Carswell Heating & Sheet Metal

I recently started having some issues with my old furnace and contacted another company in town. I did not feel comfortable with them and did not feel that they were being honest when they gave me a very high quote stating I had to replace the entire furnace and all of the duct work. I then contacted Carswell Heating and Sheet Metal for a second opinion and boy am I glad I did!
Alex was very helpful and worked with my busy schedule to come out and look at my furnace. He spent some time diagnosing the issues and was great with my dogs making sure to keep all of the gates and doors shut as he moved around my property! He said he could repair the furnace but I would be better off replacing it with a more efficient furnace as I’d probably have to continue repairing this furnace. Alex also stated that all of my ducts were fine and did not need to be repaired. We made an appointment for installation. Rob and Taylor came out and installed my new furnace and they were just as pleasant, courteous, professional and knowledgeable as Alex!
Thanks to the Carswell Team I have a warm house and will contact them soon to install a new air conditioner for those hot days I’m sure we’ll get.

After posting my original review, I was contacted by Alex and Rob, the owner. We had an honest discussion and would like to revise my rating to reflect the overall quality of their service. Alex apologized for his abruptness and I m satisfied thaty he was sincere.

I’m so glad that I found these guys, they were knowledgeable, there install was clean and well done, and there service was competitively priced. Our old and dangerous furnace finally broke when it was cold outside and they had a new one in within the week. When I researched the product that they sold it turned out to be one of the better ones on the market.

I am a property manager and I called them out to do some work they were clean and efficient and they showed up on time which is very good for any kind of contractor the renter says that they were so professional and got in and out of there so I do recommend them because some contractors are like toddlers if you don’t keep an ion him something else is going to break but these guys are great

I chose Carswell specifically because of their good reviews. My wife and I researched several furnace repair companies in our area and Carswell definitely stood out. I’m more than happy to say that they lived up to their reputation. I worked with Alex who was very friendly and helpful. I know nothing about furnaces and he spent the time to educate me on what was wrong with mine. What I thought was going to cost a fortune for a new furnace only cost me a minimal amount for a simple repair. Thank you Alex. Definitely go with Carswell Heating!

The Father and sons team of Carswell installed a new Lennox Carrier furnace and AC just in time for another one of our heat waves. Yesterday it was 97 degrees outside of our home in Bay Ridge and it was a cool 74 inside. Great job on the explanation and recommendation of the appropriate units for our home, we are completely satisfied!

This company is great! My mom has a medical condition that was affected by the crazy heat wave that we were having. Alex from Carswell fit us in to his schedule as soon as possible so he could get her cooled off quick. They finished the job in one day at a wonderful and fair price. They laid down a blanket to place all their tools on her white carpet, very thoughtful. I can’t give enough praise to this company. I was able to text message Alex which made things really easy because we could both get back to each other when we had a free moment. Don’t think twice contact this company for a quote.

I used Unilocal to find Carswell. They are locally owned, responsive, professional and thorough. Alex suggest alternatives to replacing our water heater after a brief inspection, saving us over $ 700 from another quote.
Very pleased with the Carswell team. Can’t wait for a warm home this winter.

It’s not often anymore you get the option to support a locally owned family business. After having another business really violate my trust I was weary about who to call from then on out. Rob the owner was very courteous he laid out the issue with the furnaces and we talked about options. I opted to replace my down stairs furnace and repair my upstairs furnace. My home is now livable downstairs! The work was done on time and the value was excellent. I will absolutely recommend Rob and his son’s to my friends.

This company is fabulous, everything you could ask for. Family owned for three generations, prompt timely service, great communication, Lennox products (or other if you wish) and everything works first try. Not only that but they work with Costco to provide a great price and rebate. We got many bids, theirs was the most fair and they did not try to up sell us in things we did not need. We give them a 100% satisfaction rating.

The Carswell family installed a new furnace in our home. They do excellent work at a fair price. Most importantly, they made promises that they kept!

Very efficient, very kind and very good at what they do. Thank you Rob.

Carswell Heating and Sheet Metal helped me with a furnace and some metal work. The whole project went smooth and came with a good price. I can’t think of any negatives. It was great to see the whole family work together. I highly recommend Carswell Heating for any heating or sheet metal work and would hire them again.

My house is warm again! Alex came out within minutes of my phone call, inspected my furnace, assessed our needs, made recommendations and explained my options. By the end of the day he had emailed me an estimate.
Rob and Taylor showed up on the day of installation and did a wonderful job, making suggestions to optimize the features of my new furnace. I got a tutorial on how to program/​operate my new thermostat and my family is warm and comfortable now. Rob even made suggestions on how to reduce allergens in the house.
I highly recommend Carswell Heating!

Carswell installed a new furnace for us in August. They were competent, on-​time, easy to communicate with and gave us a good price.
I asked them to come back to reposition the duct vents because when it was done originally in August, it was so hot I really couldn’t tell if the heat distribution in the house was what I wanted. I needed more heat in one part of the house and less in another. They came out promptly and corrected the vents.
They are a great family-​owned business and I recommend them without any reservations.
Catherine S

I tried repeatedly to get my digital thermostats repaired by the plumbing company who installed them. No luck. Then thank goodness I found Carswells – Alex diagnosed the problem and solved it in one visit. He was very patient and thoughtful and so easy to work with. The company is excellent!

Carswell Heating helped us select the right furnace for our home when our ‘old’ one began sputtering out. I have severe allergies and they suggested an added air filter on the top of the furnace. What an amazing difference it made for all of us! Rob and his son’s were great to work with, listened to our needs and were a pleasure to have working in our home. What a great local business they are & we are happy to have supported them!

Carswell Heating & Sheet Metal did a really great job at fixing our furnace at a fantastic price. Highly recommend!

Want to support family owned local business? Chose this place and you won’t be disappointed. Customer service is top notch and they are willing to go the extra mile to make the customers happy. After contacting the company to do some installation I began noticing the company name around town and it confirmed they were the right choice.

I have had Rob and his sons put in furnaces and ductwork in two different houses (each with thier own challenges). I have been super happy with the work. They are a pleasure to work with.