Paul’s Ace Hardware

I recently started going here after being fed up by the lack of hardware that Lowes sells nearby. I’ve been pleased with the service and hardware that Ace Hardware offers. I plan on using the store as my primary hardware supplier.

How can I complain about a place that made a digital car key copy for half the price of a dealer? And they have EVERYTHING. Best place ever. Costs more than Walmart or Lowes BUT they have little doodads you just can’t find anywhere else.

«Awesome» is the word that best describes the personnel at Paul’s Ace !!! I had an occasion to visit the store this morning after the rechargeable battery finally stopped working in my Clarisonic skin cleansing system. I am the «fix-​it-​rather-​than-​buy-​new» queen, so when I was unable to access the battery inside the factory-​sealed cover of my Clarisonic, and when the manufacturer offered no repair services due to warranty expiration, I decided to head to my local Ace store for help. The receptionists at Paul’s Ace were exceptionally helpful when I called the store to learn whether they might be able to take a look at my broken expensive-​to-​replace gadget. I was put in touch with Anthony — the fix-​it guru — and within a short while the gadget was opened and ready for battery replacement. My thanks to Anthony and the front register cashiers for their professional, smart, effective service with a smile!

Nothing but excellent customer service every time I come here. A few months ago, an amazing young lady helped me with figuring out how to place a curtain rod over a set of blinds (a neat and professional way). There’s actually a product online that has a piece you can attach to the headrail, but it wouldn’t fit the type of headrail I have. With some ingenuity and her advice on what nuts to use, I figured out a sturdy way to add curtain rod brackets to the preexisting blind brackets without having to remove the blinds. Thank You!

There’s no place like Ace Hardware, especially when you host events regularly and you’re in a bind! In need of extension cords and splitters, I raced over to Ace Hardware. Upon arriving, I realized I didn’t really know exactly what I needed. Per usual, the staff were super helpful and patient. What could have turned into an hour of browsing the electrical aisle was a short 15 minute trip thanks to the folks at this location.

The best Ace Hardware store around. The staff is plentiful & always helpful with suggestions & helping me find whatever I need, in addition, they educate me regarding products-​how to use, prepare & what to expect. A 5 star experience all around.

I bought a small grill so that I could cook fish outside and not stink up my apartment. Took it home after buying a nice piece of salmon and was all excited about a great dinner. Started assembling the grill and became frustrated as could not match up any screws with the picture directions. Packed it back up and went back to ACE. As soon as I walked in the girl at the front offered to help and said she was fairly sure that she could put it together and she did! She did it quickly and carefully and without judging my lack of expertise at not realizing screws were already attached to other parts and just had to be repositioned. I will always go to this ACE. Have always liked their paint and household cleaning supplies and this incident just reinforces my feelings. THEY ARE A WONDERFUL STORE.

Friendly service, reasonable prices, good selection.

Re: recent review of Lowe’s.
When attempting a new project which i frequently do after watching DIY on a daily basis, I DO go to Lowe’s/Depot for the big lumber items. But as usual, if i need actual assistance with the details of the project (plumbing, electrical, etc), the big stores absolutely cannot compete with the helpful advice of Pauls Ace.
this location is less than a mile from me, so i frequent it daily during project time. There is always, always, always someone there to not only point me where i need to look, but give tips on how to make the project more «correct».
Case in point… i was toying with making a bucket waterer for my dog so i wouldn’t have to fill her bowl outside without worrying about dirty water or if i got home late. the staff at Paul’s Ace walked me to the plumbing section and after i described my hair brained idea, i had small basket of plumbing pieces and he had completely revamped my initial idea so that it actually worked! he even said «take a few extra pieces of this/​that size in case you need a bigger/​smaller size and just bring the ones you didn’t use back to us». Brilliant, right?
Ok, so what’s next… expanding the master bedroom so the wife can have a walk-​in closet??? um, no… even this DIY knows his limitations. But for all my other projects, Ace will continue to trump Lowe’s/Depot for customer service.
Remember…check in on Unilocal and you get 5 bucks off for 25 bucks worth of stuff.

I love this Ace! It’s close to my house and they always have a great seasonal selection. The staff is always friendly, but in my experience they always are friendly at Ace. I thought that because they were privately owned they would always increase the sticker price of everything. Negative! They have pretty great sales most of the time. I’ll be back here when I need something random at my house that I do not have.

Since they are a smaller hardware store, they are more personable and helpful in my opinion. I went in looking for some landscape lighting accessories and the male employee (do not remember his name) not only helped me find everything I needed (which was great since I had my infant with me) but also cut 10ft pvc pipe down to 10″ increments. He spent quite some time doing it and since the pipe is an inexpensive fixture, he was not financially motivated. Prices may be slightly higher but you can get personalized service, open stock on screws and such and free popcorn :)

What’s this? Another opportunity to write a review describing how much Lowe’s sucks?! I’ll take it!
Lowe’s is basically across the street from my house. But I zoom on past that monstrosity and keep on cruisin’ to Ace, the Helpful Place!
It seems they have as many staff members as Lowe’s, despite being much smaller in size (perhaps the difference is that these workers are friendly, helpful, AND knowledgeable!). They have a few checkouts, and none of those stupid self check-​outs that never work. Check-​out is fast, super friendly, and efficient.
Pricing is a tad more than Lowe’s and Home Depot, but it’s worth it not to want to murder myself and/​or others after having dealt with the morons at Lowe’s. Selection is surprisingly adequate though I do leave my gardening purchases to Home Depot.
They usually have a $ 5 off $ 25 Unilocal check-​in offer, and I’m also a frequent recipient of similar coupons in the mail.
Many thanks to Paul and his great staff! THIS is how a neighborhood mom and pop should be run!

A REAL hardware store.
They really do have EVERYTHING here .
My only issue is the prices on some things can be high, really high — like double or more.
I understand paying a premium for good service and good selection but don’t get carried away on the prices

ATTENTION DIFFERENT LOCATIONS CHARGE DIFFERENT PRICES AT DIFFERENT LOCATIONS FOR THE SAME ITEMS ! i saw this when I wanted to exchange 4 items at the Scottsdale Rd store. I was told prices are based on zip codes. The amazing part the higher prices are areas see as lower income areas on items of need not luxury.

Thank God for Ace Hardware! Without it I’d be wandering lost forever in some behemoth box store somewhere, never finding what I want.
This store was great up at Thomas and Scottsdale Rd and is even greater now that it’s enlarged considerably.
My suggestion for Ace is that it needs to carry more ‘natural’ products. I was looking for a pyrethrin-​only indoor bug spray but all they had was Megadeath Chemical sprays.

Super friendly! Went here to buy paint and magnets for my classroom. There were lots of color options and many different shapes and strengths of magnets. Also, if you are in the market for some good people watching, this place delivers!

I love my Ace Hardware’s! All of them. This one was the nicest I’ve ever seen. It may help that their offices are next door so Mr Paul may have wanted to make this his flagship location, but again, this is the nicest I’ve ever seen!
The staff there was helpful as always, I wouldn’t expect nothing less from an Ace. In addition to being nice inside, it was one of the biggest. Instead of narrow isles, tall shelves, they spaced everything out which meant a little more walking to find what I needed but just enough to make it a line in my Unilocal review. I will always drive out of my way to go to an Ace over a Lowe’s or Home Depot.
This place also has a Unilocal check in offer like my old home town store in Gilbert, spend $ 25 and get $ 5 off. That has gotten me to spend more than I planned plenty of times, but not today since I only bought screws.
I’m looking forward to my next project so I can come back in here and shop!

The staff are friendly and very knowledgeable. They were able to confidently help us find the right fuses. Ace even had the Webster duster/​spider killer that I hadn’t been able to find elsewhere! I was in and out fast.

The staff here are fantastic. I can get nearly everything here that I would get at the mega stores in half the time. The best part is,
«Small business is the heartbeat of local communities and the engine of the US economy. Over the past two decades, small businesses created 65 percent of net new jobs. In addition, for every $ 100 spent in locally owned independent stores, $ 68 returns to the community through taxes, payroll, and other expenditures.» American Express Small Business Saturday
I am a mega store convert!

This is one of the two Ace Hardware stores I shop at. I come to Paul’s if I’m stopping by after or during work. I am in the middle of rearranging/​decorating our guest bedroom. After I started moving things around, I realized that the outlet setup in the room is horrible! I needed an extension cord.
I made Paul’s my first stop yesterday during my lunch hour errands run and pull into the parking lot to see a BBQ going on. I bypass the BBQ tents and head inside. I am greeted and told where I can find the extension cords. Another employee is standing in the isle I need, and asks if i need help. I tell him what I’m looking for and he says, «Well you’ve found the right isle!» He walked me down the isle and showed me the different selections. After I explained what would be plugged into the cord he pointed me to the Ace brand, which was the least expensive. 6ft cord for less than $ 2.00. I grabbed 2 and headed up front to checkout.
Checkout was quick and the cashier said to make sure I stop by and grab lunch for Contractor Appreciation Day.
So, for under $ 5.00, I got 2 extension cords… and lunch! SCORE! :)
I’ve bought anything and everything here. From having keys made, glass cut (a new section of pane), to gardening supplies. This is my during work hours and immediately after work Ace!
PS — The guest bedroom is officially in order now! I’m sure J’s nephew will appreciate not sleeping on the floor tomorrow night. LOL