U. S. Air Duct Cleaning

I think I had a better experience than others but still not sure it was worth it. They did arrive on time but called me to reschedule once so that was annoying but not a huge deal. The guy I encountered was actually very pleasant – not rude at all. Did try to up-​sell but, come on, any company offering a Groupon such as this would try to up-​sell. That’s the point of them offering a deal – to try to rack up more business. However, the amount they quoted wasn’t near as much as some that have reported. Was told the return vest was filthy and the a/​c unit blades were crusted with dust. I do believe this since the house we bought was super dirty when we moved in and someone who lived here smoked at one point. Plus I was able to get up on the ladder and check out the return vent myself. Since I couldn’t climb in the attic to verify for myself, I declined the $ 235 unit but did take the return vent cleaning at $ 145. He was not rude about my declining the service and continued to work. He did sit on my couch and got dust on it a little but others have said they left the house dirty and I didn’t really see that. The one thing that really bothered me is that he didn’t do the dryer vent and I didn’t realize this until after he left. Eh, overall not a bad experience but I don’t know that it was worth the $ 40 groupon plus the $ 145. We’ll see if there’s any change in the air quality after this…

Did a lousy job and pressured my wife into buying additional services. Hand smudges on the walls and nicked up the paint in a number of places. I found one vent cover they hadn’t even bothered taking off. Eventually got the owner to provide a partial refund, but I’d stay away from these folks. Even with the cheap Groupon coupon, they are way more trouble than they are worth.

Meh. Two stars for arriving on time, initial friendliness, and speedy job. Minus 3 stars for the lack of bothering to screw the vents back in thoroughly, the hard upsell, and the short temperament after I declined more services. Yes, there is more dust beyond the reach of your vacuum (which is why I hired someone to clean them in the first place). Yes, I know the dryer vent is dirty… And the groupon says for an extra fee, you will unclog it, but apparently not because the vent exits the house on the roof. Sigh… Like so many dryer vents!
Lol. Had I paid more, I wouldn’t be LOLing, but he told me my house was probably 30 years old (not even since it was built in 1995) and had never ever had the AC filter changed. It was not even as dirty as the filter in my apartment gets in a month. He vacuumed out my vents at least from a strong van mounted system. Idk what more I expected for the price of the Groupon… But I’ll pass on that next time.

Don’t be tempted by the $ 49 «special» or «unlimited vent cleaning». They have no intention of honoring it. Its just a way of getting in the door and trying to get at least $ 200 out of you. They’ll tell you that because of something they see on your vents, such as «they were never cleaned» (when you know for a fact they were), or there’s mold somewhere or all kinds of pollutens or promise to help with your allergies… all of these are reasons why they can’t do the service that is in the voucher (from kudzu, groupon, the newspaper, etc.)

I purchased a Groupon to us this vendor.
They are rude and they left my home in a mess. They came in with dirty shoes and no coverings for them and left dirt in my home. The guy is rude and when I did not want to upgrade he got even ruder.
Hopefully by adding this review they will learn cheap service on an offer such as this will never gain them repeat business.