Dania

This is my second sectional that I’ve bought from Dania. Rick was my sales rep at the Western Ave store and he was awesome. I was able to get it delivered in less than a week. Their inventory is beautiful and their showroom is spacious so that you can visualize without all of the clutter. Will be buying more pieces in the near future!

Beautiful custom ordered couch, amazing customer service but the only reason for a lost star is the delivery service dropped the couch off the truck and broke the feet. Dania’s manager called and made sure the couch was brought back to the warehouse, delivery fee refunded and set up an appointment with a white glove service. The next delivery went very smooth considering they had to dismantle the entire couch to get it up 50 stairs.

Do not buy anything at Dania!
They are dishonest. If they run your credit card in the store. Which they always do. If you go around to the back and they refuse to load your furniture. Which they did to me. Then you cannot reverse the charge. The rules of credit card processors say, that if you signature is on the credit card slip, then you must have received the item, even if you didn’t.
In my case, the loading person signed his name to the pick up receipt left blank where the customer signs and it was considered proof of pick-​up.
Beware. Do not sign your credit card slip at Dania.

My review is primarily regarding the customer service — the furniture is nice and good quality and all — but the service is what will have me going back more than anything.
We had some hiccups when the furniture was delivered — the wrong bed was ordered, and because it was a Saturday, the warehouse wasn’t open for them to send out the proper pieces, and our couch had several flaws in the stitching. Now this is where it gets good and the basis for my review — our sales person was off of work that day — regardless, her colleagues at Dania got a hold of her, and she not only called me from her personal phone to apologize, but got to work to start making corrections. She returned all calls as promised, and within just a few days, our new pieces arrived and in the condition we expected.
Make sure to ask for Megan at the Western ave. location — you’ll be in the best of hands.

Thank you to Meagan at the Western Ave store for very efficient and courteous management of a custom order that had a defect from the factory. I was very impressed by the way the whole incident was handled and I love my new leather sofa.

I always end up looking at Dania and never buy. This time though I was closer than ever! I happened upon a Dania in Pioneer Square while furniture shopping with a friend. Since there are so many stores in this same area, it made sense not to skip over any stores and see what each had to offer.
On this particular day I was pleased to see some really gorgeous, affordable patio furniture at the entrance. Possibly moving in a month or two, I’d be moving into an apt with a big enough deck for a full table/​chairs plus my BBQ. So a few of these sets caught my eye and I even noticed they were on sale. Definitely something to think about in the coming weeks!
But what I really noticed about Dania was that although the furniture pricing is sometimes (for me) a little high for what I feel the quality is, the accessories like rugs, wall art and various decorations are all very well priced. I spotted a painting I loved on the wall that was easily ¹⁄₃ the cost I expected it to be when I peeped the tag. Not in the market for more wall art just yet, I’ll keep that in mind for the future.
So even if you’re not in need of a new bed, office set up, or sofa, the rugs and various art pieces here are not only beautiful and well-​made, they’re actually quite inexpensive when compared to neighboring stores.

My review of Dania is primarily regarding their customer service. We have a couch that we purchased less than two years ago from Dania that we love. Searched forever for the perfect size, chaise, etc. and found it at this store.
Now, the seams are starting to tear in several places, and the manager of Dania has been working with us to get the couch repaired. We purchased an extended warranty that we’re having trouble getting honored, but the manager herself is sending someone to repair the couch and she fully stands behind their product. There was never any haggle or hesitation, just good customer service.
I’m impressed that this (regrettable) situation is being handled in a professional and honest manner. It guarantees that I will shop at this Dania again and would recommend them to others.

Bought some stools. They look good, feel good, and were reasonably priced. Got help loading them into my car. Nothing particularly fancy, but just what we wanted. A good alternative to the higher-​priced furniture places in the neighborhood.

My husband and I have a few items from Dania. The store carries some really sharp looking furniture at normal prices. However the couch cushions and pillows I purchased there for $ 1,500 starting sinking in after just 6 months. Wouldn’t buy a couch there again.

Recently I helped a friend pick out furniture for a new townhouse she purchased, we went to visit many furniture stores in the Seattle area and after days of shopping we finally found Dania on Western Ave, the showroom offers a variety of furniture, the quality of the furniture is really good and the prices are affordable. She purchased a dining room table, chairs, bar stools, book shelf, couch and a chair, Lisa who is the manager at the Seattle store really went above and beyond to assure she got exactly what she wanted and was happy with her purchases. Thanks to Lisa and the staff at Dania my friends new place looks amazing and she is thrilled with all of her new furniture.

We looked everywhere for a new couch that both of us would like: comfort first, but also modern and durable. We finally found one at this Dania AND they performed magic to fit our tight time window to get it to us before our holiday party. But when it was delivered, it didn’t fit up our stairway and it had to be returned. We were frantic and looked around more, but no other furniture store could provide what we wanted and quick. We went back to Dania and found another sofa we liked, by the same manufacturer, and again, they had one in the warehouse, and made a special effort to get it delivered to us — on a Sunday — so we would have it before our party. The couch was delivered today — along with a beautiful leather chair we found the 2^nd time we shopped. The delivery service was professional and terrific, trying 3 times in order to get it in, and the couch is perfect.
I purchased the couch we replaced at Dania about 20 years ago. It was still in very good condidition (and easy to resell) we just wanted to upgrade. We’ve also purchased the classic lounge chairs 3 times, as well as bookcases and in each instance, a good decision. I was surprised to read some of the other comments about selection. We hunted at scores of furniture stores south to north, and this Dania had as wide a selection as many stores, and better than some. And although I understand the comparison to Ikea, the quality is much better, and service was attentive, professional and all ’round excellent. Next time, it will be our first stop.

I love Dania, but this is not the Dania to go to.
As others have said, Dania is in a similar aesthetic to Ikea, but you have the reassurance that it probably won’t fall apart after a calculated amount of time. They also have some very stylish pieces.
However, as this location is in urban Seattle, there’s a VERY limited selection. If you’re serious about buying furniture, make the drive to Southcenter or Northgate and go to a proper Dania.

With furniture that’s a short step up from the semi-​disposable stuff found at Ikea (but still affordable), Dania has been my go-​to for years. Thus far, I’ve purchased a couch, several bookcases, desks, and a table. Everything has had satisfactory staying power for the price, especially my favorite purchase, an Asian-​style, lacquered china cabinet that’s followed me through two in-​town moves and moving from Seattle to Toronto and back.
The customer service at Dania has also been quite good, especially most recently when I lost the directions for putting together an office cabinet — twice. Both times I came into Dania, they were able to quickly provide me with a new copy of the installation directions, and were pleasant to deal with all-​around. I also like the fact that I have been treated with friendliness and respect as a potential customer, even when I wandered in wearing my post-​moving-​day grubby clothes, looking for a curio cabinet. That’s more than I can say for other furniture places in that area.

The second best furniture store in Seattle. Kasala is #1 but Dania is a close 2^nd. If you like modern, check these guys out.

So apparently Dania reads these reviews since 2 days after posting my original review I got a call from Roy, their regional manager. This impresses me for a few reasons:
1) they had to do some research to figure out who I was
2) they did so quickly
3) they completely corrected the 2 sales associates’ errors
4) they «made it right»
I’m giving 3 stars since the original issue still remains (super late delivery and not being informed) but I must say they have completely redeemed themselves in my eyes.

We bought our new bed from Dania and we LOVE it! so contemporary and yet for a very reasonable price!
Can’t wait to sell our old sofa to go there and get a new one!
The problem is that everything there is so nice and it’s hard to decide whet you like better !

The prices tend to be a little on the high side, considering what the products are construction of, but if you catch them during a sale it tends to be fair. I highly recommend you request Jeremy because it appears that he’s the most knowledgeable person there.

Dania Furniture is terrible and it ruined my life forever. I purchased a chair and couch from their Downtown Seattle store, and everything was fine until they tried to deliver it. Long story short, they were unable to deliver the couch, but they still charged me for it. I argued with them back and forth for hours on the phone, over several weeks, over the delivery charges. I returned my purchases and demanded total reimbursement for the faux-​delivery charges. I eventually got my money back, but if I had known what kind of hassle it is to shop there, I would’ve skipped it altogether. I can only imagine what kind of post-​purchase customer service nightmare they are, should purchasers have any issues with their furniture…
It was the worst experience of my life, and I encourage everyone to never shop there, even if your life depends on it. I have devoted my entire life to uncovering all the truth on my blog. If you feel so inclined as to read it, get your click on and check out

I was pleased with my purchase. Very pleased with the staff. I will be here again if I need more furniture.
I wanted to get a new bed and dresser for my bedroom. I had my current bed for about 17 years and knew it was time for a change. I also had a desk in my bedroom, but it was pretty big and I had no more use for it since I wasn’t in school anymore.
I saw the bed and dresser on the Dania website and already fell in love. I came in to look at it because I don’t trust pictures and I wanted to see if I could be convinced not to get it. It was even awesomer than the picture and now it is mine.
For $ 75, they shipped the bed and dresser to me and built it right there. This is good news because my lazy ass didn’t have to do a damn thing.
Zipzap Zubidy Bop!

Some cool furniture, not everything is unreasonably priced, BUT a complete lack of customer service.
Starting from the day I bought a loveseat with custom fabric, my experience with Dania has been nothing short of a nightmare. First, I chose a fabric that was on sale, but the day after I made my purchase I was called and told that I would have to pay more. After some back and forth, the original price was honored.
Four weeks later, the loveseat was delivered with a rip in the fabric. After filling out the appropriate paperwork, I was told I would be contacted by Dania about redelivery or repair. No, I had to follow up myself and was made to feel like the bad guy. No one ever offered an apology and I had to demand to have the delivery fee refunded.
Wait another month for the repaired panel to be shipped and meet the repairman at my house who doesn’t have the panel. Thinks I should have it. Turns out that has somehow been lost and I need to wait another month for a new one to be shipped. Have I heard anything from Dania? No. Any apologies for my inconvenience? No. Any discount offer, any anything? No.
It’s a pity as they do carry some nice pieces but I don’t think I’ll be going back any time soon.