Big D Towing

Fabulous fast service! Richard came to my rescue within 20 min., taking me and my ailing car from Shoreline to North Seattle, and was pleasant and professional all the way. I would definitely call these folks again.

Fat and friendly service. I was stalled in the bus lane of Aurora northbound, desperately needing a town near the start of rush hour. These people came through with flying colors.

My gf contacted this company on a Friday night because she locked the keys in the car. We were in shoreline when this happened. They send an older man in one of their trucks the man was complaining since he got there how he brought the wrong tool how hard this car is to unlock. It was raining and we just wanted to get home. The man was frustrated and said to call someone else that he was going to take off. Really? I was mad myself we had been outside over one hour in the rain. The way he was ok with just leaving was not cool. He didnt say ill get another truck out here to get it done. I told to stop complaining and do his job. He got in my face with a crow bar. We exchanged somewords and he got in his truck and left. Do yourself a favor dont hire these folks if one of there tech is this way most of them must be. Not to mention the man damaged my gf car when he was attempting to unlock. Im not sure of the man name but company should know youre staff im sure you can put a name to the description AND the negative attitude
DO NOT HIRE

We were having a terrible day. Our truck broke down in the pouring down rain. We have Roadside coverage with State Farm and they hooked us up with a company that was supposed to tow us in an hour and a half. After three attempts and adjusted times of arrival, the supervisor from State Farm called us and contacted Big D. Richard showed up right on time, yes we’d been waiting four hours for the other towing company but he skillfully and quickly hooked us up and got us towed. If I’m ever in that situation again, I’m going to ask for them to be called for the Roadside coverage! Thanks Richard for a good ending to a terrible day!

Darren from Big D was so awesome! He rescued us when some jackass stole all of the wheels off of my boyfriend’s car when it was parked in a parallel parking space in the mud at night with poor lighting. He was quick, efficient, super nice, and reasonably priced. Thanks Big D!

Harry showed up to tow my car in a very tricky situation: a crowded underground parking garage at peak time. He managed it perfectly and calmly, helping me push the car to a spot where he could hook it up to his truck, and directing traffic around us when he could. He was extremely careful not to damage my car, particularly on a ramp where he had to adjust the height a few times to get it through.

From the minute we entered the door, the attitude was unnecessarily aggressive and threatening. I didn’t catch his name, but the guy with the beard started yelling at us, using excessive amounts of profanity and gloating about how dumb we were to have parked in that spot.
Additionally, they also mentioned that they basically ripped us off by $ 100, as if we had come back in the morning rather than right away it would have been less. He wouldn’t let us though because he had «started the paperwork». Also, they never mentioned that up front of course. License to steal. No justification for $ 362 in fees, just pay or you don’t get your «f-​ing» car.

I had a wonderful experience with Big D Towing. My water pump went in the parking garage of my building downtown and I needed a flat bed. The customer service at the office and «in the field» from driver Harry was wonderful. They worked around my schedule, were here on time, coordinating with my building security and got my car safely and efficiently to the repair folks. Thanks for helping me out of a tricky situation!

it was around 10:30pm on a Sunday night when my car’s starter went out and died in the International District. Big D Towing picked up the phone when no one else did, and was super willing to come help me out. After about a 15 minute wait, they arrived, got my car to a shop, and went on their way. The prices they charged seemed super reasonable, especially after looking into the competition. My driver was super friendly, and Big D helped make my awful car experience just a little bit better.

Rude road manners
May be nice to customers
But not nice to other drivers on the road
All I can say is learn to merge and keep your
Nasty gestures to yourself

Saved the day. Made it across the city in a very timely manner. Took care of the problem rather than towing and overcharging us. Was happy to pay– will use again!

So this company was towing s car out of a lot in Seattle as I was trying to leave
Apparently the people getting towed had thought that they had paid but because there was no receipt system for the lot they couldn’t prove it
The guy towing the car had a boot on his broken foot and was a real big «D»
He was rude and slow so my experience watching his take 180 dollars from the foreign women he was towing was pretty difficult
As he finally finished removing the car from his rig he burned out and yelled thanks for the money
Not only was the guy a real jerk but he also rubbed in the ladies face that they just paid 180 dollars for a 40 minute park job
Feel bad for the ladies but even worse for the company employing such rude drivers

I see this guy driving the tow truck around town like he stole it. Drives way too fast and always flicks cigarette butts out the window. I’ve called the cops many times but don’t think they have caught up with him. Slow down big d we are watching

They have good time for towing it’s fast. The guy who picked up my car didn’t put a scratch on it.

I use Big D whenever I need a tow, no matter what the situation or vehicle. They get me off the road

Prompt and friendly service when I needed a jump start. I think I waited less than half an hour.

Great experience. After waiting fruitlessly for nearly four hours for All Day towing to get to the impossibly remote location of our broken down truck all the way out in Phinney Ridge, America, we cancelled, called Big D, and our truck was in the driveway within half an hour. Driver was super friendly and efficient. Will
use again every time.

Big D’s offered up efficient service yesterday when my car needed a jump. Their guy showed up within his estimated time of thirty minutes, and he kept the transaction simple. Best of all, he wasn’t condescending or patronizing for my status as a female who didn’t have the resources to jump the car myself. I’ve had that happen before and was cringing at the thought of explaining my mistake to someone. This $ 65 error was made a little less frustrating by Big D’s timely and friendly service.

Quick to respond friendly and helpful was my experience with Big D towing! I would recommend the company to all of my friends and family! If i could give it more than 5 stars I would!

I received great and prompt service over the phone and in-​person from Toby. He arrived in 20 minutes and immediately knew what the problem was (a loose battery terminal). He fixed it within minutes. Toby also suggested replacing the part because he could tell it was old. Good customer service from beginning to end.