Sunrise Motel

Came here with 2 of my friends for a quite weekend getaway. The place was filled with screaming children and their drunk parents. Rooms were cramped and smelly.
Even worse, upon my arrival, the manager rushed out to scream at me for parking in an empty parking spot bc only 1 car was allowed per room and my friend who drove in before me already parked. She wouldn’t let me stay in this spot even though my friend agreed to re-​park her car at a nearby lot and left. After I moved my car to the spot my friend just left, the manager came back screaming that I need to move. She was clearly intoxicated as she didn’t realize that I was parked in the spot my friend just left. She then called the cops on me. The officers took statements and told us that if we had any problems getting a refund we can to refer to their report. Worst place ever. Stay away.

I called to confirm my reservation. I paid for the hotel for myself and tree of my cousins, who are all grown mature adults. I called because the two of them were to arrive before me and I wanted to make sure I can sign something that allowed them to check in. Immediately after my first question the «general manager» answered me with a «haven’t you read our policy? We don’t allow underage kids to check in» I told her we were in our 30s and were not children. She preceded by interrupting and yelling that they are a family hotel and they only want old people and they would not allow us in the hotel. She kept yelling that they don’t want people like us who are alcoholics to come and party at their hotel. I tried to explain that we don’t even drink but she kept yelling at me to cancel my reservation and not come because they won’t let us in. She wouldn’t let me get a word in at all over her rude yelling. As a professional individual I was beyond shocked that this is the kind of customer service this place provides. I was discriminated, insulted and hung up on 3 times after she finished yelling at me. I called back and tried to speak but was cut off with insane yelling and insulting. I then went to cancel my reservation and realized they charge a $ 185 cancelation fee! Essentially either you show up and get thrown out, lose all your money, or you pay $ 185 to get some of your money back and search for another way to enjoy your vacation. I contacted the booking site and had everything cancelled and the fees waived, but I in all the countries and all the years that I have traveled I have never experienced the discrimination and verbal abuse as this. I will be contacting BBB immediately.
I urge you to avoid this place unless you are insane as the staff.

The Sunrise Motel is located in the heart of Seaside. It is walking distance to the beach (2 blocks) and other main attractions. The rooms are clean and bright and the staff is attentive and friendly. I like that the room is tiled rather than carpeted. The efficiency had a stove and small refrigerator, which is convenient if you are want to have some meals in your room.
The pool area is small, but clean and well kept. It is about the same size as the other pools in the area. The lounges plentiful and seem to be pretty new. I really liked that the pool area offered two grills for guests to use, and upstairs was a deck with tables and umbrellas to sit and relax.
Remember, you are going to a shore town, not a 5 star hotel, so the rating is not based on a Hilton or Crown Plaza. It is based on the same motels in the area. The also gave us some breakfast passes for the local places.
Parking and beach passes were included in the price of our room.
If you are staying in Seaside, Give it a try.

The worst customer service ever! Called for reservations 2 months in advanced. A young lady told me they will take a deposit right out of My account. I call to cancel 2 weeks before the date to ask why it’s not out of my account and lady says I have no reservations? So I said ok no problem. Did not rebook. Two days after the weekend I was suppose to go, it’s out of my account. I call up and spend 20 minutes with a rude lady saying it’s policy not to take a deposit. So of course I spoke up and said you need to tell the people that work there not to say there will be a deposit when there is not. She says they are family owned and everybody knows the rules. if I was told this I wouldn’t have expected it to come out of my account. That day I get a call back from a gentleman and he says he will call me back after you speak to a manager. 4 days go by and no call so I decide to call up. The guy gives me a nasty attitude just like the lady before hand. And he hangs up… you push people away they will not come back. I have stayed here once already and the first time the girl I stayed with complained her fridge wasn’t working, there was a stain in bed and a condom wrapper on bathroom floor. They were suppose to give her a new room as manager said. But when she went the secknd time to the office the manager was gone for the night and decided to buy another motel nearby.
Customer service is a major fail!

I stayed here for my first summer in 2013. I went back this year at the end of August. I had an amazing time! The owners of this motel are kind, and hospitable. The rooms are clean, and visitors are family oriented. My boyfriend has been coming here with his family and friends for years (since he was a young boy). If you are going to stay in the area, this is definitely the place!

Stayed here a few times the rates are good the room size is decent and its pretty clean pretty all i need. And theres a stove if you need one ill be back again and the owners a good guy

I have been coming to this motel for over 10 years. It is by far the best motel in Seaside Heights. It is clean, close to all the activities and has the nicest owners. I highly recommend it. Please remember this is the Jersey Shore, not a 5 star hotel in Paris, so you need to understand what you are measuring it against. If you and your family plan to spend some time in Seaside, then you can’t find a better place to stay.

The owners started out inviting and friendly, but that quickly turned into a snide attitude as we asked to use the motel’s accommodations which we paid for in advance. As we asked to use the pool while waiting for the room we were greeted with hesitance. And, some time later when we asked for the beach passes the woman owner asked, «You sure are milking the system, aren’t you?» From that point she was very rude and wouldn’t even reply to our thank yous. So, from that standpoint alone I doubt I’d ever return to Sunrise Motel again.
On to the room…
We booked a king size bedroom and received a full bed with pull out couch efficiency unit instead. We opted not to complain because the owners were already rude and unfriendly and we didn’t want to ruin our vacation any further. We got room 102 which is a large room that appears clean as you walk through the door. However, the floor is ultra dirty; clean socks turned black in a matter of minutes. The bedding was old and worn and smelled dank. The pull out couch is broken and the mattress is about three inches thick; I even had to repair the springs on the bed part to make it useful. The full bed was hard as bricks, the floor in the room is softer than the bed. There’s no toilet paper dispenser, fridge barely working although the freezer was iced over, and you get a few tiny dial bars and generic shampoo bottles for toiletries.
The only good coming from Sunrise Motel is the outside of the building, location to the beach, boardwalk, restaurants, clubs, and the view. The price isn’t too bad but for what you get you’re better off sleeping in your car. If this is supposedly the second best motel in Seaside Heights, I’d hate to see what’s the worst.

We have been going to Seaside Heights for 15 years, but the motel we always stayed at was going downhill fast. Last year it was the worst and we said never again. This year we stayed at the Sunrise, and it was the best motel I’ve ever seen in Seaside. It is family oriented, no loud obnoxious guests, no drunks to trip over. The rooms are larger than the usual motel room, with a small refrigerator, stove/​oven and a kitchen sink. Very handy. The bathroom was large, very clean and well supplied. Nice clean pool area with sundecks on both upper and lower floors. BBQ grills are available as well. I know where we will be staying from now on.

Very friendly and efficient check in. We had a kitchenette room, 109. Was simple, clean and good price too. Only there for one night, but worked out great, very close to beach and parking right outside the room.

First, let me say that I am reviewing Sunrise specifically as a motel, not general lodging. So my expectations were low going in.
Sunrise turned out to be a pretty nice place. Room was fairly big and very clean. Smelled a little damp, but not too surprising for a place near the ocean where all the guests are coming from the beach or the pool. The room had a refrigerator and stove/​oven which were both small but came in handy. The TV and towels were both pretty bad, however.
The location was great. Just a couple blocks from the boardwalk, right across the street from Bamboo, and a couple blocks from Karma. Lots of good people watching from their second floor patio around bar close.