Salinas Yellow Cab Co

I was in need of a fast lift to a local car rental. I had not been in a cab in years! The operator was efficient and accurate about when I could get a cab. The driver called my phone when he got there and we were off! The cab was very clean, the driver polite and we got there in very short order! I’ll keep this experience in mind next time I need a lift! Thank you!

I’ve used Yellow Cab regularly over the past 2 years, while living in Salinas. I was thrilled at first when I was receiving the same lady who understood where I worked and seemed urgent to get me there. So for a time I was very happy with their services and regular drivers. But that has all changed. My last experience on top of the accumulating bad and then worse experiences I’ve been having has led me to this post. Also, after being treated rudely by the management claiming I’ve wasted their time, after I’ve been sitting outside keeping an eye out for a driver who keeps calling with a TV in the background acting as if he’s outside. After the second OK, I’m outside, he claims its on Sanborn. Nowhere near my house. I spelled the name, I texted the street address, I’ve used them so many times in the past to the point they knew me and my number. Leading to this time also included; a driver reeking of alcohol swerving back and forth at 10 under the speed limit at 10 am, a driver taking N101 for 5 miles before turning around and going back and actually trying to give me a 5 $ discount off of the 12 $ he went in wrong way miles, and the original regular women driver who, the last time, rode high as a fucking kite with a male companion, whom I assume to be her meth dealer.
I’ve turned an understanding eye over and over while you haven’t once in the last 10 rides, made anything better. Tonight was my last straw with Yellow Cab and the utmost disrespect I received from management when I’ve been a 25% tipper every single ride. Even $ 20s on my regular $ 13.50 ride to work. Get your shit together, Yellow Cab. And enjoy your upcoming bad luck.

Very disrespectful driver; showed up at the wrong place, and decided to curse me out because I wasn’t outside at the wrong address; save their time, your time and your money and use a different service

I been calling them for the past 2 weeks they are professional polite and friendly love the service.

great job awesome staff very quick arrival all 6 time

Worst cab ever. Just moved here. I waited out front for 30 minutes. When I called they lied and said a cab had come but I wasn’t there. They are rude and don’t shoe up. Get a limo

CALL THEM!
They are so reliable! We were getting out of maya cinema and needed a ride, we called them to pick us up and with in 10 minutes they were there. When the man took us home i thought he was going take the long way and i was about to ask him to go the direction that was quicker to my home, he ended up going the way i was going to ask them. Which made me really happy!

So my husband I went out for our anniversary and we needed a taxi we were only a few miles from home. We called yellow cab to pick us up. We took a taxi to the our destination and it cost us 6.75. When the cab arrived to take us home it was a different driver and it took about 20 minutes which was a little long but acceptable. We told cabbie our address in south Salinas. The driver said no problem. when the cabbie got to the first light he was supposed to make a left and he made a right turn. We looked at each other and at first thought maybe a shortcut? Nope. he actually started to drive completely away from our destination. We both spoke up and said «Sir.where are you going? We want south Salinas not North Salinas. I don’t know if the cabbie assumed we were drunk or what but we didn’t want to pay more money for a relatively short cab ride. Once the cabbie turned around low and behold he knew exactly where we needed to be dropped off without using GPS. The ride cost us an extra 2 dollars which in most cases isn’t much but to us it was an unnecessary expense. We put in a call for a supervisor and he was very professional and courteous. The supervisor assured this is not normal business practice and that it would definitely be handled and i completely accepted his apology and feel confident that this would not happen again. I am giving three stars based on the fact that the supervisor was on point. We would be willing to give yellow cab another chance based on that.

When Salinas Yellow Cab Co says they have quick and responsive service you better believe them. On a recent trip to Monterey we decided to take a cab to the aquarium and walk back. I told my girl friend to ask the check in clerk to call a cab while I parked my truck in the lot across the street.
I could not have been gone more than seven or eight minutes but the cab was already there when I got back. He had even been patiently waiting for five minutes.
The cab driver was quite personable and pointed out the land marks along the way to us.
I would definitely use this cab service again.

While staying at the Monterey Hotel, my boyfriend and I decided that in order to save walking time, we would use a taxi service to take us to the Monterey Bay Aquarium. The concierge at our hotel called this cab service for us. While I waited for my boyfriend to park his vehicle at the public parking lot about a block away, thinking that by the time he got back to me the taxi would appear. We didn’t anticipate such a timely arrival for the cab. I was waiting by the curb when our taxi showed up. Now I was feeling more than embarrassed and kept apologizing for causing the driver to wait for my boyfriend to return. But our driver Michael Patterson didn’t seem annoyed at us, (although somewhat quiet).
Thankfully, my boyfriend came back after about a 5 minute wait. We piled in and directed him to take us to the aquarium. The ice finally broke when Michael jokingly asked «is that place still open?» We had a good laugh and continued with some small talk. During the short trip, our driver began pointing out places of interest, restaurants and bars. We felt very comfortable by the end of this journey and gave him a well deserved Unilocal recommended tip!