had there that was sponsored by a vodka company with a fashion show. They also rent the place out for company parties.
They have a computer system that will custom design the furniture with your choice of fabric, etc… and show you how it’ll look in your home. Pretty slick! Since the furniture was good enough for Batman — The Dark Knight movie (bedroom), it’s good enough for me.

I’m unsure whether to review BoConcept the furniture store or BoConcept the party venue… so I opted for both. They’re both sorta around 4 stars, but quirky in different ways.
First, the furniture. It’s *totally* my style, so I have to say I loved looking around at everything. I am in the market for a new couch, and there was one that I really liked. If only it was more in my price range I might consider buying it.
I can maybe justify the prices on the furniture, but on all the random odds and ends it just seemed like too much. They had placemats that bent to cover the arm rests on the couches. The wooden ones were $ 100+, and the metal ones were $ 200+. Despite how cool they looked, I just couldn’t justify the price.
As a venue, I have to say this place surprised me. I was thinking it might be weird — seriously? We’re all going to hang out in a furniture store? — But it was a chill environment and remarkably conducive to both large group conversations and one on one conversations. You could also wander really easily from one section to another, do a bit of shopping while you chatted. It was cool.
I don’t think it was really set up well for a party though. There’s a bunch of furniture around, so you want to sit and put your drink on the table. But you could tell that it was sort of off limits (who wants to buy used furniture at BoConcept prices, after all?). It would have been cool to see some party-​oriented furniture — standing tables, perhaps, that were meant for putting your drink down, or more places to throw out the random garnishes from the drinks.
All in all, I had a great time at the party, and took a catalog home to peruse. But… will I buy? Yet to be determined.

So I went to check out the new BO Concept store the other day and I was impressed by the level of quality of their stuff for the price. BoConcept is a Danish company that offers interesting range of modern furniture with a reasonable level of customization options. Their furniture is made in Europe so you won’t feel guilty supporting certain evil countries. They offer a free design consultation too.