Bamboo Hardwoods

I put their engineered Strand Woven bamboo in my house 2 years ago. I have 2 crazy kids and a big dog but the floors are holding up beautifully.
The floors remain gorgeous. They are tough and beautiful. I was impressed at all of the literature and information available from their website.
I would recommend this highly sustainable flooring material to everyone.

Yikes… there’s some terrible reviews for one of my favorite stores in Seattle.
My experiences with them the past 5 years:
1. Excellent service at all their locations, staff was always very accommodating.
2. Prices: not cheap, even the clearance items @ 50% off.
3. Availability of items: between their locations, I usually was able to obtain what I needed, I had to wait a few times for a shipment, but it was fine.
Never have used them for an installation project, but have used many of their flooring projects for businesses throughout the years.
Want something different? Check them out. I like the North Seattle location as well.

Bottom Line — I like the idea that bamboo is a sustainable plant; however, bamboo hardwood flooring (purchased and installed from Bamboo Hardwoods in Seattle) has caused me nothing but headaches. This flooring scratches way too easily. The other reviewer is right… hardness level does not translate into how scratch-​resistent the flooring is. Do take samples home and test for yourself.
I purchased and had installed bamboo hardwood flooring in April 2009. Immediately after install, I had to have the contractors come back out to re-​do the kitchen area due to inconsistencies in the flooring color compared to the rest of what was installed.
What really has bothered me is that these bamboo hardwood planks scratch so very easily, and the scratches (even though only on the surface) show really blatantly and there is nothing you can do to fix it.
The contractors charged me a lot of extra money to «level out» the concrete underneath (I live in a hi-​rise condo), but I still notice that there are areas where the floor is not level because the flooring goes up and down in certain areas… shouldn’t they have been able to detect this during install?!
$ 8,000 was about the price of the materials and installation. I have a feeling I will be replacing the entire of my hardwood flooring in the next year or so… you better believe the new floors wont be bamboo.

As Maiden says: Run to the hills, run for your life…
These asshats have ZERO customer service skills.
Especially that cocky bastard KEVIN whom I assume is in customer non-​service.
They bait you will very resonable prices but that comes at a high cost.
Lots of excuses and no results.
I taste bile…

When you buy the bamboo floors you have to pick them up at the warehouse which is here. They also have some stuff to install it in a small showroom. Things like glue endcaps etc. The warehouse people are nice and gave me yet more information on the installation etc. No waits freindly people. It is the highest rating have ever given a warehouse.